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Global Auto Mall

North Plainfield, NJ

4.1
1,453 Reviews
At Global Auto Mall we feature an extensive inventory of Hyundai, Kia, Jeep, Genesis plus a large inventory of Certified and Pre-Owned vehicles. We work hard to get you the vehicle you've always wanted at a price that's affordable for you. Our Service Department strives for 100% customer satisfaction. Our factory-trained and certified technicians are equally adept at performing oil changes to major repairs. We believe our service technicians are second to none. SALES hours are: Monday through Friday: 9am - 8 pm Saturday: 9am - 8pm Sunday: Closed SERVICE hours are: Monday through Friday: 7am - 6 pm Saturday: 7am - 5pm Sunday: Closed
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1099 U.S. 22

North Plainfield, NJ

07060

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Showing 1,453 reviews

December 13, 2024

The Start of a New Relationship, It has recently come to my attention, after my previous post, that the upper management at Global Auto mall, was not aware my situation. Mr Ed Rubin, called me promptly to More

by frank.bua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno (5) Star
December 13, 2024

I absolutely hate car shopping, but this experience was easy!! Mina (typically works at Kia) went out of his way when I decided I wanted a Jeep. He worked with Mohammad to make a deal that met my needs in More

by abbyprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Ibrahim
October 10, 2024

Our salesperson, Yurii, was new to the dealership and very enthusiastic to highlight the benefits of our 2021 vehicle. He went out of his way to learn the features of the used car, despite it being a dif More

by Kevin C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yurii
Oct 30, 2024 -

Global Auto Mall responded

Thank you for sharing your five-star experience! We’re thrilled to hear that our team was so helpful with your recent purchase. We look forward to seeing you again!

September 10, 2024

The sales process for the purchase of a 2024 Hyundai Sonata Hybrid Limited was a pleasure! Marleny was very helpful as well as knowledgeable. CJ was also very easy to deal with. Bruno in finance was More

by RUTGERSBOB75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marleny Reyes
Oct 30, 2024 -

Global Auto Mall responded

Thank you for sharing your five-star experience! We’re thrilled to hear that our team was so helpful with your recent purchase. We look forward to seeing you again!

August 13, 2024

the worse dealer ever do not buy a car here they gave me the car with 2 dents 2 months later i am trying to fix it no paint More

by jcgmz23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
yusef
June 30, 2024

Sales people try to add a market adjustment fee for $3,000 then the finance personal added this Protection Coverage to the agreement without discussing it with us. No business card given by the salesp More

by They are Crooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
May 13, 2024

Today I brought my Jeep Compass in for a Transmission Control Module Software Update. My Service Advisor was Katrina Green. She went the extra mile to ensure my vehicle was serviced and available to me i More

by rodneybrown919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Green
May 11, 2024

This review is regarding Byron Marino. Byron assisted me on 4/22/24 with my lease return and was able to assist me in getting a new lease on a 2024 Kona. Byron was so nice and most import More

by potomac253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

In 25 years of buying over a dozen cars, my experience at global Kia was the worst I have ever had by a wide margin. The sales staff is dishonest and will not give you a quote on the car that you want to buy More

by Frustrated Shopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
April 04, 2024

Worst place ever. Needed a tire at 12 on wed, not ready 10 next morning More

by nuttzebra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando DaSilva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service person who answered phone
Apr 05, 2024 -

Global Auto Mall responded

I'm sorry to read about your experience. We aim for efficient and transparent service so it's disappointing to hear that this isn't the impression you've received. Your feedback is appreciated and will be taken into consideration as we work to continually improve our services.

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