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Glendale Chrysler Jeep Dodge Ram

St. Louis, MO

4.4
2,427 Reviews

10070 Manchester Rd.

St. Louis, MO

63122

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2,427 Reviews of Glendale Chrysler Jeep Dodge Ram

September 21, 2015

Excellent and friendly car buying experience. When my Chrysler Town & Country Ltd Platinum arrived I was informed quickly and the purchase went through effortlessly. They are a very friendly and k More

by britquestor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Price
September 19, 2015

Once again excellent service Thursday I was shopping for a car and Glendale was my first and only stop. Rob Durbin helped me in getting the vehicle I wanted. Rob was very knowled More

by mnmyhrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Durbin
September 16, 2015

Helpful and Attentive! Everyone was so helpful and really seem to care. It was important for them to show you the vehicles you might be interested in. They were also very pa More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Striblin, Steve Hemenway, Rich "RW" Wiesner
September 16, 2015

Great Service! I worked with Steve Hemenway to buy my new Jeep. He was super helpful and knowledgeable. He did a great job making me feel comfortable through the ent More

by jasx68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hemenway
September 16, 2015

Great purchase I had a great experience at Glendale. They had the vehicle I wanted in stock, and were very easy to work out the lease payments I wanted. More

by Jeff St. Louis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Moore
September 15, 2015

Easy process The process was quick and easy. The dealership had a large inventory of Jeep Wranglers that I couldn't find elsewhere. Jerry helped answer any questio More

by Travis V
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Kasten
September 14, 2015

Great car thanks! Love our Town and Country. Good experience. Second car bought at dealership,and from Steve. Have three years to decide what to buy next! Thanks! More

by Sailboat12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hemenway
September 12, 2015

lied to We were lied to by salesman Zach Underwood. He said the deal was done at the agreed upon price. Then at the last minute he called and said we could ha More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac Underwood
Sep 12, 2015 -

Glendale Chrysler Jeep Dodge Ram responded

David is correct on some points. However, as always, there is another side to the story. Our bank that underwrites our leasing program is not licensed in Iowa. (your home state) We had no reason to believe they were not. Zac did not purposely lie. This was a mistake. Zac found out, when the manager found out. This mistake resulted in a $50 per month higher payment. We had to use a different lender. David we are very sorry. Glendale Chrysler Jeep Dodge Ram has serviced customers at this location for 40 years. Our customer base is very happy! We sell approximately 2800 cars per year. It is unfortunate you were a statistic. What I mean is, 2800 cars times 99% customer satisfaction equals 8 people per year that are mishandled. This mistake was not malicious. Again, we are sorry. Sincerely, MIke Hatfield Sales Manager

September 08, 2015

Excellent service We just got a new Grand Cherokee. Steve has introduced us in all options very professional. Service was excellent and fast. Coming from Germany this w More

by Scigliano70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hemenway
September 06, 2015

new jeep excellent buying experience and easy to work with. Would recommend Jerry to anyone and the dealership in general as well. will be servicing vehicles More

by dc guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Kasten
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