Glanzmann Subaru

The appointment was for the annual car inspection and a diagnostic evaluation for an issue. Eric was the service advisor. He updated me often on the progress while I was in the waiting area. He explaine diagnostic evaluation for an issue. Eric was the service advisor. He updated me often on the progress while I was in the waiting area. He explained things to me in plain (non-technical) language that I could understand. There was also a young mother with a toddler in the waiting area. When her service was finished, I saw how he helped the mother put the baby stroller into her car. He made the little boy giggle, too. That is what makes Glanzmann's service advisors special. They truly connect with the customers--no matter what age: all the way from toddler to the elderly, like myself. More

Met with Lisa Carmichael on January 13th . Went over the safety features and other information about my new 2021 Impreza hatchback. Lisa was patient and answered all my questions. She showed me where the c safety features and other information about my new 2021 Impreza hatchback. Lisa was patient and answered all my questions. She showed me where the controls were and explained how to activate them. She made me feel much more confident about driving my new car, knowing that all the safety devices were activated. She was very knowledgeable about the features of the Impreza. I appreciated her time and attention. I learned what I needed to know. I would highly recommend her as an excellent and very thorough sales consultant! .. More

I wish I could give this dealership more than 5 stars! In October 2020, I purchased a 2018 Subaru Crosstrek from Glanzmann Subaru and it was one of (if not the best) buying experiences I've ever had. This is October 2020, I purchased a 2018 Subaru Crosstrek from Glanzmann Subaru and it was one of (if not the best) buying experiences I've ever had. This is my first car so I was nervous about being taken advantage of. From the moment I walked in, I felt taken care of. The salesperson I worked with, Lisa, had all the information about each vehicle printed off and waiting for me. She provided the Car Fax for both cars without my asking and fully answered every single question I had. Lisa was kind, thoughtful, helpful, and knowledgeable. I had the pleasure of interacting with multiple staff at Glanzmann and each one treated me with kindness and respect. This location was extremely clean and everyone was meticulously attentive to COVID restrictions. Once I was confident that I wanted to buy the car, Lisa explained the full break down of the pricing and there were no hidden or surprise charges. Warren was even able to get us a better loan rate than my credit union offered me! There were two minor fixes I asked for, and Glanzmann repaired them free of charge and detailed the car for me prior to pick-up. After 4 months, I still have nothing but good things to say about this car and my experience at Glanzmann. More

Service was excellent. Bryan was very helpful. Tesla could learn a lot from these guys! Great customer experience. Very friendly and communicative service. Thank you! could learn a lot from these guys! Great customer experience. Very friendly and communicative service. Thank you! More

Everyone was kind and very helpful. I didn't feel any pressure at all. Randy Jennings was there to answer any questions about my lease and the car. He went over all the features of the car before I left pressure at all. Randy Jennings was there to answer any questions about my lease and the car. He went over all the features of the car before I left the dealership. He went out of his way to make sure I could drive the color and model I wanted. Everything was easy and smooth. Highly recommended! More

They have always been very professional and wanted to make my issues addressed. Bryan explained what had to be done and the approximate time to complete. He provided me with updates until completion. I make my issues addressed. Bryan explained what had to be done and the approximate time to complete. He provided me with updates until completion. I was very satisfied with my service. More

Chris@Glanzmann is the best. Kept me informed at every step from the time I brought my car in, u til it was done. He explained everything that was done to may car. step from the time I brought my car in, u til it was done. He explained everything that was done to may car. More

Tyler Beck was amazing.He advised me as to the problem with my car and followed through to the very end. He is a definite asset to Glanzmann service department. He offered to get me a loaner without delay with my car and followed through to the very end. He is a definite asset to Glanzmann service department. He offered to get me a loaner without delay and his concern was appreciated. His workmanship came shining through. Linda Harrington More

Good service , accommodative me with free rental car, good communication via text and phone calls. Inspected car without me asking for it. Even offered to wash the car. good communication via text and phone calls. Inspected car without me asking for it. Even offered to wash the car. More

Our Glanzmann experience was amazing, Lisa Carmichael was attentive to our needs, provided clear information about our car, and her follow up was spot on. LAC attentive to our needs, provided clear information about our car, and her follow up was spot on. LAC More