Glenwood Springs Volkswagen

Love my car!! I had Richard as my salesman and he is hands down the BEST!!!! He was awesome to work with. I got an amazing deal on my car. He went above and beyond I had Richard as my salesman and he is hands down the BEST!!!! He was awesome to work with. I got an amazing deal on my car. He went above and beyond the call of duty to help me. I had some questions, and called him after hours (off his business card )and he was very much beyond helpful. The engine on my old car died and I was forced to purchase a new car. Scared of car dealers, I was skeptical at first. Richard made the whole thing so easy and comfortable and they towed my old beater car in as well. I hope he is there when I need my next car(Audi)-lol. He has restored my faith in car dealers for sure!!! Thank you Richard!!! You are the best!!!! I love my car!!!! More

Helpful people in an intimidating environment. I dealt with Richard. He was calm and not pushy, which made me feel comfortable with him immediately. I went in later in the day, just planning to t I dealt with Richard. He was calm and not pushy, which made me feel comfortable with him immediately. I went in later in the day, just planning to test drive and left with my first new (used ) car in 12 years. Purchasing a non-certified used car requires knowledge and planning on the consumer side of things, just to make you get the value you deserve. Ultimately, I got a great car, but it took some digging to make sure. Mike the manager was reassuring that if I had any problems after my purchase, he was there to help. After about a week off the lot, I was elated with my purchase. Bridget helped to get me the deal I was comfortable with in the financing department. More

Excellent People, Amazing Service and a Great Used Car I've purchases many vehicles and I've always hated the experience. The sales people, Jill in particular were really enjoyable to work with. The vehi I've purchases many vehicles and I've always hated the experience. The sales people, Jill in particular were really enjoyable to work with. The vehicle was for my son and he couldn't be happier with it. Mike repeatedly made sure my son was good with the monthly payment amount and was more than willing to fiddle with the numbers to alter it until we were all sure he could afford the payments. Finally, the financial person, Bridgett got us through the paper work in record time and was also not pushy. This is a combined Audi/VW dealership and if I ever purchase a car (I prefer a pickup), I'm buying from here. More

Great people December 23, 2015 I had to buy a car. I found this dealership with my sons help. Richard is an excellent salesman. He helped be get the car I neede December 23, 2015 I had to buy a car. I found this dealership with my sons help. Richard is an excellent salesman. He helped be get the car I needed with a payment I could afford. he worked extra to make it happen with the bank. Thank you to Richard and Michael for the excellent service. More

Awesome Experience I went in looking to buy a vehicle and Alex (an Audi salesman) was there to help even though he could have made me wait for a VW salesperson. He was I went in looking to buy a vehicle and Alex (an Audi salesman) was there to help even though he could have made me wait for a VW salesperson. He was very professional before, during, and after the sale and still remains in contact making sure there is nothing else I need. Ronny and Bridget also worked very hard getting all the paperwork together for the loan and assuring I had the best possible rates I could. If you're looking to purchase I would definitely recommend this location! More

"Exceptional Experience" When I finally decided on which vehicles I wanted to test drive, I was recommended to Glenwood VW by a friend who had purchased a Passat from them. Af When I finally decided on which vehicles I wanted to test drive, I was recommended to Glenwood VW by a friend who had purchased a Passat from them. After sending them an email I was connected with Richard who promptly emailed me back and began the process. Richard was extremely professional and went above and beyond to make sure that I was getting what I needed. After setting up an appointment with Richard, he spent the day with me test driving multiple vehicles and answering my questions. Richard was knowledgeable about the vehicles and provided honest answers to several of my concerns. As a dealer, he displayed a genuine helpfulness to get me into the right vehicle rather than whatever gave him a good sale. As I was transitioned from Richard to the finance department, I met with Bridgette who also provided me with exceptional customer service. She was understanding and willing to work with me on the numbers, and ended up getting me the best deal possible. Working with these two individuals ensured that I will recommend this dealership to my friends and family as well as continue to use them as my dealer/service department. Next time you are in the market for a new or used vehicle, look no further than Richard at Glenwood Springs VW/Audi. You will not be let down! More

Great service This was the best experience I have had in this valley. Richard was kind, did not push us to buy and was very helpful. We stopped in to look at a use This was the best experience I have had in this valley. Richard was kind, did not push us to buy and was very helpful. We stopped in to look at a used audi and after talking and a few test drives we walked away with a 2016 vw for the same price as the used car we were looking at with cheaper payments. More

Above and Beyond From the moment we stepped inside the dealership, we knew we were in the right place. We knew we wanted a Touareg TDI, but wanted to know more about t From the moment we stepped inside the dealership, we knew we were in the right place. We knew we wanted a Touareg TDI, but wanted to know more about this high tech vehicle and of course, drive it. Everyone was helpful and amazingly worked together to make sure we understood the vehicle before committing to it. For us, zero pressure and lots of attention clinched the deal. Our adorable saleslady Cheryl Kisow, even came in on her day off, Sunday afternoon, happy and excited to show us how to use the car's features! More