Glendale Dodge Chrysler Jeep Ram

Thank you for getting my truck in and repairing it. The service person was nice and truck is fixed. However, my only complaint is that you charged me way too much. The truck was brought in for a warr The service person was nice and truck is fixed. However, my only complaint is that you charged me way too much. The truck was brought in for a warranty service. I ended up being charged exponentially more than a. the warranty coverage b. the retail price of the part and c. the pricing guide rates. I understand if you come in higher than the warranty price but your fee was just way too high for what was done. More

Marvin and Hilbert always take care of me! My 2008 Dodge Charger is running better than ever! My 2008 Dodge Charger is running better than ever! More

I was disappointed with my experience at the dealership. My car was returned to me dirty and had not been washed as expected. I believe that after servicing a customer’s vehicle, the dealership should take My car was returned to me dirty and had not been washed as expected. I believe that after servicing a customer’s vehicle, the dealership should take the time to make sure it is clean and presentable. Unfortunately, this was disappointing customer service, and I hope they improve this for future customers. More

Brought car here for recall service. Timeline changed multiple times with barely any information. Communication was very slow so it was stressful not knowing when/if I had to extend my r Timeline changed multiple times with barely any information. Communication was very slow so it was stressful not knowing when/if I had to extend my rental car. Call backs would take over a day or become a short text message with no actual info. Also no car wash after having my car for a week. More

Very good and quick customer service. Easy to take your car in and no waiting time. Easy to take your car in and no waiting time. More

Service rep made everything easy and service was fast. Very happy with the fast turnaround. Very happy with the fast turnaround. More

I've been taking my Promaster Van to Glendale Dodge for the last few years for service and have been happy with the staff and service received. I've worked with a few of the Service Advisors and they have the last few years for service and have been happy with the staff and service received. I've worked with a few of the Service Advisors and they have all been great. More

They are on top of everything response on time and etc. good service and and good service and and More

As always Paul Bautista and his service team showed me once again that they care about my concerns about my vehicles are are will to do their best to resolve them. This visit was for my Jeep Grand Cheroke once again that they care about my concerns about my vehicles are are will to do their best to resolve them. This visit was for my Jeep Grand Cherokee not my usual visit for my Ram 1500 RHO. Both vehicles are 2025 models, but this service department treats my vehicles like as if I just got them yesterday. I recommend this service depart 100%. More

My experience with Herbert as my service advisor was disappointing. There was very little customer service, and I didn’t feel like my loyalty as a customer mattered. I expect better communication and a disappointing. There was very little customer service, and I didn’t feel like my loyalty as a customer mattered. I expect better communication and a genuine effort to take care of customers, especially when bringing my vehicle in for service. Unfortunately, this experience left me questioning whether I would return. If I had a better alternative, I would likely take my vehicle to another dealership. More