Global Auto Mall
North Plainfield, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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I must say My sales person Ed was super cool. The issues were not in his control. The issues were not in his control. More
Efficient attention, very friendly. We are satisfied with the purchase of the car. the delivery is fast. Mr. Ruiz was always in contact with us. We are satisfied with the purchase of the car. the delivery is fast. Mr. Ruiz was always in contact with us. More
Courtesy excellent help by Bruno unfortunately the car I wanted was just bought but he assured me one would be in soon...from the moment he opened the front door to us I felt comfortable. We did stop at 2 o wanted was just bought but he assured me one would be in soon...from the moment he opened the front door to us I felt comfortable. We did stop at 2 others and didn't feel welcome. Looking forward to finishing my deal with Bruno soon. Great work Bruno🏅 More
Very good service, stock, salesperson and facilities. Julio Ruiz is an awesome salesperson with a lot of patience, very informative and well behaved. Responds customers phone calls with a lot of patience Julio Ruiz is an awesome salesperson with a lot of patience, very informative and well behaved. Responds customers phone calls with a lot of patience. We highly recommend to go with Julio Ruiz if you are planning to buy a vehicle. More
I wish I could give them a zero rating they are the worst Jeep service department in the Tri-state area. It has been over a year since I first brought my jeep to them for a paint corrosion warranty issue and Jeep service department in the Tri-state area. It has been over a year since I first brought my jeep to them for a paint corrosion warranty issue and instead of them coming right out and admitting that they were not going to fix my issue they kept giving me the go around every month the service advisor would call me up and say that there was an issue with the pics that they took and they need me to come back in to take more pics this went on for a year until the last time Tracy called me up and said that she now needs to take pics of the paint corrosion with a clear ruler needless to say they never fixed my paint corrosion I kept all phone messages and text messages I just wish there was a way that I could complain to Jeep about this dealership More
they service sucks. I've had problem after problem with the service. whether it be lack communication, flat out lies or repair person over filling freon and causing grea I've had problem after problem with the service. whether it be lack communication, flat out lies or repair person over filling freon and causing greater problems which had me without my brand new 2022 vehicle for over thirty days combined. I got my vehicle back the last time days before the lemon law would have kicked in. I've been trying to speak to the service manager for over a month now sent to emails of my issue and dozens of call. he's either busy or not in. lies. lies lies. what's wrong with the least bit of communication to you customers. I sure didn't have any problem reaching anyone when it was time to make my purchase. now I'm just a nobody. well this won't be a repeat customer until they bend over backwards for me. More
Worst dealership ever. If I could give them a zero rating I would. 1) It took over a year to install my tow hitch. I had to call for updates over the course of a year wh If I could give them a zero rating I would. 1) It took over a year to install my tow hitch. I had to call for updates over the course of a year while waiting for the parts/service since the dealer never followed up with me. 2) The 2nd time I got my oil changed they didn't install the oil cap back on. As a result I had oil all over the engine and a cracked radiator cover (since the cap was rested on the cover and hood slammed closed over top) 3) When they picked up my car to fix the oil/radiator cover issue they cracked my windshield and tried to return the car to me as though nothing was wrong. 4) When the radiator cover and oil problem were fixed they removed pop rivets from the plastic cover on both front wheel wells and didn't replace them (I am still waiting for them to fix this) Overall this is a terrible dealership that has zero value or respect for their customers. They do not call you back or answer the phone EVER! If you bring your car in for service YOU should do a full inspection of your car afterwards (They will not) They will not and rest assured you will find something wrong or not replaced upon investigation. More
Byron was a pleasure to work with, not high pressure and a great listener. Would 100% recommend. a great listener. Would 100% recommend. More
No pressure. ...patience.....knowledge. Can't say enough about our experience at Global Auto Mall with the purchase of our 2022 Hyundai Tuscon Hybrid. Our sales ...patience.....knowledge. Can't say enough about our experience at Global Auto Mall with the purchase of our 2022 Hyundai Tuscon Hybrid. Our sales representative, Julio Ruiz, made this experience the best we have ever had when buying a new car. Thank you. We will be recommending your dealership, and Julio, to friends who are looking. More