
Gillman Subaru North
Houston, TX
Filter Reviews by Keyword
By Type
196 Reviews of Gillman Subaru North
Super happy with quality and efficiency of this dealership My first Subaru purchase and I couldn't be happier. I stopped in later in the evening and had no problems getting quality service from everyone here. My first Subaru purchase and I couldn't be happier. I stopped in later in the evening and had no problems getting quality service from everyone here. Friendly, professional, and not pushy. With the help of the team @ Gillman I was able to find the car I wanted with the options I wanted and was in and out in less than 4 hours. More
Best Experience I've Had I purchased a 2014 Subaru BRZ just 5 days ago. There was no high pressure, no sales gimmicks, and very courteous staff. The financing was the most or I purchased a 2014 Subaru BRZ just 5 days ago. There was no high pressure, no sales gimmicks, and very courteous staff. The financing was the most organized I've ever seen. Was in and out of the finance office in 15 minutes. The salesman went out of their way to find answers to my questions. I also experienced speed responses to my emails. It was the most pleasant experience in buying a car at Gillman's. No haggles, no stress, no disappointments, just the way a dealership should work. Thanks for a wonderful experience. More
when I arrived at the dealership I came with two friends, hadnt planned on buying a car that specific day, only wanted my friends to go with me on a test drive to see if they liked it or approved of the suba hadnt planned on buying a car that specific day, only wanted my friends to go with me on a test drive to see if they liked it or approved of the subaru forester, as much as I did! (was a very rainy gloomy saturday) I live almost 2 hours away from Gillman and I have a subaru dealer near me, JK Subaru about 10 miles away from my home. i went there to test drive a car but feel that they did not want to deal with me. I actually had to wait.... to GET waited on there...but, not at Gillman Subaru....Felicia Cooley came right up to me and my friends and was not pressuring or pushy at all! I actually wanted to speak to her and didnt mind...as opposed to other dealerships that i had been to and i have been to ALOT of them, for the past month since my car accident that totaled my paid for car! like i said, i didnt go there that sat. to buy a car but after i drove the subaru forester again my mind was made up, i wanted the car and sat right down and felicia went to her sales mgr and there wasnt any haggling and in not too much time we came to an agreement and i left that evening with my new subaru! they made it easy and painless haha...and were very nice people to deal with! More
I bought a certified used Honda CRZ just last month! It was a lease vehicle and still had original warranty. My issue is that they promoted how they had a certain "point" check system for all their certifi was a lease vehicle and still had original warranty. My issue is that they promoted how they had a certain "point" check system for all their certified cars. Just this week a service light came on so I took my car in to have the synthetic oil changed at a nearby place. They promptly told me that there was not enough transmission fluid to even register on the dipstick. What? One month after it was all "checked" and its totally gone? We can only get the fluid at a Honda dealer as well.... go figure. I called Gillman to report this. How can this car have passed fluid inspection? It could have been a transmission nightmare! They said bring it in and they'll fix it. I live 200 miles away. My point is it should never have happened in the beginning. This is my third Honda and I have one more child to buy for before college. I will NOT be returning to Gillman. More
I have been considering several sports cars. After a friend suggested I look into a Subaru I found the WRX, and the STI to be appealing. I wing to Gillman Subaru's website to look at inventory and was o friend suggested I look into a Subaru I found the WRX, and the STI to be appealing. I wing to Gillman Subaru's website to look at inventory and was offered an incentive to come in for a test drive. After submitting my information I decided to call to see if I could test drive that night. I was given to a man named Duncan who frankly seemed bored with the conversation and uninterested in speaking to me. Further, I was told that the only way I could test drive either of these cars was if we had already done the paperwork to sell it. I found this irritating in the extreme, but thanks him for his time and hung up. Several minutes later I got a phone call from another gentleman responding to the incentive I had filled out. I explained that I would not start sales paperwork on a car that I had never so much as driven. In the end we ended up in an argument about whether or not he was raising his voice. In all, not only would I not recommend this dealership, after my first experience with the Subaru brand, I'm put off from dealing with the company entirely. Incidentally I had no trouble whatsoever test driving a 370Z which looks like the car I will purchase now. More
Walked in got helped with but the person that was helping us relayed us to Brenda, she is so nice. Anyways she let us test drive the car we wanted. She was great, we wanted to buy the car she negotiated with us relayed us to Brenda, she is so nice. Anyways she let us test drive the car we wanted. She was great, we wanted to buy the car she negotiated with us and found the car in the color we wanted and it had 5 miles on it woo! How awesome right?! Compared to the other dealership that we went to we felt so at ease over here. They had clutter everywhere because they are remodeling, but eh didn't even matter. We bought the car and Brenda and the finance person stayed with us until the deal was done, which was about 11:30, we were the last ones to leave. The dealership was a wonderful experience, hands down. More
Gillman north is out of my way but for the quality service and knowledge I'm more than glad to drive out of my way Logan in parts is knowledgeable and eager to help and if he does not have the answers service and knowledge I'm more than glad to drive out of my way Logan in parts is knowledgeable and eager to help and if he does not have the answers needed he will go out of his way to find them for you you will not leave on satisfied More
Well took my car to do some work on my car,get and get greeted with a smile.lady in service answer all the questions i had and did a great job on the car.While i was there i needed a couple of parts so i greeted with a smile.lady in service answer all the questions i had and did a great job on the car.While i was there i needed a couple of parts so i went to the parts department and a young man named logan helped me out and got me all the parts for an affordable price,great customer service. I would take my car back to this dealership anytime. More
Been to this dealership numerous times for service and test driving vehicles before I bought my STi. The best thing about this dealership would be the parts department where I met this amazing and knowled test driving vehicles before I bought my STi. The best thing about this dealership would be the parts department where I met this amazing and knowledgeable young man name Logan. He is not only knowledgeable about the parts he sells but also recommends things as far as parts for the STi. The other best thing would be the unbeatable prices on the parts. I would surely be coming back for more parts. Two thumbs up! More
went above and beyond to help us make a deal we felt was great and we left satisfied that we got the outback we love and this is our 5th car we bought from gillman north.....also had a great time with every great and we left satisfied that we got the outback we love and this is our 5th car we bought from gillman north.....also had a great time with everyone in the new car sales area and finance.....thanks for the coke and pastrami sandwich.......Brenda is great and so is Patrick...Thanks also to the sales manager for making us a great deal.....we will continue to refer our friends!!!!! john and haike More