Global Auto Mall
North Plainfield, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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The Start of a New Relationship, It has recently come to my attention, after my previous post, that the upper management at Global Auto mall, was not aware my situation. Mr Ed Rubin, called me promptly to my attention, after my previous post, that the upper management at Global Auto mall, was not aware my situation. Mr Ed Rubin, called me promptly to start the process of resolving the open issues. He immediately opened communication with the Parts/Used Cars Department, and forward momentum began. He was true to his word. In the rush to explain my position, a very dear and honest man was caught in the fray. Bruno a very professional finance manager, who eagerly took up my cause, should be praised for going above and beyond and trying to halt any unfortunate fallout. The ship has been righted. The lesson here. Get all things in writing. If you have issues, document them and present them in a humble even tone. A life raft was given to me by Mr. Ed Rubino, and all his team is rowing. More
I absolutely hate car shopping, but this experience was easy!! Mina (typically works at Kia) went out of his way when I decided I wanted a Jeep. He worked with Mohammad to make a deal that met my needs in easy!! Mina (typically works at Kia) went out of his way when I decided I wanted a Jeep. He worked with Mohammad to make a deal that met my needs in a fast and professional manner. My car was ready with keys in hand within 2.5 hours of making the deal! More
Our salesperson, Yurii, was new to the dealership and very enthusiastic to highlight the benefits of our 2021 vehicle. He went out of his way to learn the features of the used car, despite it being a dif very enthusiastic to highlight the benefits of our 2021 vehicle. He went out of his way to learn the features of the used car, despite it being a different manufacturer than what they typically sell. We were a bit confused as to why an additional $3k was added to the posted price to cover “getting it ready for sale”, but happy to work with Yurii. More
The sales process for the purchase of a 2024 Hyundai Sonata Hybrid Limited was a pleasure! Marleny was very helpful as well as knowledgeable. CJ was also very easy to deal with. Bruno in finance was Sonata Hybrid Limited was a pleasure! Marleny was very helpful as well as knowledgeable. CJ was also very easy to deal with. Bruno in finance was very thorough. Now if I can only figure out how to use the vast array of technological features, I will be as good as gold! More
Sales people try to add a market adjustment fee for $3,000 then the finance personal added this Protection Coverage to the agreement without discussing it with us. No business card given by the salesp $3,000 then the finance personal added this Protection Coverage to the agreement without discussing it with us. No business card given by the salesperson or finance department, More
Today I brought my Jeep Compass in for a Transmission Control Module Software Update. My Service Advisor was Katrina Green. She went the extra mile to ensure my vehicle was serviced and available to me i Control Module Software Update. My Service Advisor was Katrina Green. She went the extra mile to ensure my vehicle was serviced and available to me in a timely manner. I found her both courteous and professional. This is my first experience bringing my car into this service department. Katrina made it a pleasant experience. More
This review is regarding Byron Marino. Byron assisted me on 4/22/24 with my lease return and was able to assist me in getting a new lease on a 2024 Kona. Byron was so nice and most import Byron assisted me on 4/22/24 with my lease return and was able to assist me in getting a new lease on a 2024 Kona. Byron was so nice and most importantly professional and was able to answer and assist with all my questions. He called me as a follow-up and again inquired as to any questions I may have had regarding my new Kona. I was very satisfied with his assistance and follow up. I rate him five stars all around. I would recommend him with any future car recommendations at GLOBAL... I always service my car at global and look forward to continued assistance with them. GO BYRON!!! More
In 25 years of buying over a dozen cars, my experience at global Kia was the worst I have ever had by a wide margin. The sales staff is dishonest and will not give you a quote on the car that you want to buy global Kia was the worst I have ever had by a wide margin. The sales staff is dishonest and will not give you a quote on the car that you want to buy despite being repeatedly asked for it. They will instead harass you on some sort of budget or payment plan. I cannot overstate how important it is to stay away from these people. More
Worst place ever. Needed a tire at 12 on wed, not ready 10 next morning Needed a tire at 12 on wed, not ready 10 next morning More