
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Very kind, and personable. William. A quality employee that I found was aware of his work environment, his surroundings and fellow workers and the flow of other peoples work pace. Nick Lahr was one of t that I found was aware of his work environment, his surroundings and fellow workers and the flow of other peoples work pace. Nick Lahr was one of the worst I have ever seen. Rude, selfish, ranting and raving in front of me, a customer. He was supposed to drive me home , he yelled, threw the keys, yelled some more and walked away screaming, “It’s not #%@# my business!!” totally ignoring me and then got in his car and drove away. He embarrassed me and the other person that decided to pick up the keys and drive me home apologizing for what happened, the way Nick acted as we watched Nick drive away. The other driver , very kind and personable. Outside of Nick , everything else was professional and 5 stars. More
Great experience! I was very happy with the professionalism that the staff portrayed. Each person eras polite and knowledgable. I will recommend your facility to my friends. professionalism that the staff portrayed. Each person eras polite and knowledgable. I will recommend your facility to my friends. More
Very professional experience. Area clean and room for social distancing. Appreciate reminders for service. Work was done in timely manner. Love my Rav4. Thank you social distancing. Appreciate reminders for service. Work was done in timely manner. Love my Rav4. Thank you More
Great service! Our customer rep Nick was very professional and accommodating. Very reasonable wait time, job well done! I take all three of my cars to this service center. professional and accommodating. Very reasonable wait time, job well done! I take all three of my cars to this service center. More
Jonathan provided great customer service over the past few days for my first lease. Jennifer was also helpful in my initial inquiries by email. The team provided a fair trade-in for my previous vehicle, few days for my first lease. Jennifer was also helpful in my initial inquiries by email. The team provided a fair trade-in for my previous vehicle, and I am glad for the new set of wheels before winter weather sets in. I am also very grateful for the Toyotathon pricing. It was a great Thanksgiving thanks to Glen Toyota! More
Received excellent service from Albert! He was amazing, professional, honest and kind! He truly cared about getting us the best deal. Customer satisfaction was his top priority! Way to go Albert! Than professional, honest and kind! He truly cared about getting us the best deal. Customer satisfaction was his top priority! Way to go Albert! Thank you Albert for your professionalism! More
Came in for 5000 mile check up and to have a flat fixed. Attentive and helpful showed why had a flat tire and explained what was checked. Waiting room was set up well to accommodate for COVID. Attentive and helpful showed why had a flat tire and explained what was checked. Waiting room was set up well to accommodate for COVID. More
Second lease with Glen Toyota. Took care of me got me the car i wanted within my budget and made the process quick and easy. car i wanted within my budget and made the process quick and easy. More
I came for the first time here in this service center and to be honest I was surprised how great service they have..I would definitely recommend it to everyone 😊 to be honest I was surprised how great service they have..I would definitely recommend it to everyone 😊 More
Friendly and patient with customer. Provided professional services too! We will introduce this dealership to our friends. There is no show room might be the only drawback! services too! We will introduce this dealership to our friends. There is no show room might be the only drawback! More