Glanzmann Subaru

Dan is truly customer service at its best. My vehicles was there from another dealer after it was diagnosed to need a $10,000 dollar transmission. I went there met Dan and explained the situation. He took was there from another dealer after it was diagnosed to need a $10,000 dollar transmission. I went there met Dan and explained the situation. He took my car and re-diagnosed and when completed had some coils and ignitor assembly replaced. He took his time to analyze and ensure the car was repaired properly. His continued contact during this process gave me a real feel of customer support. With this replaced I also had other items repaired there as well. Dan has gained a customer for life. Will continue to go back for inspections and all repairs necessary. Thanks Dan for everything. Fyi if I could give more then 5 I would. More

Kyle was my service advisor, he was very professional even though it took about four weeks of back and forth. He did not make me feel like I was just complaining, because twice all the lights on the dash even though it took about four weeks of back and forth. He did not make me feel like I was just complaining, because twice all the lights on the dash went off a block before I pulled up into the shop. My problem was the engine light, brake light, cruise control light, and traction control light kept coming on and staying on for days. Kyle kept me updated with things they where looking into, not taking down, put explaining things to me.for four weeks. At the end it was the Oil Control Vale that was replaced. And the overall cost was not to bad. I would take my car back to Kyle and the mechanic he works with. If you want someone to work with you to locate the problem…. Try the Kyle team I have a 2013 Subaru Outback 3.6 More

This is my second purchase from Glanzmann. With this purchase, Lauren Lange was our very knowledgeable salesperson. I recently returned to Glanzmann to meet with Christian Rodemich, who capably explain purchase, Lauren Lange was our very knowledgeable salesperson. I recently returned to Glanzmann to meet with Christian Rodemich, who capably explained all of the features that I was not familiar with from my '13 Crosstrek. Good job, Glanzmann! More

I presented to the Glanzmann service area at 7:20 am. Stephanie was already directing cars into the service area. She registered me and directed me to the waiting room. Not only did she update me on my s Stephanie was already directing cars into the service area. She registered me and directed me to the waiting room. Not only did she update me on my service, she delivered my car so that I could checkout and leave. Stephanie is remarkable.... She is competent, customer friendly and an excellent manager. Thank you, Stephanie More

Absolute disappointment about how the communications are handled. My phone calls, messages, and email are simply ignored. The temporary plates are expired and no one is willing to give me an update on the s handled. My phone calls, messages, and email are simply ignored. The temporary plates are expired and no one is willing to give me an update on the status of the state registration. I'm not able to use my vehicle. Outrageous service, irresponsible personnel. More

We want to give a huge thank you to Christian Rodemich for his high level of expertise when explaining the workings of our new 2021 Outback! Coming from a 2004 car, the new technology was a bit overwhelmi for his high level of expertise when explaining the workings of our new 2021 Outback! Coming from a 2004 car, the new technology was a bit overwhelming, but Christian explained things in an informative and friendly manner. Also, he is a very personable and kind person and helped to put us at ease immediately. We appreciate that Glanzmann offers this service. You picked a winner in Christian! Thanks again! Ranjana and George Klima More

Found a nice Certified Preowned at this dealership and made appointment. Salesman was actually very professional. No haggle policy at this dealership. All good until the next day when I emailed with 3 iss made appointment. Salesman was actually very professional. No haggle policy at this dealership. All good until the next day when I emailed with 3 issues, none of which was answered. No reason to check back here, esp if post sale communication is so poor. More

Excellent experience all around! I went in for several questions and Christian Rodemich, vehicle concierge, was incredibly informative and patient. He assisted me with my questions as well as did a genera questions and Christian Rodemich, vehicle concierge, was incredibly informative and patient. He assisted me with my questions as well as did a general overview of things I had forgotten. This is an excellent service Glanzmann offers and Christian was great! More

Wonderfully patient with all my questions, all my test drives, great service all around! No pressure at any time to come to a decision. Can’t wait until they move to their new state of the art facility i drives, great service all around! No pressure at any time to come to a decision. Can’t wait until they move to their new state of the art facility in Willow Grove! Many of my family members have also been extremely satisfied with Glanzmann Subaru - great cars, great no pressure sales, great service! What more can you ask for??? More

Last Monday we purchaed our fourth Subaru from Glanzmann since 2013. Andrew Casey has always made the sales process a pleasurable experience. Everyone who we have meet at Glanzmann has always been honest since 2013. Andrew Casey has always made the sales process a pleasurable experience. Everyone who we have meet at Glanzmann has always been honest, trustworthy and friendly. We never thought of buying a Subaru from another dealer. They really treat you lke family More