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Ginn Chevrolet

Covington, GA

4.6
218 Reviews

8153 Access Road

Covington, GA

30014

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Showing 218 reviews

September 21, 2026

They took me right in and had my truck repaired in a couple of days More

by MELVINBRAKE66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady
Sep 22, 2026 -

Ginn Chevrolet responded

Thank you for your positive review, Melvin! I’m pleased to hear that we were able to get your truck repaired quickly. At Ginn Chevrolet, we strive to provide efficient service, and it's great to know we met your expectations. Looking forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 20, 2026

Staff is both courteous and professional. Work was completed within a reasonable period of time. More

by EGROEGANN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
That should be in your records.
Sep 20, 2026 -

Ginn Chevrolet responded

Thank you for your review! I appreciate your feedback about our courteous and professional staff and am glad to hear that your work was completed in a timely manner. We hope to see you again at Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 20, 2026

They treat you like FAMILY! I recommend everyone who is looking for cat GINN is the place to go. More

by williewilliams8217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese
Sep 20, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review, Willie! I’m thrilled to hear that you felt treated like family at Ginn Chevrolet. Your recommendation means a lot to us, and I appreciate you spreading the word. We look forward to welcoming you back for your next vehicle purchase! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 18, 2026

Had my car for a month. They fix the problem but before we can pick up it has the same problem???? More

by bmwaviation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Sep 18, 2026 -

Ginn Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the recurring issue with your vehicle after having it serviced at Ginn Chevrolet. I appreciate you bringing this to our attention. However, we're unable to locate any customer information in our system based on the name associated with this review. I encourage you to reach out to me directly so I can discuss this matter further. Your satisfaction is important to me. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 17, 2026

JJ and team are helpful and efficent. Professional and caring. love Ginn Chevrolet. The team will work with youfor your needs. More

by shelia.hodges7930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ and Mr Mcman
Sep 17, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful feedback, Shelia! I’m thrilled to hear that you had a positive experience with JJ and the team at Ginn Chevrolet. Our goal is to provide helpful and efficient service, and it's great to know we met your needs. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 17, 2026

Reese & the whole team at Ginn were very helpful & efficient. They were able to get my loan approved & pick a vehicle with no hassle or dragging out the process. Start to finish was quick, easy & expl More

by NicoleD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese
Sep 17, 2026 -

Ginn Chevrolet responded

Thank you for your fantastic review, Nicole! I’m delighted to hear that Reese and our team were able to assist you efficiently and make the process of getting your loan approved and selecting a vehicle so smooth. Your satisfaction is our priority, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 02, 2026

I appreciate the people they Kept us informed on how the work was being done!! More

by edge4484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
Sep 03, 2026 -

Ginn Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you appreciated the communication during your visit to Ginn Chevrolet. We strive to keep you informed every step of the way. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 02, 2026

As usual the service department was outstanding. they kept me updated with the repairs on the vehicle. More

by stephentorbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Sep 03, 2026 -

Ginn Chevrolet responded

Thank you for your kind words, Stephen! I’m thrilled to hear that the service department provided you with outstanding support and kept you informed throughout the repairs on your vehicle. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

August 29, 2026

The App that is used to check on your vehicles progress needs updating. As I was waiting for my Tahoe to have tires and alignment the app was always in inspection mode. It never moved to servicing or compl More

by amts.donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 30, 2026 -

Ginn Chevrolet responded

Donna, thank you for your feedback regarding the app experience while waiting for your Chevrolet Tahoe, and I appreciate you bringing this to our attention. I understand how important it is for customers to receive accurate updates during their service. Your input is valuable as we work to improve our systems at Ginn Chevrolet. If you have any further concerns or suggestions, please feel free to reach out to me directly. We look forward to serving you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

August 28, 2026

Professional and caring. Will work with you for your needs. Family business. Friendly and considerate. Love Ginn Chevrolet More

by david1966mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mann and Ms. Carolyn
Aug 28, 2026 -

Ginn Chevrolet responded

Thank you for your review, David! I’m glad you had a positive experience at Ginn Chevrolet. We truly appreciate your kind words about our family-oriented approach. We look forward to assisting you with your needs again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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