Global Auto Mall

Great People, Great business. Bridgwater Nissan dealership charges full window price to loyal customers and attempt to hide it from the customer. Then, they act as if the $1800 reb Bridgwater Nissan dealership charges full window price to loyal customers and attempt to hide it from the customer. Then, they act as if the $1800 rebate is a favor they are doing you. In reality, when you lease or purchase a Nissan to Nissan, corporate gives you the rebate. When I was attempting to return my lease, no one wanted to help me. I had to personally go to the Manager, Richard who was reluctant to help me even though 4 employees were walking around the dealership doing absolutely nothing. Richard then had the bright idea for me to just leave the keys and the car with no receipt rather than attempting to help me. When I finally got a sales rep to return the car, they misplaced the key I returned! Yosef, the sales rep insistently said I never gave it to him. After arguing about the missing key, another sales rep had it in their pocket the whole time! And after their mistake, they never apologized. I’ve been a loyal Nissan customer for 3 years, so it was disappointing to receive this treatment in return. My advice, drive the extra miles and find another Nissan dealership or just take your business to global auto mall and ask for Ray Smith. This was like the twilight zone. More

Great service from start to finish I was very pleased with the service I received from this dealership. My salesman Joe Diolosa was very nice to deal with and was very honest. I would d I was very pleased with the service I received from this dealership. My salesman Joe Diolosa was very nice to deal with and was very honest. I would definitely buy another car from here and would recommend it to my friends. Everyone was very pleasant from start to finish. Thank you Joe for helping me find my new car. More

Bryon is Knowledgable and Kind! I just recently bought a 2018 Chevy Equinox from Byron at global Auto Mall. He was extremely kind, knowledgeable about the car and its accessories, an I just recently bought a 2018 Chevy Equinox from Byron at global Auto Mall. He was extremely kind, knowledgeable about the car and its accessories, and was not pushy at all. I am a younger buyer and Byron answered all the questions I had about the process as well as the Warranty. I completely recommend him whether you are buying your first car or any other needs. Thanks again! More

Other dealerships have better service depts Global Auto Mall 1099 Rt. 22 West, North Plainfield, NJ 07060 Car dealer Place details Luis Recio ????? a minute ago Sales Dept was easy to work with, no issues at all. I had my first interaction with the service department today. When you purchase a car from them, they offer a free oil change at their service dept. I received a couple of calls from the dealership since I hadn't used it yet. Facts: I showed up at 1:25pm for a 1:15pm appt to wait for the car while it is serviced. Oil change and they said I had an open recall, something about a software update. After a couple of hours, I called the service dept from the waiting room and was told that the car would be ready in 30min - I reconfirmed with them that I was waiting in the waiting room. After 30min go by, I walk out and speak with the only rep that was at his desk, on his cell phone. Asked if he could help page my rep, really needed to leave to pick up my child before 5pm. Whole thing got worse from there. A guy named Nick (last name starts with a F) was pretty rude and lacked customer service experience - guy should be repurposed to a role less customer facing. Fernando DaSilva tried to help the situation as best he could, he's good from my point of view. Some guy named JB helped by calling my rep's cell phone and the car rolled up a minute or so later. JB uttered the words "patience", wasn't the best thing to tell someone who was patiently waiting from 1:30pm to 4:30pm for a scheduled appointment for an oil change and software update recall. Would you go back there again? More

Ken Harris is the BEST! Amazing experience. Left with my dream car at an affordable price! Couldn’t be happier. I cannot wait to come back in 3 years when my lease is up! I w Amazing experience. Left with my dream car at an affordable price! Couldn’t be happier. I cannot wait to come back in 3 years when my lease is up! I will 100% be asking for Ken (Guy) Harris! More

Excellent service IT WAS PAINLESS.... and thats very important to me. 1. Diana Torres. Pleasantly helped me worked out the best out-the-door price ..thru emails. 2. IT WAS PAINLESS.... and thats very important to me. 1. Diana Torres. Pleasantly helped me worked out the best out-the-door price ..thru emails. 2. Jhon Pierre. Absolute best service-he even further sweetened the deal. Test drived .. 3. ...and signed.......we were on our way home in our new Elentra. THANKS GLOBAL HYUNDAI! More

Great Job Bought a Jeep Liberty from Global for our daughter's Sweet 16 birthday. Ken Harris, salesperson, did a great job with everything. Even set up a great Bought a Jeep Liberty from Global for our daughter's Sweet 16 birthday. Ken Harris, salesperson, did a great job with everything. Even set up a great Sweet 16 Birthday surprise for our daughter!. More

Too much time to do sloppy work. Disgusted and disappointed. I had a scheduled (free) oil change for my new Hyundai Elantra and it took a little over 3 hours. Even with the multi-point inspection it shouldn't ta I had a scheduled (free) oil change for my new Hyundai Elantra and it took a little over 3 hours. Even with the multi-point inspection it shouldn't take this long AND it hasn't at other Hyundai service centers. Also, on their electronic check-in board my check-in time kept getting later. I guess that was so that they could meet their metrics. But my check-in time was adjusted by 40 minutes while I was waiting. I don't even believe they did a multi-point inspection because my tire pressure was off by 4 pounds on 2 tires. What really pissed me off was that they spilled oil on my engine and engine cover....and I don't mean a few drops either. The car was 4 months old and I just got the feeling no one really cared about the work, or lack thereof, that they were doing. I also noticed a new rattling sound coming from under the right side of my car as I was driving it home. So ticked off! I am going to another Hyundai service center from now on. I will never go back to this place for service again. More

Joe is an angel on earth! Make sure you ask for him!!! I recently went with my mother to help her buy a used car. We had several sales people walk past us without asking us if we needed help. However, ever I recently went with my mother to help her buy a used car. We had several sales people walk past us without asking us if we needed help. However, everything happens for a reason, because if all those sales guys hadn't passed us by we wouldn't have been able to meet Joe! As two women walking into a dealership I had prepared myself to be taken for a ride (no pun intended). Joe turned that thought on its head! He treated us like family. He is the most honest, straightforward, and trustworthy gentleman you will meet. He truly had my mom's best interests at heart. He is the bar that all sales people should set themselves against. I recommended anyone who needs a new car go straight to Joe. He's earned my lifelong business. More

Excellent dealership that honors their advertisements I stopped in to see if Global Auto Mall actually had the car they advertised as a lease special. I immediately was greeted by Jhon. He informed me I stopped in to see if Global Auto Mall actually had the car they advertised as a lease special. I immediately was greeted by Jhon. He informed me that, while the exact vehicle advertised was sold, he did have a vehicle slightly higher trim level, and he would make it work And he did. I ended up exactly where I wanted to be on this lease, in a better car than expected. Jhon was a pleasure to work with. Everyone at the dealership was stellar. I apologize for not noting their names, or I’d tag them here as well More