Glen Toyota
Fair Lawn, NJ
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4,131 Reviews of Glen Toyota
Convenient and Efficient Your online scheduling and reminders all help make it the initial work easy and then that is meant by friendly helpful people and a comfortable and wa Your online scheduling and reminders all help make it the initial work easy and then that is meant by friendly helpful people and a comfortable and warming waiting. I have every assurance that the work is being done well and look forward to future service. More
The service staff I have found the service people to be friendly and take an interest in their customers. This is one reason why I bought my second corolla from Glen. I have found the service people to be friendly and take an interest in their customers. This is one reason why I bought my second corolla from Glen. More
Exceeded my expectations I’m extremely impressed and satisfied with Glen Toyota. This is the second vehicle I’ve purchased through them, and they have a customer for life. Nei I’m extremely impressed and satisfied with Glen Toyota. This is the second vehicle I’ve purchased through them, and they have a customer for life. Neil Was great to work with, and came through tremendously. More
Great experience Neil is a great guy! We negotiated and we got the best price! Very satisfied and happy with their service! Professional and very kind! Definitely reco Neil is a great guy! We negotiated and we got the best price! Very satisfied and happy with their service! Professional and very kind! Definitely recommending. More
Rough start Everything went extremely well but with one oddity. When I attempted to make an appointment, I had gone through various prompts including to the serv Everything went extremely well but with one oddity. When I attempted to make an appointment, I had gone through various prompts including to the service center before getting one to actually make the appt. Many rings later I was prompted to leave a message. No one called back. Several hours later I tried again and again left a message and again no one called back. Two days later I was successful in getting a human and they had no clue as to why no one answered no less not calling back. Got the appointment and all went well from there but it remains a mystery. Almost had to go elsewhere. A big positive. Both sets of keys were failing. Instead of having to buy new ones at great expense, the service rep had the batteries replaced for 5 bucks each. Wonderful! Didn't know that was possible. More
Check Engine Light caused by loose gas cap Fast and efficient service experience. Technician reset the computer to turn off the Check Engine Light. I had already discovered the problem and tigh Fast and efficient service experience. Technician reset the computer to turn off the Check Engine Light. I had already discovered the problem and tightened the gas cap myself prior to my visit. This is a silly visit. There should be a way for me to have resolved this issue myself without having to use your service facility. The coffee and bagel was great though! More
THE BEST I have dealt with this dealership in the past. They are excellent. Friendly courteous honest. Their work is done well and on a timely basis. I have dealt with this dealership in the past. They are excellent. Friendly courteous honest. Their work is done well and on a timely basis. More
OK if convenient Service center itself is fine. The male Service dept employees are not particularly friendly or helpful or polite. Always “too busy” and Somewhat pa Service center itself is fine. The male Service dept employees are not particularly friendly or helpful or polite. Always “too busy” and Somewhat patronizing towards women Manager was fine. I had a routine service which took about an hour. I was happy with the car wash I only use Glen TOYOTA Service because it is the closest service center to my home More
Good and excellent service. Over all very good and a nice place, good service. I will recomend the place to my friends, becausr very clean place also is no long waiting. Over all very good and a nice place, good service. I will recomend the place to my friends, becausr very clean place also is no long waiting. More
Never coming back, SCAM. I took my car in for an oil change, a rotation of tires and for them to clip my bumpers back on. The had my car for over two hours and when I finally I took my car in for an oil change, a rotation of tires and for them to clip my bumpers back on. The had my car for over two hours and when I finally had to demand it back so I could get to work on time they wouldn't give it to me. I literally had to walk into the shop and tell the mechanic to take it down. When I got it back they claimed they rotated the tires but didn't and they didn't clip my bumpers in though they charged me for all of this. To top it off the person "helping me", I believe her name was Nicole, was exceptionally rude. I have called multiple times to speak with a manager to get a refund for the services NOT done on my car and have never been called back. This place is a scam. More