Glen Toyota

Very disappointed! No counter offer was given after I made an offer for a vehicle. I was told the sales price was the final offer. I didn't feel like this place was trul No counter offer was given after I made an offer for a vehicle. I was told the sales price was the final offer. I didn't feel like this place was truly trying to sell me a car. I didn't even get a follow up after the offer or another vehicle suggestion. Customer service skills needs improvement!. More

Amazing! I came in over a year ago to buy a Toyota 4runner off road! Neil instructed me to come back since I was still locked into my lease. Fast forward I wen I came in over a year ago to buy a Toyota 4runner off road! Neil instructed me to come back since I was still locked into my lease. Fast forward I went in the other day to buy a 4runner trd off road and walked out with a trd pro! Neil was absolutely amazing with helping me buy my first truck! He made the experience easy! I couldn’t be happier with my truck! Will definitely be recommending Glen Toyota to other buyers! More

Horrible!!!! Absolutely horrible service department. I was their customer, but will never come back again after today. Manager was screaming at me, and told m Absolutely horrible service department. I was their customer, but will never come back again after today. Manager was screaming at me, and told me: "Pay your bill and get out of here and never come backagain!!!!!!" This is ridiculous!!!!!!! More

Excellent Very professional, kind, the best experience I have ever had in order to purchase a vehicle. Highly recommend this place. Thank you everyone out there Very professional, kind, the best experience I have ever had in order to purchase a vehicle. Highly recommend this place. Thank you everyone out there for the help! More

Title of review I had a pretty quick transition to a new vechicle compared to last lease. I got all questions answered. Can think of any improvements. Great I had a pretty quick transition to a new vechicle compared to last lease. I got all questions answered. Can think of any improvements. Great More

Brought in my Tundra for warranty service. Hi I gave them 5 stars because . When I spoke with the person to schedule the appointment we agreed on a time of 11.AM. When we pulled into the service I gave them 5 stars because . When I spoke with the person to schedule the appointment we agreed on a time of 11.AM. When we pulled into the service garage, my name was on the display and I was.greeted very warmly. Then we were directed to the service person Nichole Willissge was very efficient and friendly. We knew our Tundra was in good hands. The last time we brought our Tundra in for service we noticed a large dent in the panel behind the passenger’s side rear door. I can’t say for sure but I think someone in the shop could have been horseing around and someone landed against that part of my truck and caused the dent. Anyway this time we felt better about leaving my truck. The rest of the time went very smoothly. We got a courtesy car and we were on our way in no time. The next day I received a call from the service department that our Tundra was all done. Thanks for the good service this time. More

Awesome Experience! I had a awesome experience with the employees at Glen Toyota on Maple Avenue in Fairlawn NJ. Ocar Paulino, Bob Baran and Sheina Chinchay treated my mo I had a awesome experience with the employees at Glen Toyota on Maple Avenue in Fairlawn NJ. Ocar Paulino, Bob Baran and Sheina Chinchay treated my mom and I with respect, kindness and professionalism. I am very pleased with the choice I made. I would highly recommend anyone to this automotive dealer. More

Everything was fine Bruce was helpful and courteous. The service was performed in a timely fashion and to my satisfaction. The waiting room was comfortable, clean and nic Bruce was helpful and courteous. The service was performed in a timely fashion and to my satisfaction. The waiting room was comfortable, clean and nicely appointed. More

very accommodating i left my car the night before and picked up after work the next day. never saw anyone yet felt like i was kept in the loop and drop off and pick up w i left my car the night before and picked up after work the next day. never saw anyone yet felt like i was kept in the loop and drop off and pick up was made very easy More

I was not happy for my last service I was there yesterday and I ask how long it will take she said 1 hour or less bcz I had an very important appointment at 11-45 but they lift my car at I was there yesterday and I ask how long it will take she said 1 hour or less bcz I had an very important appointment at 11-45 but they lift my car at 11-40 I saw and told that’s my car she said no and she said your is in car wash I told her don’t worry about car wash she said ok and went in work area I was waiting for 10 minutes she didn’t came back then I went in mechanic area that was my car on lift it was very important for to b somewhere at 11-45 but I left from your shop 11-50 anyway. More