Gillman Subaru North

Overfilled new Forester with oil and put on wrong oil filter resulting in a damanged vehicle. 5 hours to purchase replacement car at higher price (with same options). Total rip off. They should close t filter resulting in a damanged vehicle. 5 hours to purchase replacement car at higher price (with same options). Total rip off. They should close the dealership. More

This is one of the most fantastic dealerships I have ever been to. I really think that other dealerships should take a look at the CS that this dealership provides to its guests. I have been with them for fo been to. I really think that other dealerships should take a look at the CS that this dealership provides to its guests. I have been with them for four years now, not only as a customer but as a loyal friend. More

I visited many dealer ships online and Gillman Subaru in north houston, Has to be the most friendliest and very professional No pressure and very informational. I highly recommend them. They were very info north houston, Has to be the most friendliest and very professional No pressure and very informational. I highly recommend them. They were very informative about there vehicals, and If the y didnt know, They would find out the information to answer your questions in a very timely matter. More

We purchased a Forrester in February 2010. We then got royally screwed when we brought it in for service thereafter. Melissa failed to mention that the charge for the services performed would not be cove royally screwed when we brought it in for service thereafter. Melissa failed to mention that the charge for the services performed would not be covered under the warranty plan we purchased, but also failed to mention that said services would cost $800. Subsequently, we tried to resolve the issue with management, and the boilerplate response we received was "let me check with my boss, and I will call you back." After two weeks of us contacting them daily without ever getting the return phone call, we gave up and chalked it up as a loss. The staff was friendly and polite ever time they blew us off. DO NOT USE GILMAN SUBARU. They are shady, and they use every loophole available to rip you off. You would be much better at any other dealership in the Houston area. We will NEVER use Gilman again, and anyone else should think twice before purchasing a car with Gilman. Sincerely, Jacob and Whitney Kubik Huntsville, Texas More

My wife and I purchased 2 vehicles from Gillman Subaru and we had a great experience each time. After moving to Nashville we are still considering making the trip back to Houston for our next purchase. Gi and we had a great experience each time. After moving to Nashville we are still considering making the trip back to Houston for our next purchase. Gillman really went the extra mile to ensure we got the best financing and they are heavily involved in the local Subaru community. My wife and I didn't expect to miss our car dealership when we moved but we do. More

We always have our maintence done there and they ALWAYS do and EXCELLENT JOB!! Service with a smile. They know us by name and anything we ask for they go out of there way to try and accomadate our requests do and EXCELLENT JOB!! Service with a smile. They know us by name and anything we ask for they go out of there way to try and accomadate our requests. Including when we bought our car, they were able to locate one we wanted and bring it to the dealership for us. More

Excellent employees. Great attitudes and very helpful. Never pushed anything other than what we came to see unless we requested it. After visiting other dealers, we went back to Gillman Subaru because of Never pushed anything other than what we came to see unless we requested it. After visiting other dealers, we went back to Gillman Subaru because of the treatment we received and purchased a used vehicle. More

Brenda was great to work with. She answered our questions and worked with us on the price in a professional and curteous manner. We started at Gillman Subaru because I had purchased 2 other vehicles from Gil and worked with us on the price in a professional and curteous manner. We started at Gillman Subaru because I had purchased 2 other vehicles from Gillman in the past. We went to several other dealers in the Houston area but returned to Gillman Subaru to make our final deal because of the people, pricing and performance of the overall offering. We will definitely be back and will tell our friends and associates about the great treatment we received from Gillman and Brenda. Thanks for your help Steve Brunner More

First of all, I should explain that I was a first time car buyer and a little wary of the process of buying a car. Being a younger customer and technology savvy, the vehicle research aspect of my purchase car buyer and a little wary of the process of buying a car. Being a younger customer and technology savvy, the vehicle research aspect of my purchase was accomplished way ahead of time. My main concern was interacting with dealers in person, I wanted to avoid high pressure sales techniques and lures that my friends, parents, and coworkers had warned me about for years. This pretty much meant that I was going to use a technique that I found comfortable when exploring my options. So, while using online car buying resources available to me, I was contacted by Patrick Clausen from Gillman. Patrick embraces email conversation with the potential buyer, which adds a level of confidence for me when discussing details about the car. He was courteous, respectful, prompt, and open over email about questions I had, including out-the-door price of the vehicle, and without badgering me to come in to the dealership for a test drive. This aspect of the purchasing process was very refreshing for me and stood out tremendously compared to my correspondence with other dealerships. In the end, we got quotes from 6 dealers in Texas for a 2011 Subaru Outback. Patrick at Gillman Subaru North gave me the best price, and best customer service, of all the dealerships. I would give them 6 stars if I could for the price and service they rendered! More

I emailed the dealer for a quote and Patrick replied back the same day with a very detailed itemized quote. They were the best price in the Southeast Texas area and were very easy to work with. When I went the same day with a very detailed itemized quote. They were the best price in the Southeast Texas area and were very easy to work with. When I went to pick up the car I was in and out in one hour. I would definitely buy another car from them in the future. More