Global Auto Mall

John Pierre was pleasant and assisting throughout the entire process. John made the customer feel relaxed and comfortable in its facility- from the showroom to the service area. John made a tedious pr entire process. John made the customer feel relaxed and comfortable in its facility- from the showroom to the service area. John made a tedious process workable for both parties and we left the place the same night we came in happy and satisfied. More

I am looking for a used Chrysler 300 and saw the dealer had one that I liked. I called first to see if it was available and spoke with Robinson, who advised it was. I told him I would be coming to look at had one that I liked. I called first to see if it was available and spoke with Robinson, who advised it was. I told him I would be coming to look at it in the afternoon. The dealership was further away from my home than I thought, so it took a little longer to get there. While about 5 minutes away, Robinson called my home again. My son was home and called me on my cell and I told him to tell him we would be there momentarily. When we arrived another salemen asked if he could help us, and I said we were looking for Robinson - he sort of made a smirky smile and pointed him out to us. He was somewhat busy with another customer. When he was free I introduced myself and he said he needed a few minutes to get the car, which was in the back. After waiting for a few minutes, the salesman who asked us if we wanted help (I don't remember his name) came over and told me he would be helping us (and Robinson) and that the owner's daughter had the car as a demo, but she lived up the hill and they would contact her to bring the car in. After several minutes later, this same salesman came to us and said the owners daughter was somewhere else in the state. I looked at him and asked if this was a joke, he didn't answer. He never said he was sorry or that there was a mix-up - nothing. We turned and walked away. The fact that I called ahead and was told the car was there is either a lie or a somewhat diseptive practice for getting people to come to the dealer. But THE must upsetting part of this bad experience is the salesman who seemed not to care at all. More

I purchased my car in the beginning of this year. This is my first service visit - oil change. Mr. Tom Nesbitt was very nice and helpful. The guys in the service dept were nice and courteous. Thsy even noti my first service visit - oil change. Mr. Tom Nesbitt was very nice and helpful. The guys in the service dept were nice and courteous. Thsy even noticed that I had a brake light out and replaced it. They provided a shuttle ride home because I could not wait while the car was being services. It has been a very nice experience from buying the car to the service and I would recommend anyone to come to this dealership. Sarah C. Mobley of Plainfield, NJ. More

Everyone I dealt with was friendly and Service Deppartment starting with Tom Nesbit, who is very friendly and knowledgable. In my opinion I rate the overall experience high. Free coffee is a def Deppartment starting with Tom Nesbit, who is very friendly and knowledgable. In my opinion I rate the overall experience high. Free coffee is a definite plus and the one rating room without the television is a nice place to wait. More

I have been going to Global Auto Mall for five years and I would recommend this Company because of the professionalism of the Company and Staff. Mr. Terracciano is your Staff Member I have had the pleasure I would recommend this Company because of the professionalism of the Company and Staff. Mr. Terracciano is your Staff Member I have had the pleasure working with and his conduct has been exemplary. More

The purchase of my new Camaro convertible was easy and stress free. From the first call to the day I picked it up the staff was friendly and honest. No problems. Can't thank the staff enough. I would not stress free. From the first call to the day I picked it up the staff was friendly and honest. No problems. Can't thank the staff enough. I would not hesitate to buy from them again. THANKS RICH!!! More

Service for programing a new additional ignition key for a new jeep I purchased last week. I brough my first jeep (2002) in 2001 at Global and have used the service department through the years including to a new jeep I purchased last week. I brough my first jeep (2002) in 2001 at Global and have used the service department through the years including today. I will continue to used Global for the on the new 2011 jeep liberty as long as the service department continue to be good and customer frindly. More

The appt took a little longer than expected, but ok nontheless. I was able to get a quick appointment when i called. The work was performed and the car was washed. I only take my car to Global when I nontheless. I was able to get a quick appointment when i called. The work was performed and the car was washed. I only take my car to Global when I need service and have always been satisfied with the job done. More

I took advantage of a discount coupon for a necessary oil change. Greg suggested I add a tire rotation, and I realized that it was time for that, too. The waiting area is comfortable, and a token is provid change. Greg suggested I add a tire rotation, and I realized that it was time for that, too. The waiting area is comfortable, and a token is provided for a hot drink. My service took somewhat longer than I expected, but in fairness I asked that had something that had malfunctioned (but wasn't at that time) to be checked. I appreciated my car being vacuumed and washed. I have used Global for all my service since leasing the car. More