Global Auto Mall

Very friendly, no pressure. Everyone at the dealership is exceptionally friendly, helpful, and sincerely customer-oriented. Overall it was a great experience and I wouldn't hesi Everyone at the dealership is exceptionally friendly, helpful, and sincerely customer-oriented. Overall it was a great experience and I wouldn't hesitate recommending Harold Brown and Global Auto Mall. I purchased an Azera, which I had never heard of before, and traded in a trouble-free, 113K miles Sonata (bought from this same dealership in 2008.) Harold listened patiently as I explained the driving conditions the car would be subjected to and what I thought I needed. He then described a few models and gave me his recommendation. It was a very comfortable way to ease into a decision and I had no qualms about closing the deal. I was able to take the car home before the final contracts were signed. And when he delivered the car to me, he made sure I understood the car's features. I believe the people at Global know exactly the right formula to ensure a satisfied-customer experience. From the first call from Jackie to set up an appointment and introduce me to the salesman, Harold, when I arrived (it was nice not being accosted by a salesperson before I even got in the door), to the very helpful receptionist, financial folks, management, and the people who did a great job prepping the car, I want to give a big, well-deserved "Thank you!" More

Julio Ruiz Julio was terrific. Not pushy. We bought one car and leased one. It, probably, was one of the best experiences I have ever had purchasing a car! We Julio was terrific. Not pushy. We bought one car and leased one. It, probably, was one of the best experiences I have ever had purchasing a car! We made an appointment. We stated what we wanted to do. No fuss. I drove out that day with my car and we picked up the second one on Friday. You need to clone Julio. 3 years ago I walked into your place and was bullied by a sales person and walked out. I am in sales myself, and want to be treated as I would treat a prospective customer. More

Super Sales Experience Every Visit I took my friend last year to Global Auto Mall to either lease or buy a Sonata after having an unpleasant experience at another Hyundai dealership. M I took my friend last year to Global Auto Mall to either lease or buy a Sonata after having an unpleasant experience at another Hyundai dealership. My friend had not been car shopping for several years, so she was very anxious, especially after her experience at the other dealership. At that time our sales person was Antoine Gratz who was extremely patient and not pushy at all, which really put my friend at ease. The end result of that visit was not only my friend leasing a Sonata but I leased a Tucson that same night. We have remained in touch with Antoine and recently my daughter and son-in-law went to Antoine to buy their own Tucson. They originally went to a Hyundai dealership closer to where they live in northern NJ, but after their own unpleasant experience, they drove the hour to visit Antoine and bought their car from him at Global Auto Mall. I recently decided to trade in our second car to get a smaller car and of course went back to Global Auto Mall. When I arrived I found out that Antoine was not at dealership that day unexpectedly, however I spoke with GM Rich Locurto who said he would have another salesperson work with us on behalf of Antoine. We worked with salesman Ray Azarcon who took excellent care of us. My husband and I absolutely loved Ray. He never made us feel rushed and provided excellent information. Ray thoroughly explained how to work all the controls/accessories in the car. The whole process, including trade-in was seamless with no stress. The GM Rich was great and he checked in with us personally several times during our visit. I have also had very pleasant service experiences with my Tucson at Global Auto Mall. It is very easy to make an appointment with very little notice which is great. We will definitely go back to Global for all our car needs. It is just easy. More

Great Help Ray was a great help when I was looking for a new car. He gave great help and did not pressure any specific car. He explained everything very clearly Ray was a great help when I was looking for a new car. He gave great help and did not pressure any specific car. He explained everything very clearly and how it would be to lease a car. More

Global Auto Mall - Excellence I have NEVER had such a phenomenal experience purchasing a car! My sales person Vinny was honest, knowledgeable and very accommodating. To my surprise I have NEVER had such a phenomenal experience purchasing a car! My sales person Vinny was honest, knowledgeable and very accommodating. To my surprise the experience was actually pleasant. The whole Global experience all the way through the financing department was fantastic! I have already recommended Global and Hyundai to family and friends. I will ABSOLUTELY go back to Global to buy my wife a new car. I am dumbfounded by the experience. WOW! More

My new Forte! I reluctantly had to visit car dealerships to look at New cars. I am a woman and have worked in the automotive advertising field for years. I have he I reluctantly had to visit car dealerships to look at New cars. I am a woman and have worked in the automotive advertising field for years. I have heard horrifying sales stories, so could imagine my reluctance. After a pressured & dishonest 3 hour visit to another Kia dealer on Route 22 (which will remain nameless), I asked my male friend to come with me to continue my quest. My first impression of Global was the relaxed atmosphere. No one tried to snag us as we walked in the door. A few reps said "Hello", smiled & stood back. We went to the reception desk and a lovely lady found us a salesperson to let me test drive a few cars. Harold Brown appeared in front of us and I instantly liked him. Very nice man & a gentleman. Poor Harold let me test drive FIVE different cars until the dealership was about to close. He is very knowledgeable in the makes & models too...another plus! He never asked me to sign anything. He wouldn't even discuss pricing until I felt comfortable with a car I liked. It's 9 pm and I'm exhausted. I tell Harold that we would like to come back the next day. I'm torn between the Hyundai Elantra and the Kia Forte. I emailed him from work and told him what models I liked. Harold set up a couple more cars for test driving the next evening. After testing out a few more we went to his desk & sealed the deal on the Forte. I drove home in my new Forte that night. After one last short visit to the financing department the next afternoon, I was done. On my way out, Harold took me to their service department to meet the staff & see the setup. Nice bunch of people. Beautiful modern lounge areas with Keureg coffee machines, wifi & comfortable seating. I just might go there for my oil changes! The entire process was quick & painless! Not once in the 2 and a half days I spent there, did I feel rushed or pressured. Harold Brown has the patience of a saint & the likeness of a caring parent. Go to Global. Ask for Harold. You will learn a lot, have a great experience, and maybe even get that car you've been dreaming of! More

Salesman Experience! Ty Alanos is fantastic salesman. He is extremely knowledgeable and understanding. He had patience with my decision making process, as it was over a c Ty Alanos is fantastic salesman. He is extremely knowledgeable and understanding. He had patience with my decision making process, as it was over a course of 2 weeks. The prices at Global Auto Mall are competitive with other local areas, but it was Ty and his superior customer service that made my final decision a piece of cake! Every salesman could learn from Ty! More

Great Experience at Global Automall - Hyundai I had an exceptional experience at Global Automall Hyundai. The salesman, Terrence Devlin, was no pressure and honest. I dreaded the buying process be I had an exceptional experience at Global Automall Hyundai. The salesman, Terrence Devlin, was no pressure and honest. I dreaded the buying process because of the games often played but Terrence didn't play the games. He made everything easy and he didn't waste my time. Everyone I met at Hyundai was helpful and friendly. It was a pleasure doing business with Global Automall - Hyundai. Thank you! More

purchase of new car WE HAD THE PLEASURE OF WORKING WITH VINNIE MOYA ON A RECENT PURCHASE OF A KIA SORRENTO. MY JOB HAS BEEN A NURSE AND OFFICE MANAGER OF TWO VERY BUSY PE WE HAD THE PLEASURE OF WORKING WITH VINNIE MOYA ON A RECENT PURCHASE OF A KIA SORRENTO. MY JOB HAS BEEN A NURSE AND OFFICE MANAGER OF TWO VERY BUSY PEDIATRIC NEUROSURGICAL OFFICES. I OBVIOUSLY DEAL WITH STAFF, PATIENTS, HOSPITAL EMPLOYEES, REPS, PHYSICIANS AND MANY INDIVIDUALS ON A DAILY BASIS. I TOTALLY APPRECIATED THE PROFESSIONALISM WE WERE GRANTED WITH VINNIE. THE PROCESS WAS EFFICIENT AND PAINLESS. THANK YOU. More

Professional and down right nice guys This is the second Hyundai I have purchased with Global Automall. My daughter, my girlfriend and her son have all purchased a Hyundai upon my recommen This is the second Hyundai I have purchased with Global Automall. My daughter, my girlfriend and her son have all purchased a Hyundai upon my recommendation from Global. We have all been treated professionally and fairly. I have and will continue to recommend this dealership to others. More