Glenn Auto Mall Pre-Owned

I had seen the car I purchased on Auto Trader and contacted Scott to ask for additional information. He was very informative and provided me with all the answers I needed. When we drove out to test d contacted Scott to ask for additional information. He was very informative and provided me with all the answers I needed. When we drove out to test drive the car, he was super friendly and accommodating and knowledgeable about all the features of the car. He was willing to work within my budget to make sure I got that car and that I was able to walk away with the car that day. Even after the purchase he has answered some questions I have had about the car and responded to my emails promptly. I would definitely recommend working with Scott! More

I have searched high and low for a particular vehicle and I finally found it at Glenn Auto Mall. While searching for this vehicle, my husband and I were getting extremely frustrated with other dealerships.. I finally found it at Glenn Auto Mall. While searching for this vehicle, my husband and I were getting extremely frustrated with other dealerships... The other dealerships were exremely pushy, they would try to push me into a different vehicle than the one that I was interested in. And just as we were about to give up, I found The Glenn Auto Mall website... I found the "perfect" vehicle and it was very well within our price range. I called about the vehicle since we live roughly 100 miles away and I spoke with Elena. She was very knowledgeable, polite, very understanding to our needs, and she was very accessible. Once we arrived, she had the vehicle ready for us to test drive. She was very eager to answer any/all of our questions. With Elena we never once felt like we were pressured. Oliva was extremely helpful in financing, she explained all of our options and helped us decide what was best for us. We definitely had a wonderful experience and would highly recommend this dealership!!! Thank you guys for the wonderful experience!!! More

Scott Keyland was very accessible, friendly and was willing to do everything he could to help. Considering that the sale was on New Years evening, I was surprised at how willing he was to spend a lot o willing to do everything he could to help. Considering that the sale was on New Years evening, I was surprised at how willing he was to spend a lot of extra time with me to explore so many different options. Not once since I contacted him did I ever feel "pressured" or "pushed" like is common with some dealerships. Scott made himself available for questions or concerns by about every form of communication, email, personal cell, business phone, text. There was no shortage of ways to contact him and if I did a reply from a text or email followed promptly. Leonard Spencer was also very helpful in their financing department. Considering that the Honda model I was interested was between $1500-$4000 higher everywhere else within a 100 mile radius, the service I received by both Scott Keyland and Leonard Spencer, the 70+ mile drive to Glenn was well worth it. I would definitely recommend giving these guys the chance to earn your business if you're in the market for a new vehicle. More

I had a very good experience buying a used Nissan Altima for my son. Dan was very easy to deal with and the whole experience was good from start to finish. There was a minor hiccup in financing but Dan an for my son. Dan was very easy to deal with and the whole experience was good from start to finish. There was a minor hiccup in financing but Dan and the General Mgr were quick to remedy the situation to my satisfaction. I won't hesitate to buy another car from them. This is my 3rd vehicle from this dealership. More

BEST CAR BUYING EXPERIENCE EVER! I have bought several cars in my short time 21 years of driving.and this was my 11th purchase. (Yes I change my mind a lot) and by far this was the best experience I have cars in my short time 21 years of driving.and this was my 11th purchase. (Yes I change my mind a lot) and by far this was the best experience I have ever had. Being a female I usually get the run around, but not here. Paul was fast in helping me narrow down what I was looking for since It was the first car I was buying for my daughter. He was pleasant not pushy, he was quick in negotiating, and very reasonable. Frank was very helpful in financing, he was able to explain all my options but was not pushy in any way. We went back a few days later for the promised services since we bought it on the weekend, and not only did the service department to a amazing job on the detailing, but they also noticed a couple potential issues and fixed them at no charge to us. We were really sold on this dealership at this point, but a week later we had an issue with the car, (Something they could not have forecasted) and without hesitation they towed in back in to the shop and fixed that too. We will never shop anywhere but here again. ABSOLUTELY AMAZING CUSTOMER SERVICE. More

Just a overall great experience from the second I walked in the door. I never felt pressured, the staff was courteous, and polite. Usually car dealerships you avoid because of the pushy and confronting natu in the door. I never felt pressured, the staff was courteous, and polite. Usually car dealerships you avoid because of the pushy and confronting nature. Not this dealership! Just a awesome experience all the way to the end and I will be back in the future and would highly recommend to anyone! More

My experience with this dealership was wonderful. All the associates were wonderful but I want to give special thanks to Darryl Bond and Charles Bush. They were professional and answered every question the associates were wonderful but I want to give special thanks to Darryl Bond and Charles Bush. They were professional and answered every question I had. They really worked with me on my trade in and I got to purchase the vehicle I wanted. Thank you again. More

My experience at Glenn was great! Everyone was very professional and respectful, especially Elena. She made sure I felt comfortable during the time I was at the dealership. I never felt pressured at professional and respectful, especially Elena. She made sure I felt comfortable during the time I was at the dealership. I never felt pressured at all at any step of the process, which was as short as anyone could ask for when purchasing a vehicle. I would definitely recommend Elena and Glenn Buick to anyone thinking about buying a new, used or leased vehicle. More

The employees at Glenn are professional and friendly and I loved the "no pressure" experience. I was able to take my time and look at a lot of vehicles to compare what was right for me. Thank you, Scott K I loved the "no pressure" experience. I was able to take my time and look at a lot of vehicles to compare what was right for me. Thank you, Scott Keyland, and your whole Glenn team for helping me. Glenn is by far the best dealership in Lexington. More

I recently purchased a pre-owned vehicle from the Glenn automall. I worked with Scott Keyland, and my experience was great. I traveled 85 miles to purchase this car, & Scott made the process very easy. automall. I worked with Scott Keyland, and my experience was great. I traveled 85 miles to purchase this car, & Scott made the process very easy. Scott was extremely knowledgeable about the vehicle, was very quick to respond to questions and requests, and overall made the process just as easy as if I lived nearby. Big Thanks to Scott! I would highly recommend working with him on your next automotive purchase! More