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Glen Toyota

Fair Lawn, NJ

4.6
4,131 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,131 Reviews of Glen Toyota

November 30, 2021

I saw a sign posted in the office that you no longer provide vacuum services which I get, but it did state that you provide an external car wash which I did not receive... More

by NHOOSIER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Padilla
Nov 30, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

Nov 30, 2021 -

NHOOSIER2 responded

My Name is Neil Hoosier and I purchased a 2020 Landcruiser in Blizzard white from you. I believe the Delear drove my car around for about a year before purchase. Insights appreciated, thanks Sir.

November 30, 2021

Friendly staff that makes you feel welcome. Made are i understood the services I was getting More

by ARIRI30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran, Johnny Cruz
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 29, 2021

My Toyota factory windshield replacement was defective but Tim worked with me to get a new one that is fine. Everyone was courteous and helpful, and overall it was a good experience. Minus one star for th More

by ECRUM74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Service Manager , Nick Lahr
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 28, 2021

Hatem was by far the best service rep I have ever dealt with at Toyota .he is extremely polite , knowledgeable, and explains everything into such detail and terminology where you actually understand especi More

by Jackie6212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hatem
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 28, 2021

My service experience is always pleasant as the service reps keep you informed about the status of my vehicle. More

by TFB0514
Recommend Dealer
Yes
Employees Worked With
William Hughes
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 27, 2021

I'm always appreciate their professional serice. This is the place I can trust. Thank you for the reliable service and great advice for my car. More

by seijihoshi2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings, Nick Lahr, Freddy Padilla
Nov 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 27, 2021

The "Advisor" was often abrupt, and did not convey much information unless prompted, in which case he gradually revealed more in response to my questions. He also gave me the impression that he was misrep More

by CONTACT11
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Jennings
Nov 30, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

November 27, 2021

Johnny was incredibly helpful & caring throughout our entire process. He helped me make an informed decision about my first SUV, let alone my first AWD car. We had a terrible experience with rt 23 honda More

by ekcocaihposarual
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Johnny Cruz
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 27, 2021

Appreciate being able to schedule service on short notice since vehicle is always on the road. Very professional service team. More

by JROMINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings, Freddy Padilla
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 27, 2021

Bought my Prius prime through Costco program at Glen Toyota. quick and no negotiations. Jorge is good More

by Xiaoji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mota-Herrera, Jorge Prado
Nov 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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