Global Auto Mall

Easy to work with, never felt pressured My wife and I bought a 2017 Acadia from Global. Our salesman, Jhon Pierre could not have been more professional and helpful. He was very easy to work My wife and I bought a 2017 Acadia from Global. Our salesman, Jhon Pierre could not have been more professional and helpful. He was very easy to work with and never pressured us to make a deal. Carlos Silva finalized the process with ease. I will be buying from them again in the future. More

Excellent service from a great dealership I was leasing a 2014 Hyundai Elantra, and my lease was coming to an end. I was actually at the dealership getting a spare key made when I bumped into I was leasing a 2014 Hyundai Elantra, and my lease was coming to an end. I was actually at the dealership getting a spare key made when I bumped into Ken Harris. Immediately he smiled and asked if I needed anything. Wonderful coustimer service. We sat down, and went over my options for a new lease. He made it very simple to understand, and made me comfortable. Then next day I was in a new Elantra. They have my business for life! Thank you Global. More

Great experience! Great experience at Global. This is our third car purchase at Global and Ray Smith was fantastic. Very helpful, answered all our questions, and went Great experience at Global. This is our third car purchase at Global and Ray Smith was fantastic. Very helpful, answered all our questions, and went above and beyond. More

Got the job done I dealt with Ed and Alexis. They were efficient, courteous and professional. My needs were simple and straightforward and they took the time to listen I dealt with Ed and Alexis. They were efficient, courteous and professional. My needs were simple and straightforward and they took the time to listen - and I drove out with my vehicle. No muss, no fuss. Would definitely recommend and will purchase from them again. A1! More

Julio was awesome !!! Huge thank you to Julio ! He got me out of my lease early and into a beautiful Hyundai Tuscon SUV with low payments!! I am very happy and would recomm Huge thank you to Julio ! He got me out of my lease early and into a beautiful Hyundai Tuscon SUV with low payments!! I am very happy and would recommend him! Process was very quick and he was a huge help!! Alexis was great as well! She helped us figure everything out before we got there to make it less work for us! She found me the perfect car !! More

Smooth moving lease return My salesman made the experience move as quick as possible, was very accommodating and was friendly. He worked with me to find the price that I could a My salesman made the experience move as quick as possible, was very accommodating and was friendly. He worked with me to find the price that I could afford. More

Global is an unprofessional and shady establishment My family and I came to Global Auto Mall with the intent of purchasing a used car. We were first greeted by the employee Ken "Guy" Harris who toured u My family and I came to Global Auto Mall with the intent of purchasing a used car. We were first greeted by the employee Ken "Guy" Harris who toured us around a used 2016 Volkswagen Jetta. He provided us with his phone number to contact him. We initially reached out to him to express our interest in the car and place an offer on it. He answered and told us he would call us back in 30 minutes. Over 12 hours later we never heard back from him. The following morning received a text from his number telling us that it was him, we responded and never heard back from him. This is extremely unprofessional and extremely suspicious. If you go to this establishment do not work with Ken Harris. The following day we returned to Global to pursue the car, since we never heard back from our salesman. When we entered the facility we were greeted by Jhon Pierre. JP once again toured us around the car we had been pursuing and allowed us to test drive it. We told him we would like to purchase the car. He then escorted us inside to his desk where we began to go over paperwork regarding purchasing the vehicle. He then excused himself to discuss a topic with his manager. He returns and proceeds to inform us that the car was in the process of being sold to one of Global's employees. It is easy to assume that the deal was done behind our back, during the time we were essentially ignore by our salesman. We spoke to the manger of the establishment he proceeded to tell us that we should have moved faster on the car, when in reality we made a move only an hour and a half later from viewing it. Global auto mall does not prioritize their customers. Global is a conniving and unprofessional establishment that no customer desiring a simple and honest vehicle purchase should turn to. I am aware this is extremely long but this is not the conclusion of the ill experience with Global. That night we received a call from JP telling us that the employee had backed out on the car and that it was available. We made a plan tor return to Global the following day at 3pm to purchase the vehicle. The following day, only 30 minutes before we were planned to meet with Jp, he sends us the text that the employee did indeed purchase the vehicle. John Pierre is uninformed and extremely unprofessional, along with the manger of the establishment. I will not recommend Global Auto Mall to anyone and I am writing this review in order to spare an experience this from any other car seekers. Thank you for reading. More

Car buyer Global auto mall and the sales team including Ken Harris and Carlos Silva are amazing They try and meet customer expectation. I wish them a great wa Global auto mall and the sales team including Ken Harris and Carlos Silva are amazing They try and meet customer expectation. I wish them a great way forward. My experience was amazing from all perspectives. More

A+!! Vinnie is awesome! Went in for a KIA Optima as I had been driving a KIA Soul for a couple years. I wanted all the special features of a new car (tec Vinnie is awesome! Went in for a KIA Optima as I had been driving a KIA Soul for a couple years. I wanted all the special features of a new car (technology package ++, heated seats, voice capabilities, etc.). Vinnie gave a suggestion and after a guick test drive in the 2018 Hyundai Elantra (and realizing it had all the features that the Optima had for $10,000.00 less the decision was made). I am now proudly leasing my 2018 Hyundai Elantra and I love it!! Thank you Vinnie, Carlos, and Global Auto Mall for another smooth cruise!! More

Third Lease and Counting This is the third Hyundai I have leased from Global and the main reason I have returned to this dealership is to work with Julio Ruiz. He knows what I This is the third Hyundai I have leased from Global and the main reason I have returned to this dealership is to work with Julio Ruiz. He knows what I am looking for, doesn't try to push me into something that I don't need and even came in on his day off to pick up my car for me. I look forward to working with him again on my next Lease. More