Gjovik Ford

They don’t stand behind their word Extremely unhappy with the way they do business. I bought a used truck from them. They said that they would do whatever is takes to fix the truck and Extremely unhappy with the way they do business. I bought a used truck from them. They said that they would do whatever is takes to fix the truck and that they would make it right. So we did the deal, they fixed one of the two issues. I brought the truck back after the second issue didn’t get fixed, they “fixed” the issue again and no sooner than pulling back in my driveway the codes were back. Now they say there is nothing more they can do for me. I WILL NOT buy anything else from this dealership!!! More

Best Family to deal with I've known Olaf, Scott and the crew and have been doing business here for 20 years. Small town service that cares about every customer and strive to d I've known Olaf, Scott and the crew and have been doing business here for 20 years. Small town service that cares about every customer and strive to do the right thing. Shop here with confidence! More

A great dealership I have bought two vehicles from Gjovic, my salesman was Landis Alltop on both cars he took care of our every need and any problems with our vehicles. I have bought two vehicles from Gjovic, my salesman was Landis Alltop on both cars he took care of our every need and any problems with our vehicles. I would recommend anyone buying a vehicle from Gjovic ford to see Landis Alltop, he will take very good care of you before and after your purchase. They have a friendly service department also. More

Great People I have bought 3 vehicles from gjovik ford in sandwich ilinois. They have always been nice to me. Quick to get me in for service of our vehicles. Work I have bought 3 vehicles from gjovik ford in sandwich ilinois. They have always been nice to me. Quick to get me in for service of our vehicles. Work gets done right and fast. I've only had one past bad experience with them and i don't have to deal with that one idiot at all. More

Del. of new tr. All del . Opp. Installed top quality job ! My salesman, lanney Altop, handled everything for me! No need to go through service! He made sure all of my needs were met, from the sale end to the s My salesman, lanney Altop, handled everything for me! No need to go through service! He made sure all of my needs were met, from the sale end to the service end. Everything the service department did (installing bed liner, soundproofing and rear wheel inner liners) was handled expediently and professionally. I'll be back! More

First oil change on my new Ford Fiesta. As usual Gjovik always services me with a smile on their faces. They recognize me every time I visit for service on my cars. They are always done wi As usual Gjovik always services me with a smile on their faces. They recognize me every time I visit for service on my cars. They are always done with the work in a timely manner. They are always polite, and are awesome with their customer service. I recommend them to everyone. More

Can't even take the time to call back Tried to buy a truck today left multiple messages Rick called once did my credit and never heard from him again. Had a 5000 down payment I would have Tried to buy a truck today left multiple messages Rick called once did my credit and never heard from him again. Had a 5000 down payment I would have put on the truck. Said he was going to call back in 15 min and here it is 5 hours later and no call. I wouldn't recommend this place to anyone they have the worst customer service. And they close in a half hour and live 2 hours away. I'm going elsewhere so should you More

Good at first but they lied to me, so bad in the long run. Jeff xxxxxx sold me a 2014 Ford Focus. He did not disclose information he and his mangers had about the Ford Focus transmission problems. The the trip Jeff xxxxxx sold me a 2014 Ford Focus. He did not disclose information he and his mangers had about the Ford Focus transmission problems. The the trips to the shop started and we were told that this was an ongoing problem with these transmissions since 2011. Transmission has been torn down twice to replace clutch plates. Has to go in every 7 months for repair and another computer update to go with it. no one told us about the problem when we bought the car new. Now they tell us only a new transmission will fix it but they will not replace it. we are now stuck with a car that is decreasing in value and will run out of warranty and we will be left with fixing it every time it has to go in. Don't do business with Gjovik Ford for any purchase. They are liars. The lawsuits are starting now. I too will file one but not to fix this car but for non disclosure of something that if i had known, i would not have bought the car. Samuel Jones More

Bad customer service Went in looking for a truck for myself after having seen one posted online. No one came out to ask how we were doing or if we were interested in a cer Went in looking for a truck for myself after having seen one posted online. No one came out to ask how we were doing or if we were interested in a certain vehicle. Had to go inside and ask for someone to help us out. Went in a test drove a car and was looking to possible trade in my car. Horrible salesman Terry did not even ask what we were interested or even try to make a deal. When i asked if they can give me a good deal or try to work some numbers out, sales man stood up and told us to have a good night. Literally kicked us out of the dealership and never once tried to negotiate a deal or show us other vehicles we may be interested in. I will not recommend this dealership to any of my friends or family. Worst customer service i have experience and sales man was a total xxxxxxx! Not professional at all nor interested in the customer needs and on top very disrespectful!!They def did not want to sell or even show me any options that were available for me. Total waste of time and never going back!! More