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Global Auto Mall
North Plainfield, NJ
1,451 Reviews
At Global Auto Mall we feature an extensive inventory of Hyundai, Kia, Jeep, Genesis plus a large inventory of Certified and Pre-Owned vehicles. We work hard to get you the vehicle you've always wanted at a price that's affordable for you.
Our Service Department strives for 100% customer satisfaction. Our factory-trained and certified technicians are equally adept at performing oil changes to major repairs. We believe our service technicians are second to none.
SALES hours are:
Monday through Friday: 9am - 8 pm
Saturday: 9am - 8pm
Sunday: Closed
SERVICE hours are:
Monday through Friday: 7am - 6 pm
Saturday: 7am - 5pm
Sunday: Closed
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,451 reviews
October 10, 2024
Our salesperson, Yurii, was new to the dealership and very enthusiastic to highlight the benefits of our 2021 vehicle. He went out of his way to learn the features of the used car, despite it being a dif very enthusiastic to highlight the benefits of our 2021 vehicle. He went out of his way to learn the features of the used car, despite it being a different manufacturer than what they typically sell. We were a bit confused as to why an additional $3k was added to the posted price to cover “getting it ready for sale”, but happy to work with Yurii. More
by Kevin C.
Employees Worked With
Yurii
September 10, 2024
The sales process for the purchase of a 2024 Hyundai Sonata Hybrid Limited was a pleasure! Marleny was very helpful as well as knowledgeable. CJ was also very easy to deal with. Bruno in finance was Sonata Hybrid Limited was a pleasure! Marleny was very helpful as well as knowledgeable. CJ was also very easy to deal with. Bruno in finance was very thorough. Now if I can only figure out how to use the vast array of technological features, I will be as good as gold! More
by RUTGERSBOB75
Employees Worked With
Marleny Reyes
June 30, 2024
Sales people try to add a market adjustment fee for $3,000 then the finance personal added this Protection Coverage to the agreement without discussing it with us. No business card given by the salesp $3,000 then the finance personal added this Protection Coverage to the agreement without discussing it with us. No business card given by the salesperson or finance department, More
by They are Crooks
Employees Worked With
Finance
May 13, 2024
Today I brought my Jeep Compass in for a Transmission Control Module Software Update. My Service Advisor was Katrina Green. She went the extra mile to ensure my vehicle was serviced and available to me i Control Module Software Update. My Service Advisor was Katrina Green. She went the extra mile to ensure my vehicle was serviced and available to me in a timely manner. I found her both courteous and professional. This is my first experience bringing my car into this service department. Katrina made it a pleasant experience. More
by rodneybrown919
Employees Worked With
Katrina Green
May 11, 2024
This review is regarding Byron Marino. Byron assisted me on 4/22/24 with my lease return and was able to assist me in getting a new lease on a 2024 Kona. Byron was so nice and most import Byron assisted me on 4/22/24 with my lease return and was able to assist me in getting a new lease on a 2024 Kona. Byron was so nice and most importantly professional and was able to answer and assist with all my questions. He called me as a follow-up and again inquired as to any questions I may have had regarding my new Kona. I was very satisfied with his assistance and follow up. I rate him five stars all around. I would recommend him with any future car recommendations at GLOBAL... I always service my car at global and look forward to continued assistance with them. GO BYRON!!! More
by potomac253
Employees Worked With
May 03, 2024
In 25 years of buying over a dozen cars, my experience at global Kia was the worst I have ever had by a wide margin. The sales staff is dishonest and will not give you a quote on the car that you want to buy global Kia was the worst I have ever had by a wide margin. The sales staff is dishonest and will not give you a quote on the car that you want to buy despite being repeatedly asked for it. They will instead harass you on some sort of budget or payment plan. I cannot overstate how important it is to stay away from these people. More
by Frustrated Shopper
Employees Worked With
Not listed
April 04, 2024
Worst place ever. Needed a tire at 12 on wed, not ready 10 next morning Needed a tire at 12 on wed, not ready 10 next morning More
by nuttzebra3
March 25, 2024
It was a great experience! Byron helped me get exactly what I wanted and it was the easiest process ever !!! He was a pleasure to work with. Byron helped me get exactly what I wanted and it was the easiest process ever !!! He was a pleasure to work with. More
by Kat4142
Employees Worked With
January 22, 2024
My wife, her daughter and myself have both leased and then bought 4 vehicles through Chris Santos @ Global for the past 10 years and we will NOT go anywhere else! Chris and the rest of the staff are very then bought 4 vehicles through Chris Santos @ Global for the past 10 years and we will NOT go anywhere else! Chris and the rest of the staff are very professional and very helpful to get you the best deal possible! We live in PA over an hour away and it's a no BRAINER for us! The level of integrity and customer service there is unprecedented! Despite MY credit being NOT so good, they still got ME a GREAT deal! More
by billmaceachern
Employees Worked With
