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Gillman Subaru North
Houston, TX
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194 Reviews of Gillman Subaru North
Excellent employees. Great attitudes and very helpful. Never pushed anything other than what we came to see unless we requested it. After visiting other dealers, we went back to Gillman Subaru because of Never pushed anything other than what we came to see unless we requested it. After visiting other dealers, we went back to Gillman Subaru because of the treatment we received and purchased a used vehicle. More
Brenda was great to work with. She answered our questions and worked with us on the price in a professional and curteous manner. We started at Gillman Subaru because I had purchased 2 other vehicles from Gil and worked with us on the price in a professional and curteous manner. We started at Gillman Subaru because I had purchased 2 other vehicles from Gillman in the past. We went to several other dealers in the Houston area but returned to Gillman Subaru to make our final deal because of the people, pricing and performance of the overall offering. We will definitely be back and will tell our friends and associates about the great treatment we received from Gillman and Brenda. Thanks for your help Steve Brunner More
First of all, I should explain that I was a first time car buyer and a little wary of the process of buying a car. Being a younger customer and technology savvy, the vehicle research aspect of my purchase car buyer and a little wary of the process of buying a car. Being a younger customer and technology savvy, the vehicle research aspect of my purchase was accomplished way ahead of time. My main concern was interacting with dealers in person, I wanted to avoid high pressure sales techniques and lures that my friends, parents, and coworkers had warned me about for years. This pretty much meant that I was going to use a technique that I found comfortable when exploring my options. So, while using online car buying resources available to me, I was contacted by Patrick Clausen from Gillman. Patrick embraces email conversation with the potential buyer, which adds a level of confidence for me when discussing details about the car. He was courteous, respectful, prompt, and open over email about questions I had, including out-the-door price of the vehicle, and without badgering me to come in to the dealership for a test drive. This aspect of the purchasing process was very refreshing for me and stood out tremendously compared to my correspondence with other dealerships. In the end, we got quotes from 6 dealers in Texas for a 2011 Subaru Outback. Patrick at Gillman Subaru North gave me the best price, and best customer service, of all the dealerships. I would give them 6 stars if I could for the price and service they rendered! More
I emailed the dealer for a quote and Patrick replied back the same day with a very detailed itemized quote. They were the best price in the Southeast Texas area and were very easy to work with. When I went the same day with a very detailed itemized quote. They were the best price in the Southeast Texas area and were very easy to work with. When I went to pick up the car I was in and out in one hour. I would definitely buy another car from them in the future. More
We had been to multiple dealerships throughout the day - I was tired, I was sick of car-salesmen - I just wanted to go home. My husband suggested we stop in at the Subaru dealership on the way home. Thank I was tired, I was sick of car-salesmen - I just wanted to go home. My husband suggested we stop in at the Subaru dealership on the way home. Thank goodness we did! They were unlike every other dealership we had visited. Brenda was so friendly - she didn't keep asking "what will it take to get you in a car today?" She didn't push a sale on to us - rather - she educated us on the benefits of Subaru and really took care to show us why Subaru cars were great cars. I would recommend Gillman Subaru to anyone looking for a new car and especially send them to Brenda! She is amazing!!! More
We have now leased our 3rd Subaru from the same dealership and same salesman.... To me, it goes without saying, but we are EXTREMELY pleased with both. We currently have a 2009 Legacy and just tra dealership and same salesman.... To me, it goes without saying, but we are EXTREMELY pleased with both. We currently have a 2009 Legacy and just traded our 2008 Outback for the 2011 Outback, and LOVING IT!!! We are most definitely a Subaru family! Patrick is an excellent and honest salesman, who makes for a pleasurable and stress-free buying experience. We have recommended this dealership and most definitely Patrick to several of our friends and co-workers. He is #1 with us!! More
What I liked best about Pat is that he explained every question I had without hesitation and I felt he was a very honest salesman. The time from walk in to drive out was exceptional. Because the color of question I had without hesitation and I felt he was a very honest salesman. The time from walk in to drive out was exceptional. Because the color of car that I wanted wasn't available, Pat personally drove my car from a southwest Houston dealership back to Gillman Subaru as soon as I made the decision to purchase the car. To save time, financing and paperwork were being completed simultaneously. There was no pressure sales tactics from anyone at the dealership which made me feel very comfortable. I would definitely recommend this dealership to any of my friends or family who wished to purchase a Subaru. More
John greeted us right away when my wife and I arrived at the dealership. He was very informative and did a good job pointing out the advantages of his vehicles. He seemed interested in our needs, and went o the dealership. He was very informative and did a good job pointing out the advantages of his vehicles. He seemed interested in our needs, and went out of his way to satisfy us. He was very straigtforward and honest with us about pricing. We felt much more valued as customers here than we felt when we visited some other area dealerships. We also appreciated that he followed up after our initial vist, and really seemed to want us as customers. Stacy was very professional and throughly explained the financing. We were very pleased with our experience, and will definitely be repeat customers. More
Brenda is a very knowledgable sales person. There was absolutely no pressure to purchase - we test drove several used vehicles before settling on a new Subaru. One detraction is that the sales manager " absolutely no pressure to purchase - we test drove several used vehicles before settling on a new Subaru. One detraction is that the sales manager "threw in" a 24,000 mile service program that we later found out was part of Subaru's standard offering. More
I have had more help from Brenda Gore Johnson than any other sales person from any other dealer in my life (i'm 58), when I needed help on the 2007 Forester I purchased for my daughter, Brenda step up a other sales person from any other dealer in my life (i'm 58), when I needed help on the 2007 Forester I purchased for my daughter, Brenda step up and provided more help than anyone could ever ask for. When we needed help on service and I contacted Brenda, she got with Chris Wehe and he went the extra mile to prove that their team at Gillman Subaru is number one in the state of Texas. Fred Majors Erin Paige Majors 10-4-10 More