Gillman Chrysler Jeep Dodge

My car would not move and I was uncertain as to its problem. To complicate the situation I was due to fly out of Houston the same day. Kevin and his associates diagnosed the problem in a fast an effici problem. To complicate the situation I was due to fly out of Houston the same day. Kevin and his associates diagnosed the problem in a fast an efficient manner and repaired the car. Kevin was very professional and courteous such that I will now bring my car to this location for any future service issues. Previously I had been obtaining service in Katy. More

Very easy to work with-Cesar listened to what we were looking for and then explained and showed us what our options were. No high pressure and we really appreciated it. His immediate supervisor and the looking for and then explained and showed us what our options were. No high pressure and we really appreciated it. His immediate supervisor and the finance person were also very easy to work with..And yes it was worth the drive into Houston to this dealership. We passed a few other, but this dealership had a number of jeeps in various colors and prices - something we didn't find at others ( we have 2 dealerships with 20 minutes of our home and we drove a hour and a half to Gillman) Thanks for having your website easy to see what you have on your lot. It does make a difference for those of us out of town. Friendly atmosphere No high pressure sales person variety in inventory knowledgeable sales person The above are reason's I will return to Gillman when looking for another vehicle More

I had to have my Dodge Charger towed into this dealership because it was the closest to my home. I had no experience with them because I had actually purchased my car at another dealership, but was very plea because it was the closest to my home. I had no experience with them because I had actually purchased my car at another dealership, but was very pleased with the excellent customer service I received from the start. Gerrin went above and beyond what I ever imagined or even thought he would. I went in prepared to fight and argue to get a fair deal on getting my car repaired. Dodge corporate office was involved at my request, but I was afraid that would make the process more difficult. Gerrin made it his business to contact my case worker at Dodge with the diagnosis for my car issues and work out the details of cost with the case worker. He also kept me informed of any details or information that I should be aware of concerning the repairs and my portion of the repair expenses. I never had to chase him down or guess what was going on with my car. I would definitely keep Gillman in mind when I purchase my next vehicle. I applaud the manager of the service dept, Robert Jackson, for the superb customer service all of his staff provide. More

The service was great, very friendly and helpful staff. As soon as I arrived to the service department Kevin Brown, the service advisor came to meet me and asked what was wrong with my car, he took notes a As soon as I arrived to the service department Kevin Brown, the service advisor came to meet me and asked what was wrong with my car, he took notes about the things I needed and show me where the waiting area was. The service was fast, and they even wash my car that was a plus I wasn't expecting that. I will return to your dealership for all my car maintenance needs. More

The sales department is wonderful. This was the smoothest a car purchase has ever gone for me. Cesar (my sales associate) even did the "new Jeep dance" with me once I got my keys. When the tow pa smoothest a car purchase has ever gone for me. Cesar (my sales associate) even did the "new Jeep dance" with me once I got my keys. When the tow package I wanted installed was going to cost more than my coupon allowed, they installed it for the amount of the coupon. Kevin in the service department couldn't have been more pleasant, and even replaced the antenna (which had been stolen) for no charge. Every time I've had a question the service department has been immediate in their response and have always worked around my schedule. From the moment I stepped onto the lot, I was made to feel like they cared. Even after they made the sale, the customer service didn't stop, as it does in so many other dealerships once they get your money. I would recommend this dealership to anyone in the market to purchase a vehicle. More

Guys were fun and friendly. Jeff took time to show me everything on the truck I bought. The dealership was very busy the day I was there and it seemed that Robert and Jeff were working well together to everything on the truck I bought. The dealership was very busy the day I was there and it seemed that Robert and Jeff were working well together to keep me from having to wait around. I got a fair deal for my new truck and the deal went smooth. I enjoyed talking with the receptionist. She told me she had been w/ Gilman for a few years and most of the staff had been there for a significant length of time as well. That told me that the employees are treated well and that is the kind of business I want to support. It was clear this dealership was not the high pressure place some others are. It was the lowest stress buying experiance I have ever completed on a car purchase. More