
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Excellent Service Was my first time there and the receptionst explained the entire process, appointments, schedules, and that walk ins are accepted. I went to the Servi Was my first time there and the receptionst explained the entire process, appointments, schedules, and that walk ins are accepted. I went to the Service Dept and the gentleman was very polite, professional and my oil change was completed for a very fair price!!!!!! More
Initial service my first visit. Employees were courteous,knowledgeable and efficient. Everything was explained completely. The waiting area was clean, friendly and well stocked with Employees were courteous,knowledgeable and efficient. Everything was explained completely. The waiting area was clean, friendly and well stocked with food and drink. Makes you want to continue to use Glen Toyota. More
purchase vehicle They were awesome. Tom & Joe helped Mom & me purchase a used 2014 Corolla for my sister. thank you. i personally have dealt with this dealership for They were awesome. Tom & Joe helped Mom & me purchase a used 2014 Corolla for my sister. thank you. i personally have dealt with this dealership for 15 years. everytime is awesome More
Fair and efficient Neil made a fair deal quickly and Mike the finance guy did the same. I appreciate a salesman that knows enough about his job to not feel the need to b Neil made a fair deal quickly and Mike the finance guy did the same. I appreciate a salesman that knows enough about his job to not feel the need to blow smoke up my xxx or make me sit around too long while he talks to his manager. I would recommend Glen Toyota. More
Courteous and efficient personnel Both the salesman (Neil) and the finance person (Mike) were courteous and helpful. They answered questions and concerns that I had and helped me thro Both the salesman (Neil) and the finance person (Mike) were courteous and helpful. They answered questions and concerns that I had and helped me through the whole process More
Missing maintenance I went there for 95t maintenance but because I have problems with safety sensor I mentioned that . The mechanic checked the sensor and did not make ma I went there for 95t maintenance but because I have problems with safety sensor I mentioned that . The mechanic checked the sensor and did not make maintenance. Now maintenance light is always on . I thought when you send me a message about the maintenance I don’t have to mention it . You have all car history on computer and service person should know what to do . More
wonderful THE STAFF IS WONDERFUL. THOUGHTFUL AND VERY KNOWLEGABLE. NATALIE IS JUST WONDERFUL. SHE PROMISED AN HOUR OR LESS. SHE GOT ME OIT IN 50 MINS. KUDOS T THE STAFF IS WONDERFUL. THOUGHTFUL AND VERY KNOWLEGABLE. NATALIE IS JUST WONDERFUL. SHE PROMISED AN HOUR OR LESS. SHE GOT ME OIT IN 50 MINS. KUDOS TO HER AND HER STAFF. More
poor customer service My service manager did a poor job. He caused me to wait too long. My car sat washed up front and he just ignored me as I stood at his desk and talked My service manager did a poor job. He caused me to wait too long. My car sat washed up front and he just ignored me as I stood at his desk and talked on the phone. He never reviewed any of the work that was done and just handed me the paperwork and told me to take it to the woman in the other room and pay. I will probably use a different dealer next time. More
Excellent service @Glen Toyota Glen Toyota is a great place to service a car. They take care of my cars for 10+ years with the same result - first rate service/repairs. I strongly Glen Toyota is a great place to service a car. They take care of my cars for 10+ years with the same result - first rate service/repairs. I strongly recommend this dealership to every Toyota owner. More
Replace Hybrid Battery My hybrid battery died. At 3:30 p.m. on a Saturday with no prior appointment the technicians ran tests to determine if the car really needed a new bat My hybrid battery died. At 3:30 p.m. on a Saturday with no prior appointment the technicians ran tests to determine if the car really needed a new battery first. Then replaced it. I was in & out in just over 30 minutes. More