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Glendale Chrysler Jeep Dodge Ram

St. Louis, MO

4.2
2,430 Reviews

10070 Manchester Rd.

St. Louis, MO

63122

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2,430 Reviews of Glendale Chrysler Jeep Dodge Ram

September 12, 2015

lied to We were lied to by salesman Zach Underwood. He said the deal was done at the agreed upon price. Then at the last minute he called and said we could ha More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac Underwood
Sep 12, 2015 -

Glendale Chrysler Jeep Dodge Ram responded

David is correct on some points. However, as always, there is another side to the story. Our bank that underwrites our leasing program is not licensed in Iowa. (your home state) We had no reason to believe they were not. Zac did not purposely lie. This was a mistake. Zac found out, when the manager found out. This mistake resulted in a $50 per month higher payment. We had to use a different lender. David we are very sorry. Glendale Chrysler Jeep Dodge Ram has serviced customers at this location for 40 years. Our customer base is very happy! We sell approximately 2800 cars per year. It is unfortunate you were a statistic. What I mean is, 2800 cars times 99% customer satisfaction equals 8 people per year that are mishandled. This mistake was not malicious. Again, we are sorry. Sincerely, MIke Hatfield Sales Manager

September 08, 2015

Excellent service We just got a new Grand Cherokee. Steve has introduced us in all options very professional. Service was excellent and fast. Coming from Germany this w More

by Scigliano70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hemenway
September 06, 2015

Positive Experience Working with Nathan and the staff at Glendale was likely the best experience we've had when purchasing a new vehicle. We were greeted and made to fee More

by KelsKevKel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Price
September 06, 2015

new jeep excellent buying experience and easy to work with. Would recommend Jerry to anyone and the dealership in general as well. will be servicing vehicles More

by dc guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Kasten
September 04, 2015

Professional, fast, friendly, accommodating, and honest. I did 90% of my dealings thru text or email. Nathan was with me every step of the way. He was helpful and I never once felt pressured. I don't know More

by Taekwondo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Price
September 04, 2015

New Jeep Steve went above and beyond to equip my Jeep with the towing packages that I needed to be able to tow and to be towed More

by JeepWrangler
Recommend Dealer
Yes
Employees Worked With
Steve Hemenway
September 02, 2015

Great experience Cedric and Blake were easy to work with. No sales pressure. Quick and easy. No hidden fees. Very professional dealership. I would highly recommend Gle More

by chris1476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Montgomery
September 01, 2015

Easy way to buy a car I don't think many people are excited to go through the car-buying process and I'm no different. I have taken my share of lumps from salespeople and More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry (business manager), Brad McGrew
August 30, 2015

Really enjoyed buying a new car! I like to drive my cars until they're ancient history, and then I usually just go up to our neighborhood XYZ car dealer and grab something that looks More

by Earlybird47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Durbin, Jr.
August 30, 2015

Jerry was an absolute professional. If I owned Glendale, I'd have him work with every salesperson. Most importantly, he won my wife's respect. I will buy more vehicles from him and Glend More

by Malcolm6162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Reichart, Jerry Kasten
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