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Glen Toyota
Fair Lawn, NJ
4,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,132 Reviews of Glen Toyota
December 31, 2020
Ordered a RAV4 Prime with hitch. Was told my car came in and that they would install hitch at dealer. Paid for car before they would install hitch, 53K. Turns out they are unable to install hitch due to kic and that they would install hitch at dealer. Paid for car before they would install hitch, 53K. Turns out they are unable to install hitch due to kick sensor under bumper. Called Toyota corporate to assist, unable to do anything. I am stuck with 53K RAV4 that can’t tow or even hold a bike rack. Also, still waiting for refund of undelivered hitch. Won’t hold my breath. Toyota? Never again. More
by phatman
Verified CustomerEmployees Worked With
Tom Jacobsen, Jason Forkins
December 31, 2020
Jonathan was very informative and helpful. The whole experience was handled very well. I left my ez pass in my returned car. When I went to try to get it back another salesman was very helpful and ret experience was handled very well. I left my ez pass in my returned car. When I went to try to get it back another salesman was very helpful and retrieved it for me. More
by MORYTER
Employees Worked With
Bob Baran, Jonathan Handelsman
December 31, 2020
Exceptional experience for the second time - start to finish. Great people. Fair prices and an easy negotiation process. Car buying can be intimidating - these folks make it pleasant. Highly recommend. finish. Great people. Fair prices and an easy negotiation process. Car buying can be intimidating - these folks make it pleasant. Highly recommend. More
by KPGILL
Employees Worked With
Johnny Cruz, Jorge Prado
December 31, 2020
Very friendly staff. Very efficient service. Was very pleased with the service which was the same level of quality the first time I went to this place. pleased with the service which was the same level of quality the first time I went to this place. More
by focusshifted
Employees Worked With
Nick Lahr
December 31, 2020
Excellent service did a great job. Everyone was so friendly. Thanks for being there in such tough times. Wish you all a safe and healthy holiday friendly. Thanks for being there in such tough times. Wish you all a safe and healthy holiday More
by Daniel. Stabile 105
Employees Worked With
Ryan Christensen
December 30, 2020
Bueno en primer lugar gracias a bruce por ser tan amable conmigo ,es mi primera vez con ustedes como cliente me senti bastante bien por su servicio y satisfecho por su rendimiento comparados a otros dealer conmigo ,es mi primera vez con ustedes como cliente me senti bastante bien por su servicio y satisfecho por su rendimiento comparados a otros dealer el tiempo es muy importante los felicito lo hicieron muy bien espero seguir con ustedes a pesar de esta pandemia ustedes son unos valientes. gracias por su servicio More
by Freddy
Employees Worked With
Bruce Rosales
December 30, 2020
From my first call, to my service visit, I found the Glen Toyota Team to be fast, efficient and courteous. I am a satisfied customer. Thank you. Toyota Team to be fast, efficient and courteous. I am a satisfied customer. Thank you. More
by Mbudhai
Employees Worked With
Kayce - very patient & helpful , Ryan Christensen
December 26, 2020
Staff polite professional Drove straight home from dealership in the morning I observed two nicks fresh headlight pealed plastic. Washed car prior no damage. Contacted Jeff Weinstein said that they wo dealership in the morning I observed two nicks fresh headlight pealed plastic. Washed car prior no damage. Contacted Jeff Weinstein said that they would take care of it. Will advise further More
by SPORTSPIX06
Employees Worked With
Jeff Weinstein
December 25, 2020
Richard was a terrific and helpful salesperson! He really made everything very easy and painless. All the paperwork was ready for us when we got there made everything very easy and painless. All the paperwork was ready for us when we got there More
by BHECTOR1
Employees Worked With
Richard Matos
December 24, 2020
Thank you very much for fixing the window seal of the car and the front light that was not working. I really appreciate your excellent service! Thank you again. Merry Christmas and wonderful happy New Yea and the front light that was not working. I really appreciate your excellent service! Thank you again. Merry Christmas and wonderful happy New Year!! Subhra More
by MIMIWISC
Employees Worked With
Bruce Rosales, William Hughes
