Gjovik Ford

The Sales and Service representative was helpful, thorough, and great at following up with pertinent information. Dion made the buying process very easy and hassle free. We will definitely buy from thorough, and great at following up with pertinent information. Dion made the buying process very easy and hassle free. We will definitely buy from them again! More

Went to Gjovik Ford 05/17/2024 to purchase my car and was met by my salesman that was going to sell it to me.Nice gentleman! Went with me for a test ride, sold! Went into start the paperwork which he explain met by my salesman that was going to sell it to me.Nice gentleman! Went with me for a test ride, sold! Went into start the paperwork which he explained to me...blah blah blah Went into financing and the gentleman had it all done! After looking over the expense list noticed three charges on the tally sheet. When I questioned him on it he said it standard for sales and when I asked it to be explained to me he prompted the sale agent. After he explained what they were all for it turned out to be an add on expenses in which increases income for the sales person... them three additions were removed. After the sale we find that a 2021 car doesn't come with a owners manual and not buying a car from a dealership in 18 years and todays technology, I should have one! Contacted my salesman about getting one, he said he would talk to his manager about getting one. Didn't hear back called again to speak to manager (Matt) left a message never got a call back! The next call my boyfriend called the salesman left a message. Which was returned, he was asked to get a message to manager (Matt) to call him back...days later he called him back and said he would get that manual.After one month of waiting for it's arrival the wait was over! Called salesman about the amount of time it has taken for it's arrival....he agreed and said he would talk to his manager (Matt) and call me back...no call back! I called left a message with manager (Matt) to call me back...nothing 07/22/24 More

I’ve been dealing with this dealer for over 25 years and have never been disappointed. While it’s been over 12 years since I purchased a car, and all the personnel have changed, it’s still has the same cust have never been disappointed. While it’s been over 12 years since I purchased a car, and all the personnel have changed, it’s still has the same customer care philosophy and a great knowledgeable staff. They seem to always put the customer first. More

On their website they listed a brand new Ford Bronco with the price. We get to the dealership and the price is $2100 more then the listing, salesmen said they ceramic coated the paint and it included an inte the price. We get to the dealership and the price is $2100 more then the listing, salesmen said they ceramic coated the paint and it included an interior warranty. We said we don’t want either, just the price on the website. Salesman said “l have to charge you for the ceramic coating since it was already done, if you don’t want it you can pick out a different Bronco.” Real professional right! They finally deducted $500 for the “interior warranty” but not the ceramic. What a sneaky way to make more money!! Sad, very sad. More

I was extremely impressed with the friendliness from the general manager, Matt, to the salesman, and to the finance guy Zack. I love my truck. They treated me extremely well and I would strongly recommend t general manager, Matt, to the salesman, and to the finance guy Zack. I love my truck. They treated me extremely well and I would strongly recommend this dealership. I will even if I’m looking for another vehicle this is where I will go. More

My review is not to the sales rep that helped me. I really wanted to give the dealership a good review but as for now I can’t. The sales rep was great I came in Friday and ended up buying a used F150 I really wanted to give the dealership a good review but as for now I can’t. The sales rep was great I came in Friday and ended up buying a used F150. The sales rep and I went over the numbers back and forth with is the typical way of working on the deal. It was raining very hard that day so I couldn’t get good look over on the truck. Sales rep did bring it into the service bay so I call look it over. The truck was still wet. So we make the deal finance was quick and I was driving home with my new truck. The next day when it’s dry and I clean the tru k I noticed that the tail light had a crack in it and there was water inside it so I sent a text to the sales rep and he said he will ask the used car manager. Next day he calls and said the used car manager can’t help or do anything for me. He said that it’s not a safety problem even if there is water inside the tail light. I told the sales rep that he knew it was raining hard and that we missed it when I was looking over the truck. He said as of now sorry but used car manager said can’t help. So everything was good until I needed just a bit of help and the used car manager said no not my problem they got paid and he clearly doesn’t care. It’s a shame because I really wanted to leave a good review but I guess not. Please look over the cars you are looking to buy. More

Jennessa and John are wonderful to work with. They are knowledgeable about their cars and make it a wonderful experience! They are knowledgeable about their cars and make it a wonderful experience! More

Wonderful experience as always. From sales to service, best experience from a dealership. Professional and courteous every time. From sales to service, best experience from a dealership. Professional and courteous every time. More

I worked with Stevie Squillo and I'm so impressed with the professionalism and k owlege of vehicles this salesperson has. Stevie, you've earned a lifelong customer! the professionalism and k owlege of vehicles this salesperson has. Stevie, you've earned a lifelong customer! More

What a wonderful experience. No pressure. Was like sitting with a friend talking about car. No pressure. Was like sitting with a friend talking about car. More