Global Auto Mall

I am giving my rating because of the fine4 experience during my service. I arived for my scheduled appointment on time and within 5 minutes, on a saturday no less, my car was ready to be serviced. The s during my service. I arived for my scheduled appointment on time and within 5 minutes, on a saturday no less, my car was ready to be serviced. The servicemen also let me know what were potential issues with my car that they could fix at that time or later depending what was best for me. Great service is hard to find so i was pleased. More

Jude at Global Auto Mall provided me with great customer service and helped me in securing a great deal on a new Sonata. The whole transaction was smooth. I wish Jude in all his future deals and hope he mai service and helped me in securing a great deal on a new Sonata. The whole transaction was smooth. I wish Jude in all his future deals and hope he maintains the same level of professionalism in dealing with customers More

I recently purchased a new Elantra from Lester Glenn in Toms River (about 40 min from home). As part of the deal, I received free oil changes for lifetime of vehicle.I preferred to have my maintenance done Toms River (about 40 min from home). As part of the deal, I received free oil changes for lifetime of vehicle.I preferred to have my maintenance done At Global Automall since I work nearby (10 min away). Rick was so accomdating and even though I did not purchase my vehicle from this facility, he agreed to honor my free lifetime oil changes in exchange for having them provide my regular maintenance service. I am so thrilled and appreciative of this. If this is an indication of how they run their total business, I would highly recommend them! More

I have been to dealers before and was never happy with the way i was treated. I am on my 2nd car with Global Auto Mall and i don't think i would go to any other dealer again. My service consultant is Ja the way i was treated. I am on my 2nd car with Global Auto Mall and i don't think i would go to any other dealer again. My service consultant is James Kursay and for the last 2 yrs, he has greeted me with a very professional attitude. He is kind and goes over my service reports in detail and keeps me informed with the recommended maintenance for the mileage that my car is at. More

Kelvin and Richard were very helpful with giving information on the Kia I wanted to buy. They were great guy's to work with. Thay help in understanding all of the paper work you have to sign. They h information on the Kia I wanted to buy. They were great guy's to work with. Thay help in understanding all of the paper work you have to sign. They helped us understand how everything worked in the car be fore we drove it away In my book they were 10's and I would from Global again. Thanks Eve More

Greg makes every visit to Global Auto Mall quick and painless. He goes out of his way to make sure that my concerns are being addressed from start to finish and that I am comfortable during my visit to painless. He goes out of his way to make sure that my concerns are being addressed from start to finish and that I am comfortable during my visit to the service department. I will continue to visit Global Auto Mall because of the exceptional service I receive from Greg and Gus! More

I gave this dealership's service department a five star rating because from beginning to end my experience was a positive one. Easy breezy. When I called I got the appointment date and time that I wanted rating because from beginning to end my experience was a positive one. Easy breezy. When I called I got the appointment date and time that I wanted. When I arrived at the service desk I was given a token for a free cup of coffee then proceeded to speak with Greg Terracciano who I found to be friendly and easy to work with. My car was ready right on time and the work done was to my complete satisfaction and to top that, the price was much lower than I expected it to be. They even gave me a free car wash! GLOBAL ROCKS!! More

Greg explained all the service that my 2009 Jeep would require. He expalined that the harsh winter may have taken a toll on the differential. After due consideration I decided to service my vehicle per require. He expalined that the harsh winter may have taken a toll on the differential. After due consideration I decided to service my vehicle per his recommendations. He was very knowledgable. I also found the cost could be reduced by applying one of my discounts for being a loyal customer. Overall, the experience was better than expected and was completed in less time than estimated. I will return to Global for all my future service. More

Had a service done on Saturday May 14, 2011, and though it was busy, they took the jeep and did the service fairly quickly. Worked with a great Service Consultant Greg Terracciano, who explained the ser it was busy, they took the jeep and did the service fairly quickly. Worked with a great Service Consultant Greg Terracciano, who explained the service detail, and cost. First class treatment by all I dealt with, and when I walked to lot looking for a used vehicle and or a new vehicle there was plenty of help in the lot. This is the same level of service on every trip to the dealer. Ron More

My car is about a year old and I had a problem and was stranded on the highway. Roadside assistance came to tow me to the dealership to get the car repaired. When I called my dealership to let them know, stranded on the highway. Roadside assistance came to tow me to the dealership to get the car repaired. When I called my dealership to let them know, they weren't too willing to help - especially with a loaner car (even though I'm supposed to get one). I called the other nearby dealer, which was Global Auto Mall, and spoke to the service manager - Rick Schreck - who was immediately willing to help, even though I didn't purchase the car from them. They were out of loaner cars, so Rick called a local car rental company and arranged for a car for me. When I arrived, everyone was extremely friendly and professional. They diagnosed the problem, ordered the new part and fixed the car in two days. When I returned to pick up the car, they were again super friendly - from the service managers Rick and Tom, to Vito and the other mechanics, and even all the girls at the desk. They tested the car thoroughly to assure there wouldn't be a repeat problem, and gave me back my car freshly washed. I honestly can't believe how friendly and accomodating everyone there was, especially considering I didn't by the car from them, this was my first time there, and they were fixing a warranty part so I wasn't paying anything for the work. I plan to have my car serviced there in the future, and would highly recommend to anyone to use the service department at Global Auto Mall. And I will seriously consider buying my next car from them simply because of the experience in the service department. More