
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Inspect your own car before being serviced since they do not. My service went fine with an oil change and they fixed the fuel injection recall. Unfortunately, I left with a new huge crack through my entir not. My service went fine with an oil change and they fixed the fuel injection recall. Unfortunately, I left with a new huge crack through my entire front windshield that was not there when I arrived. When I came back to show them, they said it was like that when I arrived which it was not. The crack is the entire length of window and something I would have seen (when I picked up my kids from school later that day, their first words was what happened to your window). It could have happened by the changing of temperature from outside to inside service center that caused something to happen or maybe there was ice on hood that caused the crack it when they opened it? Either way,, I don't know why we they do not inspect the car before hand when they are checking you in so I would not have to feel like I am being cheated and stuck with a broken windshield. I was also very surprised that they did not tell me about the crack being there and provide me a quote to fix it while I was waiting in the service area. The team is very nice, informative and do a good job with service but going forward I will be more mindful of inspecting my car myself when dropping it off and take pictures in case new scratches / dents appear while inside the shop since they don't do it. More
Fast accurate service. All associates were professional & helpful. All services were explained to me prior to them being performed! I would definitely recommend to anyone! helpful. All services were explained to me prior to them being performed! I would definitely recommend to anyone! More
problem noted and taken care of expeditiously. no questions asked, problem solved. easy in and out. everyone in service dept. is alert to taking care of customers regardless. questions asked, problem solved. easy in and out. everyone in service dept. is alert to taking care of customers regardless. More
It's a good dealership but with all dealerships I've used in the past, you bring your vehicle in for one thing and they're finding something else wrong with it or something needs replaced or repaired costing in the past, you bring your vehicle in for one thing and they're finding something else wrong with it or something needs replaced or repaired costing you more money. More
I paid for 3 years of free oil services, however I went 2 days ago for oil change and I had to pay. Why do you offered a service that it doesn’t work? I m feel very upset and bamboozled. days ago for oil change and I had to pay. Why do you offered a service that it doesn’t work? I m feel very upset and bamboozled. More
Maintenance 150000 miles for my Toyota Camry 2012. Glen Maintenance 150000 miles for my Toyota Camry 2012. Glen Toyota was my best option that is close to my house and have a good services. Maintenance 150000 miles for my Toyota Camry 2012. Glen Toyota was my best option that is close to my house and have a good services. More
This service location is very friendly, helpful give suggestion and advice on the vehicle . Very appreciative , not pushy for my decision. Thank you for the service . suggestion and advice on the vehicle . Very appreciative , not pushy for my decision. Thank you for the service . More
It’s always a pleasure working with Tom! He is always knowledgeable, friendly and available. We highly recommend him and look forward to working with him for all of our car needs. knowledgeable, friendly and available. We highly recommend him and look forward to working with him for all of our car needs. More