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Gillman Subaru North
Houston, TX
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196 Reviews of Gillman Subaru North
From Sales (Brendan) to Service (Jackie) - this dealership is top-notch! They helped my teen thru the purchase process & how vehicle service works for her first car with care, friendliness. E dealership is top-notch! They helped my teen thru the purchase process & how vehicle service works for her first car with care, friendliness. Employees actually care about what you need at this business - would recommend to friends & family. More
Arrived for service without appointment, prepared to wait one hour plus for first oil change, etc. Pleasantly surprised when advised my Ascent was was ready to go in 45 minutes. one hour plus for first oil change, etc. Pleasantly surprised when advised my Ascent was was ready to go in 45 minutes. More
Not often buying a car becomes a memorable experience in a good way. I recently had that experience with Team Gillman Subaru North. Donald Scegiel was excellent in advising me on this purchase. Friendly and a good way. I recently had that experience with Team Gillman Subaru North. Donald Scegiel was excellent in advising me on this purchase. Friendly and also responsive to my questions. Even before I got there Patrick Claussen had communicated to get the ball rolling in valuing my trade and helping to get the price right. The whole pleasant experience was finalized with the business manager Devonte Brown who was efficient and helped guide my decisions on my extra protection choices and the financing. This is my dealership for all future purchases. I drove an hour from Katy, I would have driven 2 hours to get this kind of care and service. The dealership facility itself is amazing. Well done!!! More
The wife and I went to Gillman Subaru North and looking at other dealerships and test driving different vehicles. We were actually heading to the Lexus dealership when we both decided to check out Subaru. at other dealerships and test driving different vehicles. We were actually heading to the Lexus dealership when we both decided to check out Subaru. The saleslady, Shanaz, was awesome! She answered every question we had, took us for test drives and never pressured us! The wife found a car she really liked and Shanaz showed her how to work the different features. Finance was awesome as well! It was a great experience! More
Tricked me into taking windshield protection and ding coverage and than coils not cancel coverage. Car drifts is n Katy freeway and northwest freeway. I believe that this is a safety issue and a am ve coverage and than coils not cancel coverage. Car drifts is n Katy freeway and northwest freeway. I believe that this is a safety issue and a am very concerned. Neither the dealer nor Subaru would claim any responsibility, More
Our Salesperson Brian was great, but Amir the GM of sales is the worst and treated us terribly. I had a simple question about pre qualifying for a car and then he proceeded to explain to me how I would n is the worst and treated us terribly. I had a simple question about pre qualifying for a car and then he proceeded to explain to me how I would never be able to afford a car when that was utterly false. He was horribly rude and when we told him we didn’t like the way he was treated us he told us to go elsewhere. He also called me and attempted to rather aggressively get me to agree to the price of the car over the phone. Not sure why Amir was hired but he has terrible customer service and not a very good person. More
I had a wonderful experience all around with the Gillman Subaru North! From the moment we stepped in to look at the Subaru Outbacks, we were welcomed by Brian and then Robert Telkamp who answered all of our Subaru North! From the moment we stepped in to look at the Subaru Outbacks, we were welcomed by Brian and then Robert Telkamp who answered all of our questions. By the time we left, I had ordered the perfect Outback thanks to Robert and the manager, Daniel Ellis in the color I wanted with every else in it that I requested. I'm overjoyed with the service and professionalism at this dealership! More