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Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
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2,427 Reviews of Glendale Chrysler Jeep Dodge Ram
I own three Jeeps. This was blantant poor representaion of a potentially deadly situation with Upper Ball Joint separation of my passenger front tire. Entire Wheel wound up off the car, hub tire and all, f of a potentially deadly situation with Upper Ball Joint separation of my passenger front tire. Entire Wheel wound up off the car, hub tire and all, flat on the pavement and I had just had this checked at another Jeep Dealer (Lou Fusz) and they cleared it without incidence. NO RESPONSE FROM JEEP AND GLENDALE DID NOT GO TO JEEP WITH ANY DATA from the internet that I had pointed out to them showing this was a COMMON PROBLEM in Jeep Grand Cherokee and it should be investigated further by Jeep! Waterway will not even put Jeep Grand Cherokee older than 2011 into their car wash as a corporate wide statement of how this exact issue can be exacerbated by their movement of the car through the wash. My after thought is that I thankful this didn't have an effect on my life, but I am certain they would have responded to that issue. Watch your wheels on Jeep Grand Cherokee for Upper U Joint issues and don't expect Jeep to stand behind this at ALL. I am personally having this investigated further. I know this won't get on their site but it should before someone is killed by this issue. More
Jerry did a great job on our car deal! He made the deal happen by giving me the best price in the St. Louis area! Great car dealership! happen by giving me the best price in the St. Louis area! Great car dealership! More
All employees very helpful, and easy to talk too. I received great care and support. Rich and Nathan were both very helpful in my experience trying to make me feel comfortable buying my jeep. received great care and support. Rich and Nathan were both very helpful in my experience trying to make me feel comfortable buying my jeep. More
Steve was awesome. Very helpful and took us through each step of the buying process. Explained everything on the Jeep and did just a great job with us. He is truly a Jeep lover. Great to work with. Very hap step of the buying process. Explained everything on the Jeep and did just a great job with us. He is truly a Jeep lover. Great to work with. Very happy and satisfied with our purchase. Look forward to saying hi when we come in for the oil changes. Thanks again! Leigh and Shelly More
Steve was very knowledgeable about the product (jeep). He dealt with me in a very straight forward fashion. He was very organized with paperwork at closing. He dealt with me in a very straight forward fashion. He was very organized with paperwork at closing. More
Brandon Smith was a wonderful person to work with regarding the lease of a 2014 Jeep Cherokee. Brandon was very friendly without being pushy, and also communicated very well with me. He went out of h regarding the lease of a 2014 Jeep Cherokee. Brandon was very friendly without being pushy, and also communicated very well with me. He went out of his way to accommodate my tight schedule, as my previous lease was almost up and I needed a new car right away. Brandon showed me the entire 2014 Jeep Cherokee inventory so that I could select the exact vehicle that I wanted, and let me keep that vehicle on hold with a small deposit until it arrived. Brandon graciously offered me a rental car if my lease expired before the car arrived, and also offered a shuttle/ride during the turn-in process. At one point, when I was worried my Jeep wouldn't arrive before my old lease was up, I looked at another dealership in Illinois that had the car that I wanted already on its lot (whereas mine with Glendale was still being built). However, I ultimately decided to stick with Brandon because of the great service he provided. Furthermore, I REALLY appreciate how the monthly lease price he gave me incorporated all the fees, security deposit, etc. into it already, so that when it came time to pick up my new jeep, there were no surprises. (Actually, I was pleasantly surprised there were no other fees/$ down required). When my Jeep arrived, Brandon spent a lot of time explaining its features and operation, which I really appreciated. Brandon was also very personable and professional and had a great attitude. This is by the far the best experience I have had in obtaining a new car, and I will recommend Brandon to everyone that I know. More
We are so pleased with our new van and our experience. Everything we were looking for we found with Doug's help. Excellent customer service. Very informative and easy to get along with. Everything we were looking for we found with Doug's help. Excellent customer service. Very informative and easy to get along with. More
I was looking to help my daughter purchase her first vehicle. She was very specific in what she was looking for. It took us awhile to find it and Steve Hemenway continued to follow up and send us opti vehicle. She was very specific in what she was looking for. It took us awhile to find it and Steve Hemenway continued to follow up and send us options. We finally found it! She bought a Jeep. Steve made sure she knew how to operate everything including taking off the top before she drove away in it. He also went the extra mile to make sure she was completely happy with the experience. Thanks, Steve. Job well done! More
My recent trade experience was about as painless as imaginable. Thank you Cedric! I highly recommend checking out Glendale's inventory. You're guaranteed to be taken well care of. Go TIgers! Go Card imaginable. Thank you Cedric! I highly recommend checking out Glendale's inventory. You're guaranteed to be taken well care of. Go TIgers! Go Cards! More