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Glanzmann Subaru

Hatboro, PA

4.7
1,773 Reviews
Glanzmann Subaru, Philadelphia's Premier Subaru Dealership, is located at 1001 S York Rd. in Willow Grove, PA. At Glanzmann, we understand that it's our customers who have kept us in business for over 40 years which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!
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1001 South York Road

Hatboro, PA

19040

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Showing 1,773 reviews

October 02, 2021

Randy Jennings is a great, respectable salesperson. Unfortunately, the sales manager who is currently there was very unprofessional in his interaction with us. Did not even take the time to introduce More

by Ehsh68
Recommend Dealer
No
Employees Worked With
Dana Goodman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Jennings
Oct 05, 2021 -

Glanzmann Subaru responded

Ehsh68, I am sorry that we left you with this impression. As you have experienced in the past, this is not the level of service that we strive to provide. Randy, who provided you great service, would welcome the opportunity to assist you further and I would be happy to introduce you to a different manager that can answer any questions that Randy is unable to. We certainly value you and your business and hope that this one interaction with one member of our team will not abandon a longtime relationship. Sincerely, Jeff Glanzmann

Oct 06, 2021 -

Ehsh68 responded

Hello Jeff, Thank you very much for your response. I truly appreciate you taking the time to respond. Randy is a great sales representative. I truly appreciate his time. Unfortunately, I had an appointment with another Subaru dealership. I was able to put a hold on a Crosstrek. I do have the Ascent which will be coming off lease next year. I will be happy to stop by Glanzmann then. Thank you

September 23, 2021

Brad …Very friendly when you arriveGoes over services to Brad …Very friendly when you arrive Goes over services to be done Before car is finished comes out to let how much longer it will take and do you wa More

by mkf2tef
Recommend Dealer
Yes
Employees Worked With
Brad DeMarco
Sep 24, 2021 -

Glanzmann Subaru responded

Hi, mkf2tef! Thank you for the 5-star review. We're happy to heat that working with Brad elevated your experience with us. We hope to work with you again in the future. Have a great day! Sincerely, Jeff Glanzmann

September 23, 2021

Great Dealership Service Department Came in for an oil Great Dealership Service Department Came in for an oil change. Karen was very professional and most of all helpful to my service needs. Karen is wha More

by Derick Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Sipps
Sep 23, 2021 -

Glanzmann Subaru responded

Hi, Derick Palmer! Thank you for the 5-star review. We're happy to hear that working with Karen elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Jeff Glanzmann

September 05, 2021

Great service! Scott in sales did a great job! Chris was awesome with showing us features in the car. He was Very patient! Thank You More

by Bumpparker01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Rodemich
Sep 07, 2021 -

Glanzmann Subaru responded

Hi, Bumpparker01! Thank you for the stellar review. We're happy to hear that working with Scott and Chris elevated your shopping experience with us. Have a wonderful day! Sincerely, Jeff Glanzmann

September 04, 2021

My experience with getting another leased vehicle at Glanzmann Subaru was fantastic! The staff is super friendly, knowledgeable, helpful, and made me feel super excited about getting a new car. They op More

by MisterGroot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Baumbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Leibig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Glanzmann Subaru responded

Thank you for the 5-star review, Mister Groot! We're happy to hear that your positive experience earned us your recommendation. We're looking forward to working with you again in the future. Have a great day! Sincerely, Jeff Glanzmann

August 30, 2021

Awful place. They were laughing and made fun of us throughout the whole process. Didn't get owners manual and spare key as promised. They were treating us as a second class citizens. More

by shameful
Recommend Dealer
No
Employees Worked With
Alex Diaczenko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Leibig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Glanzmann Subaru responded

shameful, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Our sales director, Dana, will be reaching out to resolve the issue. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeff Glanzmann

August 28, 2021

This was my first experience with Glanzmann Subaru.I This was my first experience with Glanzmann Subaru. I have nothing but kind words and compliments to offer! The operation is exceptional, from the More

by HRF95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onorata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Leibig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Gross
Aug 30, 2021 -

Glanzmann Subaru responded

Thank you for the detailed 5-star review, HRF95! Congratulations on your new Forester! We're delighted to hear that working with Liz, Keith, and Warren elevated your shopping experience with us. We look forward to your next visit. Till then, welcome to the Glanzmann Subaru family, and we hope you enjoy your new ride! Sincerely, Jeff Glanzmann

August 26, 2021

I had a great experience at Glanzmann! Ken was amazing and the whole process was so quick and easy. I'd recommend them to EVERYONE! More

by Colette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Baumbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Leibig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Glanzmann Subaru responded

Hi, Colette! Thank you for the 5-star review. We're happy to hear that working with Ken earned us your recommendation. We look forward to working with you again. Safe travels! Sincerely, Jeff Glanzmann

August 26, 2021

Ken was patient, helpful and made my purchase easy and enjoyable. I will definitely purchase my next Subaru from him. More

by mjacobtoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Baumbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Glanzmann Subaru responded

Thank you for the high rating, mjacobtoo! We're happy to hear that working with Ken earned us your loyalty and trust. Please let us know if there's anything else we can assist you with. Take care! Sincerely, Jeff Glanzmann

August 26, 2021

I drove 2 1/2 hours planning to check out 3 Outback models within an hour drive. First stop was at Glanzmann and Paul was outstanding, not pushy, just good customer based service. I was offered a reaso More

by WarrenL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Baumbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Glanzmann Subaru responded

Hi, WarrenL! Thank you for the high rating. We're delighted to hear that working with Paul elevated your shopping experience with us and earned us your recommendation. We look forward to your next visit. Till then, we hope you enjoy your new ride! Sincerely, Jeff Glanzmann

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