
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Excellent Sales and service at Glen Toyota is exceptional. I’m a repeat customer and recommend family and friends. The Associates I deal with are friendly and e Sales and service at Glen Toyota is exceptional. I’m a repeat customer and recommend family and friends. The Associates I deal with are friendly and extremely helpful. More
purchased new Tundra I have been going to Glen Toyota gor my cars/trucks for about 15 years...very professional, courteous understanding helpful dealership. I have recomm I have been going to Glen Toyota gor my cars/trucks for about 15 years...very professional, courteous understanding helpful dealership. I have recommended to friends of work who have purchased also. More
Top notch Serviced people are all friendlyAnd very knowledgeable about all the vehicles. Neil Tommaso is extremely personable follows up on his customers and l Serviced people are all friendlyAnd very knowledgeable about all the vehicles. Neil Tommaso is extremely personable follows up on his customers and listens to what they need. Highly recommend Glenn Toyota More
Courteous and friendly and go out of their way to help!, Excellent service!! Explained the check-up system and the results of all of the inspections. Also, went out of her way to test my electronic keys and Excellent service!! Explained the check-up system and the results of all of the inspections. Also, went out of her way to test my electronic keys and change the batteries. More
The people there are great The service center is very nice. My problem is Toyota pushing a garbage product called run/flat tires. I wasn't informed about their lack if reliabi The service center is very nice. My problem is Toyota pushing a garbage product called run/flat tires. I wasn't informed about their lack if reliability. They are garbage. Replaced all 4 so I don't have another problem. I had a blow out in July of 2017 when the car was 2 months old. The worst part was that it was a Saturday night at 10 PM. Nobody was available to help. Another blow out in September and the last on Nov 25th. Who ever heard of a tire that is only good for 20000 miles. Keep a car for 200000 miles and have to spend $15000 on tires????? Toyota should rethink the run/flat thing and equip the vehicles with spare tires. I'm not happy with my decision to buy a Toyota. More
Great Service! Really appreciate the call from the service dept letting g me know I had one more opportunity to bring my car in for free service before my warranty Really appreciate the call from the service dept letting g me know I had one more opportunity to bring my car in for free service before my warranty expired. More
Recall software update Cheerful employees and speedy service. I brought the car in for a recall and was able to get an appointment quickly. Also, they washed my car which wa Cheerful employees and speedy service. I brought the car in for a recall and was able to get an appointment quickly. Also, they washed my car which was a pleasant surprise bonus. More
Excellent Service ! Went above and beyond the call of duty ! My 2005 Tacoma (purchased from John (the sales manager) in 2006) went in for some regular maintenance and they recommended some additional important r My 2005 Tacoma (purchased from John (the sales manager) in 2006) went in for some regular maintenance and they recommended some additional important repairs. They took the time to show me what was needed and did the repair quickly and correctly. There was an unexpected problem that occurred with the brake booster after the regular repairs, and this is where they went above and beyond the call of duty. They fixed the brake booster without hesitating and test drove the car several times to be sure the brakes worked properly. I really appreciated their attention to detail, and how well they did the repairs. I've dealt with many of the service people there (Nicole, Ryan, Natalie and other) and they have all been excellent. This particular instance Jason (the service manager) stepped forward and took the lead on the important brake booster repair. He made sure to communicate with me to make sure I knew what was going on and when the repairs would be complete. Thanks to all the Toyota Service Team!! More
New 4Runner purchase I came in to purchase a new 4Runner . I specifically asked for Steve Bawiec. He was recommended to me by my mother he helped her with her lease just a I came in to purchase a new 4Runner . I specifically asked for Steve Bawiec. He was recommended to me by my mother he helped her with her lease just a couple months prior. The process was very easy and quick. There was no drama as most dealerships try to give you the run around on pricing. I would recommend seeing Steve B. & using Glen Toyota in the future. More
Outstanding consideration for the buyer My experience in purchasing a new Toyota Camry SE from Glen Toyota was outstanding. I was unsure of whether I wanted an LE or an SE, so the salesperso My experience in purchasing a new Toyota Camry SE from Glen Toyota was outstanding. I was unsure of whether I wanted an LE or an SE, so the salesperson, Richard Morales, who was outstanding, brought both vehicles for me to check out and compare. After I decided on the SE we then negotiated price. I must say that the offer was exactly what Kelly Blue Book indicated as a fair selling price for the year and model. After agreeing to the purchase and making my payment, the car that I chose was taken to clean up so that it could be released to me in clean driving condition with a full tank of gas. At that time one of their personnel, Shaena, joined me and my wife in the vehicle to go over all of the electronic features and settings required to implement all of the safety and enjoyment features to make the ride a safe and pleasurable one. All in all, it was a formidable experience. More