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Ginn Chevrolet

Covington, GA

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11 Reviews
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8153 Access Road

Covington, GA

30014

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Showing 11 reviews

August 30, 2024

They don’t honor appointments and keep cars way too long. They also don’t communicate with customers. More

by druhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca
Sep 03, 2024 -

Ginn Chevrolet responded

Thank you for your feedback. We understand your frustration regarding the appointment and communication issues you experienced at Ginn Chevrolet. Please feel free to reach out to us directly so we can address your experience further. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 31, 2023

In April of this year, I bought a 2017 Dually Truck from this dealer. 3 Months later I decided to sell my truck for family reasons. I tried to sell my truck 3 different times and each time other dealers More

by srwilliams23231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
n/a
Aug 02, 2023 -

Ginn Chevrolet responded

When you purchased your vehicle, it was fully disclosed to you as a GM repurchased vehicle. You signed both the GM disclosure and the corresponding Carfax which showed the repurchase by GM and the reason for the repurchase. If you are unable to locate your copy, I will be glad to provide you with another copy. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Aug 02, 2023 -

srwilliams23231 responded

Your salesman Never disclosed or showed me this truck had a branded title…. I was misled for a quick sale.. These people are not trustworthy.. don’t get got

October 26, 2019

Service Department So after buying 4 cars in 3 years. It has been a struggle with the service and parts department trying to rip us off at every turn. Service is awful a More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quick Change
November 06, 2018

Trouble shooting/parts changing on my daughter's Cruise My daughter carried her Chevy Cruise to the shop just over a year ago and they said that the turbo was bad and replaced it. Well we bought the extende More

by T womack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike knolley, my daughter spoke with Jerry or Kerry Kennedy and a very sweet receptionist Julia and I didn't get her last name but she was the only helpful person that I spoke with. She gave me the General manager/co owner number.
September 14, 2018

Don't waste your time at their service center. We took our car there to have them run it through a fuel pressure check, check codes, check battery, and then change spark plugs as we had an occasion More

by pam5
Recommend Dealer
No
Employees Worked With
Kerry, Jerry, and Mr. Cartledge
June 29, 2017

Great Experience I have purchased 4 vehicles from Ginn in the past 3 years and they always treat me like family. I don't have to haggle and the financing is great, the More

by Bigred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Pickens
June 09, 2017

This was the best buying experience we have ever had. This was a great experience. I called Ryan Simmons and told him what I was looking for and he went to work and found the car we was looking for. When More

by Bush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons
May 24, 2017

Don't know the definition of SERVICE Ginn Motor Co. will no longer get ANY of my business. Their service department and its personnel are horrible. They do not do work on time, do not con More

by scott1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
January 07, 2017

Had used vehicle I was hunting at a great price. Vehicle off lease had history did test drive sales team couldn't have been easier to deal with helpful in every way. Followed up to see if everything More

by Kenneth N. Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Pickens, Phillip Neal
January 05, 2015

Bad Experience The wife and I were in the market for an Impala 2LTZ. Found one we really liked at Ginn Chevy and called to verify the car was on the lot. Also called More

by Breakout
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie and Matt
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