Glendale Dodge Chrysler Jeep Ram

Carlos Mejia is the sales rep that assisted me. I submitted a request for info online one evening. He called me the next morning and gave me great info. I had a car to trade in so he directed me to I submitted a request for info online one evening. He called me the next morning and gave me great info. I had a car to trade in so he directed me to KBB to get a quote that they would be able to base their initial offer on. He was communicating with me throughout the day via text as I had additional questions. The following day I went into the dealership with my family. They staff was all very welcoming and accommodating. Carlos even pulled out a carfax coloring book for my daughter to keep her occupied during the process. Carlos showed us different trim levels of the Grand Cherokee L that we were interested in. He was very knowledgeable about the vehicle and all of the features. He worked with us to get us to a comfortable price range. I really appreciated that we just worked with Carlos during this process. A lot of times you work with a sales rep and then a manager comes out and gets a bit pushy and aggressive. Not here though, Carlos went back and forth with his manager on his own and came back out to us. It made this a much more pleasant experience than I’ve had with other dealerships. The finance lady that worked through the paperwork with us was also very knowledgeable and answered all our questions. I was very happy with this dealership and all of my interactions with the staff here. More

Poor communication. The don’t stick to their word. Feels very salesman scam. Begged us for good reviews and bribed us saying they would fill out tank with gas if we d The don’t stick to their word. Feels very salesman scam. Begged us for good reviews and bribed us saying they would fill out tank with gas if we did. Will keep you there forever. Took a month to get our car serviced. Had a really bad experience multiple times. We wanted to even return our car bc of it. Of course they said that’s not possible. More

This Dealership is not only a store or car seller but you feel like a family there. This Family owned business really show defection on clients and they give you a great deals. 3 of my best friends bought ca feel like a family there. This Family owned business really show defection on clients and they give you a great deals. 3 of my best friends bought cars there. We are All very happy ❣️thank you . More

They left my jeep out in the rain and returned it to me with a pool of water in the back and smelling like mildew with a pool of water in the back and smelling like mildew More

Experience was flawless, on point and the work was the best of quality overall. Will be coming back for more work in the future. best of quality overall. Will be coming back for more work in the future. More

Great service and fast, Ruben was my sales person and I felt very well taking care, thanks for helping me on my adquisición felt very well taking care, thanks for helping me on my adquisición More

Great service. Worked with Jackson, Alex, and Bryan to get my jeep wrangler. This is the second jeep I have bought from them. Worked with Jackson, Alex, and Bryan to get my jeep wrangler. This is the second jeep I have bought from them. More

Today is 4-11-2023 and I have been getting the run around from the Service department since Day 1. I have attached Contacts between the Very Disrespectful Service Advisor and me, concerning my request in wri from the Service department since Day 1. I have attached Contacts between the Very Disrespectful Service Advisor and me, concerning my request in writing, and show the issue found. I was highly overcharged and yelled at and disrespected by both Hilbert and Paul. The Dealership is currently trying to force me to Pay the INFLATED $720 DIAGNOSTIC FEE FOR A 2017 JEEP WRANGLER......... ARE YOU SERIOUS??????????? THE RACIST DISRESPECT TO BLACK PEOPLE AND OVERCHARGING HAS TO STOP, SOMEONE NEEDS TO STAND UP TO PUT A STOP TO THIS!!!!!! More

We had a great experience, everyone here was so friendly and patient. We came just to see what Jeeps were available with no intention to buy, and left with a new Jeep. They answered all our questions and we and patient. We came just to see what Jeeps were available with no intention to buy, and left with a new Jeep. They answered all our questions and we took two long test drives to be comfortable with our purchase. We would shop here again. More

Great experience, my car battery gave out and the car was turned around in less than 24 hours with a new battery, oil change and tire rotation! I will be returning for my next service. Paul and Javier were g turned around in less than 24 hours with a new battery, oil change and tire rotation! I will be returning for my next service. Paul and Javier were great! More