Glenn Auto Mall Pre-Owned

Traded BMW for Infiniti... Technology is not as advanced on Infiniti so I am having a real challenge trying to make the adjustment. If you're a techy like me ask questions because there are things the Infi on Infiniti so I am having a real challenge trying to make the adjustment. If you're a techy like me ask questions because there are things the Infiniti doesn't do in comparison to a BMW, however, Charles Bush was very genuine in addressing my concerns and I can say he truly made every attempt possible to ensure that I was a satisfied customer who would return. We typically trade every 1-2 years and his effort(s) really mattered... Integrity means everything especially when making a major purchase. I would definitely recommend this dealership to others. More

Well, to start with we had our Van totaled last week and needed a new used vehicle, Elena came to our rescue and found a 2000 Chevrolet Silverado which fit both our needs and pocket book, great person to de needed a new used vehicle, Elena came to our rescue and found a 2000 Chevrolet Silverado which fit both our needs and pocket book, great person to deal with very understanding, we will definitely return for our next purchase, highly recommend this dealership and especially this employee for all your needs. More

I had got in contact with Scott regarding an Infiniti that they had listed for sale on Cars.com and on their website. Scott and I had taken the car out for a test drive and had a nice conversation regard that they had listed for sale on Cars.com and on their website. Scott and I had taken the car out for a test drive and had a nice conversation regarding things I was wanting to do to personalize the car and a few other things. Once we got back to the dealership we sat down to talk numbers and I told him that the car was listed too high for it being the outgoing model and because of the fact that the replacement model will be coming to dealerships in the coming months. He said fair enough and asked what I was looking for pricewise. I told him that the car was listed about $6,000 over Kelly Blue Book value. He told me that they use NADA to xxxxx the value of their cars and not KBB, and that they do not mark their cars up thousands of dollars. Even though the original price online versus what the "discounted" price was about an $8,000 difference. I told him to go ahead and work up some numbers and if we can get the monthly payment in the ballpark then we could do business. I had other errands to do so I told him to give me a call when they have the figures drawn up. After three days of being given the runaround I told him to go ahead and cancel the deal because I was tired of waiting and it was a waste of my time. His only response was "ok". He never once apologized for the time wasted and for being inconvenienced. I will do buisness with this dealership again because they have treated me very well with my previous purchase from them, but I will be doing business with another salesman. More

I really appreciate the buying experience I had at your dealership. Ciprian was very helpful, and friendly . I would defiantly do business with this dealership againg in the future ! I am a 2nd time return dealership. Ciprian was very helpful, and friendly . I would defiantly do business with this dealership againg in the future ! I am a 2nd time returning customer. More

I bought a Pathfinder from Jason a couple of years ago, and of course everything went great. In the last week or so we've been trying to find the right Nissan Frontier for me, which had to be manual shift and of course everything went great. In the last week or so we've been trying to find the right Nissan Frontier for me, which had to be manual shift so I could pull it behind my R V. He located one, we struck a deal, I wrote the check, and all was good. I left the dealership happy, but before I got to my office, he called my cell to let me know there was a mistake. The truck was an automatic. He was very apologetic. I told him to keep looking, but all he could find was one in Virginia 8 hours away, and that dealer refused to trade it. I called Jason and he said the dealer wouldn't work with him, so it was a no go. I told him thanks for trying. So he did not get the sale. But even though it didn't work out, Jason kept a good and professional attitude, apologized and offered to look at something else for me if I needed. The point is, you find out how good a guy is when things don't work out, not when things do work out. For their effort, I will go back to Glenn when I'm looking for another vehicle, and ask for Jason OBradovich. Geno Winchester, KY More

We have purchased vehicles from Scott Keyland and Glenn Auto Mall in the past and have been extremely satisfied with our car buying experience. We were treated with utmost respect and courtesy and would hi Auto Mall in the past and have been extremely satisfied with our car buying experience. We were treated with utmost respect and courtesy and would highly recommend Glenn Auto Mall for any future auto purchases. More

Scott was very pleasant to work with, he was so helpful. He made buying a car an enjoyable experience. Everyone was very friendly and I look forward to working with Scott again in the future and returning t He made buying a car an enjoyable experience. Everyone was very friendly and I look forward to working with Scott again in the future and returning to Glenn Auto Mall! Thanks again Scott! More

Great staff, very easy to work with. Everyone very personable. Love Scott--reminds us a lot of our son. Gave us a great deal on a Santa Fe & we love it!! personable. Love Scott--reminds us a lot of our son. Gave us a great deal on a Santa Fe & we love it!! More

Another horrible car lot experience. After dealing through shady numbers all day, I still don't have a vehicle. Long story short, this dealership used me and another customer against each other to dr through shady numbers all day, I still don't have a vehicle. Long story short, this dealership used me and another customer against each other to drive up the price on a 2001 used car. I decided that I would pay MORE than retail for the vehicle because it was really in good shape and had low miles. They even drove the car to my work so I could test drive it. I looked this car over on two different days. After work the day I drove it and solidified the deal I went there with the check in hand. There was a new set of scratches on the right side of the truck. They stonewalled me on it, called me a liar. And wouldn't cut me any slack on the fact that I was STILL willing to buy. I walked. But I swallowed my pride, went back in there after about 10 minutes and offered to continue with the deal. Well they decided that it would be better to sell it to the other customer that lives in MISSISSIPPI. Just goes to show that they don't care about their customers. They certainly don't care if you're from the area. Trevor, the salesman I dealt with was very friendly, it was his manager that was such a disappointment. He must have a miserable outlook on life. More

By far the best experience at a dealership we have had to date. Scott Keyland was very knowledgeable about the vehicle we chose. He made sure we were fully aware of all the features it had to offer, he even date. Scott Keyland was very knowledgeable about the vehicle we chose. He made sure we were fully aware of all the features it had to offer, he even set up our phones to work through it which I thought was a nice touch. Charles spoke with us and he was very nice and gave us a good deal. Both Scott and Charles are very easy to deal with but most importantly professional. We will keep them in mind down the road. Glenn offers a great atmosphere to purchase a vehicle. More