Global Auto Mall

An Extraordinary Car Buying Experience I just got home from purchasing a Kia Optima S from the most empathetic and helpful car salesman I have ever encountered. His name is Vinnie Moya...an I just got home from purchasing a Kia Optima S from the most empathetic and helpful car salesman I have ever encountered. His name is Vinnie Moya...and car salesmen everywhere should take a cue from how he conducts business. First, there is absolutely no pressure. Second, he PAYS ATTENTION and tailors his sales technique to the customer. For example, I came in thinking I wanted a Kia Optima EX...but when I test drove the car, Vinnie could tell I wasn't comfortable with the push-button ignition. He immediately switched gears, suggesting I might want to also test drive the sportier S model. Vinnie noted it had the features that were on my must-have list...plus the premium sunroof package...for less money than the EX...and it used a traditional ignition key for startup. Plus, the S model had a remote start feature not included on the EX. With a $3,000 dealer rebate, plus $1,000 for my 11-year-old car, I ended up sealing the deal for under $25,000 (tax, title and other fees included). Vinnie also offered to connect me with his insurance guy to see if he can get me a better insurance rate than what I've been paying. I've never had a dealer care at all about that! = What a refreshing change from most car buying experiences I've had in the past. And although I always do my homework, I confess I have never before bought a car in one visit. Vinnie's fair pricing and no pressure approach made it easy for me to seal the deal on the spot. I also want to note that Global did not pull any of the classic car dealer moves, where the manager comes out and "gangs up" on the customer. I can say with total confidence that if you are in the market for a Kia, Hyundai, Chevy, Genesis or Jeep, check this place out. You may not have to go anywhere else! More

Awesome experience for a first time buyer I really want to thank Ken at Global auto mall he made my first time buyer experience amazing. I would recommend anyone to come here to purchase a car I really want to thank Ken at Global auto mall he made my first time buyer experience amazing. I would recommend anyone to come here to purchase a car. They value their customers. You won't be disappointed. More

Excellent Experience This weekend I had an excellent experience at Global Auto Mall of North Plainfield. Prior to arriving, I had connected with Alexis Buono via phone whe This weekend I had an excellent experience at Global Auto Mall of North Plainfield. Prior to arriving, I had connected with Alexis Buono via phone where she was patient in helping me go over my different options and what was available on the lot. When I went in on Saturday, I was lucky enough to sit with Chris Skwiat who helped me find my perfect first car. He was patient in helping me find everything that I was looking for in my first vehicle and provided excellent details and showed great knowledge in Jeep. I would highly recommend Chris, as he was able to make the whole process a great experience. More

Great people & great experience Ken Harris was great!! He made the whole process of buying a car simple. We went with our three children which can be a pain but he made sure they w Ken Harris was great!! He made the whole process of buying a car simple. We went with our three children which can be a pain but he made sure they were just as happy as we were with the whole experience!! Will definetly be back to see Ken. Thanks again to Ken and the whole Global team👍 More

Read complete review Got a great deal didn’t think they be able to get the truck into my price range . Alexis was a saint going back-and-forth with me ONLY via email to Got a great deal didn’t think they be able to get the truck into my price range . Alexis was a saint going back-and-forth with me ONLY via email to my work situation and hours . Doug and Raphael Escobar where also very patient and understanding no real pressure however after I came to an agreement of payments without any paperwork via Alexis and then went into meet with Raphael Escobar and Doug. I want to see the truck in daylight and go over a few features again no paperwork sign Raphael wanted me to change insurance and other info before I saw anything from finance department in writing. Finance department did not wanna meet with me right away they want me to pick options such as extended warranty without me seeing how many plans they offered and what the plans covered Jan from finance which is go back-and-forth over the phone thus slowing down the process which requires more questions to be asked by me which then caused more phone calls to be made back-and-forth from one office to another that was approximately 100 yards away . Over all great experience will definitely use again if need arises. More

Repeat Customer Would Return Again This is the second Jeep I have purchased from Global Auto Mall. Ray, and everyone on their team, has been professional and friendly. It was great to s This is the second Jeep I have purchased from Global Auto Mall. Ray, and everyone on their team, has been professional and friendly. It was great to see the same team there two years later, and it shows in the professionalism and effort they displayed throughout the entire process. Highly recommended! More

I got more than expected I initially went in thinking about a few cars to take a look out. They have 5 or more brands there so I figured I could look at a few. Truth be told I initially went in thinking about a few cars to take a look out. They have 5 or more brands there so I figured I could look at a few. Truth be told though my 2012 Malibu (which I loved) had been totalled recently and I really did want another one. I went in looking for a used one and ended up getting a fantastic deal leasing an 2018 Malibu. I got a 12K per year mileage allowance and the car is FANTASTIC. I would not have considered it if Ian didn't show it to me after getting my budget and preference info. He wasn't pushy though which is good. It was between the Malibu and a Nissan maybe. Everybody there was friendly and generally "supportive" if that makes sense. I would recommend them to friends and family for sure. They even helped me deal with the rental car I drove there in. Thumbs up. More

Amazing customer service After visiting several dealers I was pleasantly surprised by the welcoming committee Ken Harris and his colleague. It was a warm welcome oppose to fee After visiting several dealers I was pleasantly surprised by the welcoming committee Ken Harris and his colleague. It was a warm welcome oppose to feeling bombarded and overwhelmed. Ken asked the right questions to help me determine what I wanted. He made this an easy no pressure sale. I have him my budget. Surprisingly he didn't deviate away from the budget. Personally that was enough to gain my interest in buying from this dealer. Without hesitation I increased the price range. After the road test we worked on sealing the deal. I expressed my concerns for pot holes. He ensured I drove over a lot of potholes. I would certainly buy another car from him in the near future. I purchased a 2017 Sorrento. It's spacious and comfortable. It's not good in the snow, but that has nothing to do with the dealer. He even bought us dinner. I recommend purchasing from global auto mall More

Excellent service from an amazing Sales men and dealership.. On January 27th I walking into Global Auto Mall to test drive Hyundai Tucson. I meet with Ken Harris, such a wonderful man. We sat down went over a fe On January 27th I walking into Global Auto Mall to test drive Hyundai Tucson. I meet with Ken Harris, such a wonderful man. We sat down went over a few options which meet my requirements and a few minutes later I meet with Carlos in Finance were we closed and seal the deal. Carlos went over in detail the financial information, and what a detail oriented person he is and in no time I drove out in a Hyundai Tucson. I felt right at home. Very professional and wonderful customer service. Drove in with a Hyundai Elantra and drove out with a Hyundai Tucson. Thank you Ken Harris and Global Auto Mall for your wonderful business and will definitely have my business for life. I will also spread the word to family and friends Global Auto Mall is the place to purchase your next vehicle. More

Quick, fast and easy dealing Vinnie was wonderful and direct. Talked about few options, made a simple offer and agreed on something that made sense for both of us. I would recom Vinnie was wonderful and direct. Talked about few options, made a simple offer and agreed on something that made sense for both of us. I would recommend Vinnie to anyone More