Glanzmann Subaru

Bought a Subaru Ascent from them in the fastest, no nonsense transaction I’ve ever had with a car dealer. Hoping the car is as good as the sales staff and manager! nonsense transaction I’ve ever had with a car dealer. Hoping the car is as good as the sales staff and manager! More

Excellent Service, Above and Beyond Recent college grad and bought my first car from Glanzmann. Could not have been an easier experience. Found a great Outback at a great price and in ex Recent college grad and bought my first car from Glanzmann. Could not have been an easier experience. Found a great Outback at a great price and in excellent condition. I asked for a minor adjustment to be made to the vehicle before I purchased it and they handled it very quickly. The Glanzmann staff worked hard to find me financing with my limited credit history and secured me an excellent rate. Sean was a pleasure to work with. Responsive to my emails and easy to communicate with. Really felt like he was going the extra mile to help get me in a great car. Would absolutely recommend Glanzmann to anyone looking for an honest, efficient car buying process. More

We just bought a new Impreza and Sean Wallace was our Excellent salesperson. Professional, helpful and answered every question we had. He was a pleasure to work with. Thank you Sean! Excellent salesperson. Professional, helpful and answered every question we had. He was a pleasure to work with. Thank you Sean! More

Pleasantly surprised to receive such personalized and expedient service at Glanzmann Subaru. I love the drive in service entrance with so many hard working service technicians and personnel to greet you, expedient service at Glanzmann Subaru. I love the drive in service entrance with so many hard working service technicians and personnel to greet you, explain the process and get you quickly on your way! More

Glanzmann Subaru Review Great experience at Glanzmann Subaru. No issues at all, I was treated great. Salesman Vince was superior, very helpful, very knowledgeable. The ent Great experience at Glanzmann Subaru. No issues at all, I was treated great. Salesman Vince was superior, very helpful, very knowledgeable. The entire sales process was much easier and quicker than I expected, and not a high pressure environment. I highly recommend them if you are in the market for a Subaru. Bob More

Great experience! I drove 2.5 hours to buy a car here due to the great experience with Jake. He made it easy! Jake actually returned my calls when he said he would, go I drove 2.5 hours to buy a car here due to the great experience with Jake. He made it easy! Jake actually returned my calls when he said he would, got me the information that I requested in a timely manner, listened to my concerns, and made sure I was comfortable every step of the buying process. I inquired about cars at dealers much closer to my house, but it was worth the drive to work with someone as helpful and professional as Jake. His communication and responsiveness made an experience that I was dreading into something enjoyable. I would highly recommend him and this dealership for an excellent buying experience and a feeling like you are being taken care of instead of being taken advantage of. Kudos to Jake for a job well done, and thank you! More

The service rep (Chris)was knowledgeable and communicated effectively. I was notified during the service of needed repairs and was pleased overall with the experience. All appropriate measures w communicated effectively. I was notified during the service of needed repairs and was pleased overall with the experience. All appropriate measures were taken to ensure safety during the pandemic. More

My service advisor, Ray, was a pleasure to deal with. He kept me informed of my vehicles status and got me into a loaner vehicle until mine was done. kept me informed of my vehicles status and got me into a loaner vehicle until mine was done. More

My service advisor was Raymond. He was professional, nice, and quickly assisted me with my car. He explained everything to me clearly, from loaner details to letting me know that there is a fuel pump re nice, and quickly assisted me with my car. He explained everything to me clearly, from loaner details to letting me know that there is a fuel pump recall (I didn't even know that). This is why I always go back to Glanzmann for service because I know my car is taken care of properly and the service team is great! More

I will never buy a car from this particular Subaru Dealership after my experience with them. I love Subaru's, and have had really good experiences at a variety of Subaru dealerships throughout the yea Dealership after my experience with them. I love Subaru's, and have had really good experiences at a variety of Subaru dealerships throughout the years. This is the first time I have ever felt cheated by a Subaru dealership. I am a longtime Subaru owner...I was on my 4th (a forester) looking to trade the Forester for an Outback (it can tow more). I found one at John F Kennedy, a 2018 that I really liked and one at Glanzmann, a 2017. The one at Glanzmann was a year older, but had less mileage and was $3K cheaper (didn't have eyesight like the JFK 2018)... At JFK they wrote up an estimate that included a 1.99% APR and said it was a Subaru promotion for the month. When they wrote up an estimate at Glanzmann, they didn't include that. When I asked about it, they said I would get that rate only if my credit score qualified. Knowing my credit score is over 850, I knew that wasn't a problem! After hemming and hawing about which vehicle to get (eyesight is a big draw), I decided to go with the 2017 at Glanzmann (to save some money...due to Coronavirus, no ones financial future is certain). I called and reassured that they would give me the 1.99% over 72 months if my credit score was in the excellent range (They even said so in email...which I still have). So I let them know that I was going forward with it, they took a $500 deposit to hold the vehicle until air filled out paperwork. I filled out the paperwork and waited and waited and waited. On the last day of the promotion (1.99% from Subaru) I called and asked what was going on (what was taking so long). The guy I was working with (Andrew Casey) said he was waiting on the bank and that he would get back to me in a half hour or so....2 hours later I hadn't heard from him, so I called... no answer...so I emailed, and waited...after another hour or so went by, I emailed another person that I had corresponded with at Glanzmann and also called him again (no answer)...when he finally called back he said he wouldn't or couldn't honor the 1.99% and that he could only offer 4.99...I asked what my credit score was and he said it came to 857...me: "So, why aren't I getting the 1.99% that is a Subaru promotion?" (not a dealer promotion)...Andrew Casey: "it's only for new cars" me: "but the car at JFK Subaru is used...and I was told and written in email that I would get that rate if I qualified"...he kept giving me the roundabout saying there must have been confusion (how is there confusion when I have only ever looked at one car?...I got really frustrated after spending 7 hours trying to get a car (just in this last step) and asked for my $500 back)...he seemed really happy when I asked and refunded it within 10 minutes. I called John F Kennedy Subaru at 2 pm...again last day of the Subaru 1.99% promo (and I still needed a tow vehicle), filled out my paperwork (at the end of the day)...he called me right back, and after a few quick exchanges I had a new car by 4:45 pm that night with a 1.99 interest rate...in less than 3 hours! it's SO nice when a dealer does what he says he will. As far as the car at Glanzmann, the car went back on their website after they closed that night, and was somehow sold and off the website by 9:30 am the next morning...they likely had another buyer lined up...SO SHADY!!! At the same time, I am really glad I gave my business to good people (John F Kennedy Subaru), and I think overall I got the better car!!! (Eyesight) More