Global Auto Mall

Much must have changed since some of these reviews - Kelvin Pitt was wonderful and I would not hesitate to purchase another car from him. Completely honest, friendly and thorough! If you're looking for Kelvin Pitt was wonderful and I would not hesitate to purchase another car from him. Completely honest, friendly and thorough! If you're looking for a Hyundai and want to deal with an honest, diligent sales rep, go to Global and ask for Kelvin. More

The sales representative was not honest at all. He went back and forth with the offer that he provided and gave me the wrong information. He told me that he got my rate approved by bank, trying to get me b back and forth with the offer that he provided and gave me the wrong information. He told me that he got my rate approved by bank, trying to get me back to there. I finally found out that was not true. Very bad experience. More

I must say that I am Very Satisfied, The Sales associate was very detailed with providing all the information on the vehicles and the price was just right. The young Lady from the internet sales department was very detailed with providing all the information on the vehicles and the price was just right. The young Lady from the internet sales department scheduled a time for me to test drive a few vehicles and I must admit, I was amazed she lead me in the right direction on what my teenager would want. The entire dealership was very friendly and helpful. More

As a AAA member, I was able to simplify the car-buying experience by going through AAA's auto buying program. I configured the exact car I was looking for, and was provided with three no-haggle price quot experience by going through AAA's auto buying program. I configured the exact car I was looking for, and was provided with three no-haggle price quotes from three different dealers, one of which was Global Hyundai. A short time later, I received an email and a phone call from Alan Davis, one of Global's salespeople in their Internet department. Alan was very pleasant to deal with and set me up with an appointment to come in for a test drive at a day and time that was convenient to me. When I got to Global I was greeted by Ken Schwarz, who went and got Alan for me. Alan explained that I would be working with Ken, which was fine. Kenny was able to answer my questions thoroughly - this guy knows his stuff! He showed me a large selection of Sonatas, one of which just HAPPENED to be the exact color and configuration I was looking for! Everyone at the dealership was super-friendly and helpful, and I was able to drive off their lot the same day with my brand-new Hyundai Sonata! More

OUTSTANDING!!!! Is the first word that comes to mind when describing my experience at Global Auto Mall. Everyone was extremely helpful and knowledgeable. Kelvin Pitt did not leave any questions or concerns u describing my experience at Global Auto Mall. Everyone was extremely helpful and knowledgeable. Kelvin Pitt did not leave any questions or concerns unanswered and provide excellent customer service. If your in the market for a new or used vehicle Global Auto Mall would be my recommendation. More

I recently purchased a Kia Forte from from Global Auto Mall, what an amazing experience this has been. Never have I walked into a dealership and received such friendly helpful service, both the manager P Mall, what an amazing experience this has been. Never have I walked into a dealership and received such friendly helpful service, both the manager Pete and my sales associate Doug were unbelievable. Doug was so patient with me and helpful in finding me a vehicle, I had no idea what I wanted or what I could afford. I STRONGLY recommend Global Auto Mall to anyone looking to purchase a vehicle!!! More

I recently purchased my fourth vehicle from Global Auto Mall, previously two Jeeps and one Hyundai. My most current was a second Hyundai. The price was great but more importantly was the terrific courtes Mall, previously two Jeeps and one Hyundai. My most current was a second Hyundai. The price was great but more importantly was the terrific courtesy and attention I received from Kelvin and Pete his manager. Though this was the best deal around anyway, sometimes a car dealership is about more than just price. Global has it all; five great new car brands with a large inventory, many pre-owned vehicles, a knowledgeable and polite sales staff, a beautiful showroom and a super service department. For anyone looking for a new or used car, I recommend going to Global and not even considering another dealer! More

When i went to the dealership i had know idea what i wanted as far as car that fit my needs,Chris spent so much time with me and explained all the benfits of each car and i mean each car (two hours ) th wanted as far as car that fit my needs,Chris spent so much time with me and explained all the benfits of each car and i mean each car (two hours ) this meant the world to me and I drove home in a brand new 2011 Sonata and i cant thank him enough. Chris i will send all my friends there, you can count on it! Way to go Global Auto Mall ! Signed The happiest Customer PS: need more dealers like this! More

This dealer provided the worst customer service I've ever experienced. If you're considering buying a Hyundaii, I recomemnd you not buy it here. I didn't have a good feeling when we bought the car, and with experienced. If you're considering buying a Hyundaii, I recomemnd you not buy it here. I didn't have a good feeling when we bought the car, and with each trip to the service dept. I felt worse. Within a year of the purchase we had to replace the washer fluid motor, window motor, transmission, on board computer. In the second year we had to have this computer reset multiple times, had the sunroof replaced, and the gasline replaced!!! All this and not one appology from the dealer. It was a terrible experience and I will never buy another Hyundaii because of it. More

SCAMMERS! I explained to salesman what I needed and SCAMMERS! I explained to salesman what I needed and my financial situation; along with his co-worker (manager) reduced price of car to allegedly a SCAMMERS! I explained to salesman what I needed and my financial situation; along with his co-worker (manager) reduced price of car to allegedly accommodate my desired monthly payments at a certain interest rate. I later find out that even if I had PERFECT credit, the rate they promised me does not exist. They quoted me an interest rate more than 3 times that amount and slowly inched down to almost the originally promised rate, but only after they jacked up the price of the car (throwing in additional insurance and coverage) which I did not want, but their bottom line would increase where they were losing in reduced interest. Initially allowed to drive away with car while they obtained financing. I subsequently called to inquire about interest rate prior to returning to dealership and no one wanted to answer my question, alleging that it was against the law to discuss financing on the phone (throwing around phrases and words like "patriot act" "court of law"). I kepy insisting for an answer at which point General Manager ED RUBINO, demanded I return "his car" or he would report it stolen. Later with the Finance Manager, as I asked questions and inquired about the originally promised rate he asked me if I had something in writing or prove it....!!!! Also, rude and nasty. THEY GET IN YOUR FACE, TALK LOUD AND LIE! IF YOU HAVE TO BUY A CAR, DON'T GO TO HERE!!! See if someone else will appreciate your business. More