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Glen Toyota
Fair Lawn, NJ
4,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,132 Reviews of Glen Toyota
Verified Customer
February 07, 2021
I have had one of the best experience at this dealer, Jorge and the whole staff where great. I recommend coming here for your next purchase. Jorge and the whole staff where great. I recommend coming here for your next purchase. More
by LUCIANO2298
Employees Worked With
Michael Finn, Genaro Rosario, Jorge Prado
February 06, 2021
Service to the car was good. Communication was poor. I Service to the car was good. Communication was poor. I asked to have my car ready the next day and never got a message it was ready. I did receive a Service to the car was good. Communication was poor. I asked to have my car ready the next day and never got a message it was ready. I did receive a text asking how the service was and didn't even have my car back. I had to call the 2nd day to find out if it was ready. I don't even know who my service guy was. More
by Fontifive
Employees Worked With
Bruce Rosales, Ryan Christensen, William Hughes, Richard Jennings, Nick Lahr
February 05, 2021
I wish I could rate it no stars. I used to only buy a car from Toyota and service it there. I can no longer rely on Toyota. The service is terrible and the people do not do their jobs. I can’t trust them any from Toyota and service it there. I can no longer rely on Toyota. The service is terrible and the people do not do their jobs. I can’t trust them anymore to service my car. I will never buy another car from Toyota or service it there. I have been with Toyota for over 40 years, it’s very sad and disappointing. Joan Fabrizzi More
by jfabrizzi11
Employees Worked With
William Hughes
February 04, 2021
Jason is the best service manager and actually cares about his clients. No one else in service can do what he does. However my car was just serviced they left the rug up in back with battery exposed and about his clients. No one else in service can do what he does. However my car was just serviced they left the rug up in back with battery exposed and basket in back seat More
by ARDESIGNERBAGS
Employees Worked With
Jason Forkins, Bruce Rosales, Ryan Christensen, William Hughes, Richard Jennings, Nick Lahr
February 01, 2021
Frankly I was disappointed by the service for the first time. First, the technician did not turn off the maintenance light. Next, the car was not washed. Third, after having the car there for well over an time. First, the technician did not turn off the maintenance light. Next, the car was not washed. Third, after having the car there for well over an hour, I walked over to see that my car was ready to be driven away, but no one had informed me. Meanwhile, I could hear workers near the service center just talking and laughing. They could hmgave told me my car was ready.. As I say, the experience was disappointing and not the way I have always experienced the service at Glen Toyota for the many years I was brought my car there. More
by sbaltin18
Employees Worked With
William Hughes
February 01, 2021
Sales process was good, i didn't like the finance part it just put a bitter taste in my mouth and i might lease or finance elsewhere next time just put a bitter taste in my mouth and i might lease or finance elsewhere next time More
by J0PGIRL17
Employees Worked With
John Kraiza, Bob Baran, Jonathan Handelsman
January 31, 2021
Good service easy appointment. waiting room ok could use a little more heat. Pleasant service person nick explained everything. Car wash was nice Convenient location clean a little more heat. Pleasant service person nick explained everything. Car wash was nice Convenient location clean More
by Daniel
Employees Worked With
Nick Lahr
January 31, 2021
Glenn Toyota was very accommodating in the service department, came in first thing in the morning and was able to get an oil change and all four brakes changed out. Did not have to wait long for the s department, came in first thing in the morning and was able to get an oil change and all four brakes changed out. Did not have to wait long for the service to take place also appreciated my car being washed. More
by Nolan
Employees Worked With
Bruce Rosales
