Gillman Subaru North

Gillman north is out of my way but for the quality service and knowledge I'm more than glad to drive out of my way Logan in parts is knowledgeable and eager to help and if he does not have the answers service and knowledge I'm more than glad to drive out of my way Logan in parts is knowledgeable and eager to help and if he does not have the answers needed he will go out of his way to find them for you you will not leave on satisfied More

Well took my car to do some work on my car,get and get greeted with a smile.lady in service answer all the questions i had and did a great job on the car.While i was there i needed a couple of parts so i greeted with a smile.lady in service answer all the questions i had and did a great job on the car.While i was there i needed a couple of parts so i went to the parts department and a young man named logan helped me out and got me all the parts for an affordable price,great customer service. I would take my car back to this dealership anytime. More

Been to this dealership numerous times for service and test driving vehicles before I bought my STi. The best thing about this dealership would be the parts department where I met this amazing and knowled test driving vehicles before I bought my STi. The best thing about this dealership would be the parts department where I met this amazing and knowledgeable young man name Logan. He is not only knowledgeable about the parts he sells but also recommends things as far as parts for the STi. The other best thing would be the unbeatable prices on the parts. I would surely be coming back for more parts. Two thumbs up! More

went above and beyond to help us make a deal we felt was great and we left satisfied that we got the outback we love and this is our 5th car we bought from gillman north.....also had a great time with every great and we left satisfied that we got the outback we love and this is our 5th car we bought from gillman north.....also had a great time with everyone in the new car sales area and finance.....thanks for the coke and pastrami sandwich.......Brenda is great and so is Patrick...Thanks also to the sales manager for making us a great deal.....we will continue to refer our friends!!!!! john and haike More

By FAR the WORST dealership I have ever dealt with. The salesman are disrespectful and do not know the policies of Gillman. There’s no communication there. I help my girlfriend buy a car there because i bo salesman are disrespectful and do not know the policies of Gillman. There’s no communication there. I help my girlfriend buy a car there because i bought my 4th sti from them back 08. The first few minutes there the salesman shows us the car and I see there is dirt in the airbox and the engine bay was nasty. I said this makes me nervous that you didn’t clean the car up very good. He said you don’t like it, then dont buy it and closes the hood. I should have walk away then. I told them we will call the bank and pick the car up tomorrow. We called in the morning said everything is good and we will be up after work. We show up and the car is GONE! The salesman is out in a test drive with the car. So disrespectful. Lies,lies,lies. The dealership is run buy a bunch of in experience people. I need to get an oil change on the used 08 Lexus is 250 i bought from them. They said we have the lifetime warranty for the engine as long as all the maintenance is done there. "Gillman promise". i called for an appointment and they now tell me there not sure if i have it. to wait and call and talk to the manager who sold me the car. This is just the icing on the cake for the numerous problem we had buying this car. I would never go there again and will tell everyone to please don’t waste your time with this dealership! More

Great service. I have been using Gillman north for years and the always do a good job. I will continue to work with them in the future. and the always do a good job. I will continue to work with them in the future. More

Excellent and prompt service right from the time that I get there. From the sales department where I bought my car to the service department where I get my parts. All employees displayed the up most profe get there. From the sales department where I bought my car to the service department where I get my parts. All employees displayed the up most professional attitudes and are always courteous and polite. Gilman Subaru north is my dealership. More

I dreaded shopping for a new car after hearing so many bad car-buying stories. My experience was wonderful. I spoke with Internet Sales Manager Patrick Clausen and was immediaately put at ease by his ea bad car-buying stories. My experience was wonderful. I spoke with Internet Sales Manager Patrick Clausen and was immediaately put at ease by his easy-going manner. He explained things thorouglly in understandable terms and weent out of his way to accommodate my needs. I shopped around and went back to Gillman North because they offered the best price and the information Patrick Clalusen had given me proved to be true. He was upfront about all fees, options and alternatives and delivered the car as promised. More

Our first contact was with Hassan who did a great job quickly responding to my initial contact with the dealership via the Website regarding used inventory. Once we were in the dealership, Hasan intro quickly responding to my initial contact with the dealership via the Website regarding used inventory. Once we were in the dealership, Hasan introduced us to Mike Leroy who did a great job taking care of us throughout the process. He was very knowledgable, professional, and thorough in all of his communications regarding the vehicles and purchasing and financing process. I personally appreciated his approach as I did not feel pressured. This is especially important to me and made spending the day with him more enjoyable. Later we met Naser, who we have worked with before for one or more previous purchases. We feel he appreciated our history with the dealership and worked hard to help us be able to make a new car purchase. I would highly recommend Subaru and the Gillman dealership, as well as Mike for sales. My only regret is that in a follow up call with Mike I forgot to tell him we named our steed, "Blanca." Thank you all for jobs well done. It's a huge decision making a new car purchase, especially in these troubled times. Having nice professionals take us through the process makes a big difference. More

I bought an '06 Subaru Tribeca B9. I was referred to this dealership by a friend of mine who has sent others all of whom have bought cars with Gillman. I've been back to the dealership a minimum of 3 - 5 dif dealership by a friend of mine who has sent others all of whom have bought cars with Gillman. I've been back to the dealership a minimum of 3 - 5 different occasions to trade the care back in. The salesman misrepresented information re: the cars estimated mpg. It only gets from 14-17 mpg at best & requires premium gas which I was not informed of until the salesman handed me the keys to the car. I can't afford this expense on my limited income and I'm currently unemployed. I have spoken with the GM of the dealership to make an approriate trade/offer on another car with equal cost and features. He at firtst tried to fix the problem by offering me an oil change if I didn't find a trade. I was not impressed. Louis called me & said he found 2 Nissan Rougues at the Rosenberg dealershp that he would trade for but they sold so he never called me back. I have been back to the dealership many times and called numerous times. I came in again personally and when another Nissan Rogue was found on the internet he wanted to charge $3K more for the same vehichle that he was supposedly willing to trade for earlier. I want Gillman to work with me on a fair trade for my vehicle and a fair offer for the trade vehicle that is equal to or Less than what I currently owe on the car NOT MORE $$$. I made it very clear that I need a car with efficient gas mileage, costing from $12-15K, and one that includes a warranty. That's not what I received. I had to pay $2K xtra for a warranty, I have a gas guzzler that takes Premium gasoline and I have a car with Navigation that is useless to me in Houston. I never received a CD upgrade for the cars Navigation System which I was promised by the New Car Salesman who said he would take care of it personally.(It is currently programmed for Illinois). I keep calling to see if it has arrived and it has never come in. I asked Mr. Won if there was anythign I could do to improve gas mileage. He had no suggestions. So I called & spoke with the Service Dept to find out how to improve the gas mileage & I was informed that the car was never serviced between 40K & 60K miles. It needs a $725 service that changes spark plugs etc. I bought it with 60K miles on the car and so it was evidently passed onto me without this required service done on the engine. Yeong Won(sp?)has personally seen me come in on several occasions and hasn't spoken with me to see if I had gotten the situation resolved. I just keep getting handed to another salesman each time I come in. Needless to say I've had a very disappointing experience with Gillman and haven't received satisfaction on goods that were promised nor on an appropriate trade-in. Gillman North has dropped the ball! I would not recommend this dealership to anyone. Everyone seems nice but no one is getting the job done. If you can help me please call Elaine @ 281-732-4109 ASAP! More