Glen Toyota
Fair Lawn, NJ
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4,131 Reviews of Glen Toyota
Excellent Easy to make quick appointment & they’re done work quickly as well . Also I have my 4 year son love there little play room for kids.nice & clean place Easy to make quick appointment & they’re done work quickly as well . Also I have my 4 year son love there little play room for kids.nice & clean place 5 ?????????? More
Thanks for great service Timely service, courteous and friendly in person, and great communication throughout the process. Just a few of the reasons that I stay with Glen Toyo Timely service, courteous and friendly in person, and great communication throughout the process. Just a few of the reasons that I stay with Glen Toyota More
too soon to comment must evaluate repair after wear-in period, so far acceptable. hello wasteful worst eval service pis me off let me out of here sucks no more because o must evaluate repair after wear-in period, so far acceptable. hello wasteful worst eval service pis me off let me out of here sucks no more because of this may not return!! More
Nice experience I found Ray very comfortable to work with. I like the fact that he suggested I drive the car first before deciding on the car. I found Ray very comfortable to work with. I like the fact that he suggested I drive the car first before deciding on the car. More
Service Fast, courteous and accurate. Bill Hughes handled my needs well as he always does. The sales department were very helpful in helping me select my 2015 Fast, courteous and accurate. Bill Hughes handled my needs well as he always does. The sales department were very helpful in helping me select my 2015 Avalon (Jim) and 2017 Avalon (Neil). More
Great professional and courteous service each and every time Service - CAR - always good, never had to bring it back for a follow up Service - CUSTOMER - professional and courteous and clean Service - OVER Service - CAR - always good, never had to bring it back for a follow up Service - CUSTOMER - professional and courteous and clean Service - OVERALL - honest and reasonably priced More
Great Service!!! This place is great. I was able to work in the lounge and they took care of everything I needed. They honor their word and take care of you! I didn This place is great. I was able to work in the lounge and they took care of everything I needed. They honor their word and take care of you! I didnt feel pressure to get any extra services, even though I opted for the alignment. The alignment was great and my car is now driving like a dream with 70k miles on it. More
Pleased overall I was overall satisfied with the experience. We went for a test drive, was shown the pricing breakdown, and overall treated very nicely. The whole pro I was overall satisfied with the experience. We went for a test drive, was shown the pricing breakdown, and overall treated very nicely. The whole process seemed quite lengthy (4 hours) and for whatever reason, I wasn’t shown the actual car (maybe because they were getting it ready) until after I signed the papers. The salesman was very nice and didn’t try to upsell me, which I appreciated, but was not terribly careful with filling out some of the paperwork, which needed to be corrected later on. The finance/documentation manager Sam Z. and the sales manager John K. were both very professional and efficient. Someone also showed me how to set up the car and use the various tech features before I left. Overall a smooth process and I would recommend this dealership. More
Not the custon service I had in the past In August I leased a Rav4, and requested to put my personal plates on it. I was told it would cost $60.00 and I wrote a separate check to cover this. In August I leased a Rav4, and requested to put my personal plates on it. I was told it would cost $60.00 and I wrote a separate check to cover this. In early October I received a communication from Toyota with no covering latter. I did not understand what it was and took it in to the salesman, who did not know either. He said he would look into it and put the envelope in his drawer. From that day to this I have heard nothing. I have made visits to the showroom and been told someone would be in touch with me . I called Mr. Finn who after two calls left a message to say he could not help me and I should contact John Kraiza, the manager. I did this 10 days ago and he said he would investigate the matter get back to me in a couple of days. I have heard nothing!!! I am not a happy customer and want my $60.00 back. as quickly as possible. I can not recommend Glen Toyota to any one and we have been customers since the 80's, always a Toyota in the family. Our cars have only ever been serviced at Glen Toyota. I would be happy for you to share this with the dealer ship, maybe I would get an answer! More
Trade in for another lease My experience was great, Neil took great care of me in my decision wether to lease or buy another truck. He was very good at helping me, very friendly My experience was great, Neil took great care of me in my decision wether to lease or buy another truck. He was very good at helping me, very friendly and professional. More