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Glen Toyota

Fair Lawn, NJ

4.6
4,132 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,132 Reviews of Glen Toyota

June 24, 2018

new car purchase Diaz helped me called me back to offer another deal that I actually took. process was a bit long to get me going but overall good. More

by billolah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Diaz
Jul 07, 2018 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! I will get them to work on time spent! Thanks Rob D GM

June 23, 2018

High-pressure, rude, condescending Loyal Toyota fan here... since the 1980's... but one recent experience was really disturbing - I hope that the 'manager' I just dealt with at Glen Toy More

by Mama bear
Recommend Dealer
No
Employees Worked With
Joe Esposito
Jun 23, 2018 -

Glen Toyota responded

I apologize on how one of my managers may have made you feel. We did however inform you when you dropped off your lease return the prior day that you need to return the car with 2 keys and that the inspector will make note of it when then he comes by. You did return a second key that was damaged the following day after the inspector had been here. You also told another one of my managers that the only way to make you feel better is to give you $500 dollars. We are not in the habit of being held hostage for positive or negative reviews. If you wish to discuss this further please don't hesitate to reach out to me. Thanks for your feedback and this partially unwarranted review. Rob - GM

June 23, 2018

Service was good but the things that I was told I needed done came to 189.00 and two days later I’m sent coupons for the exact same services. Not very fair. Coupons e More

by zan_zan2O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Parneros
June 22, 2018

Quick and easy oil change and tire rotation Making an appointment was easy. They performed work promptly. Appreciated getting a free car wash. No pressure for additional work. The staff is a More

by TEBOGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Jun 23, 2018 -

Glen Toyota responded

Thanks for the great review. We appreciate your business! Rob D - GM

June 22, 2018

Excellent Service I received excellent service from Glen Service at my last visit. The service agent was friendly and curtious in all of our interactions. He also was v More

by zeevid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Jun 23, 2018 -

Glen Toyota responded

Thanks for the great review. We appreciate your business! Rob D - GM

June 21, 2018

Excellent customer service Sales staff was very accommodating, He made sure I get the vehicle I wanted . I strongly recommend Glenn Toyota . Sales staff I did everything he cou More

by ROBLES09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Javier Flores
Jun 23, 2018 -

Glen Toyota responded

Thanks for the great review and thanks for your business! Rob D - GM

June 21, 2018

Awesome Everyone was professional courteous and skilled. Bruce was incredibly helpful and I would work with him any time. The service was efficient and profes More

by PWOODS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Jun 23, 2018 -

Glen Toyota responded

Thanks for your feedback. We appreciate that you come to us for your service needs! Rob D - GM

June 21, 2018

Hub and bearing Great job by all will bring my truck there for all services from to on thanks you for all your help Tom Schou Oakland nj More

by TOMSCHOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Parneros
Jun 23, 2018 -

Glen Toyota responded

Thanks for the great review. We appreciate your business! Rob D - GM

June 21, 2018

Consumate professionals Friendly, professional and speedy service from a smoothly operating and efficient team, from the moment you drive in to checking out. Overall great cu More

by Ravgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Parneros
Jun 23, 2018 -

Glen Toyota responded

Thanks for the feedback. We appreciate your business! Rob D - GM

June 20, 2018

Good services Quick and nice work done. The new shop and the waiting area is good. The location is close to the highway. The people are friendly and professional in More

by darylli
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Jun 23, 2018 -

Glen Toyota responded

Thank you for your business and for the positive review! Rob D - GM

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