Gillman Chrysler Jeep Dodge

I am happy with the Jeep I purchased but I gave mediocre comments based on the experience. I saw this Jeep on the internet and gave an offer by email based on what I could see in the photos. When I got comments based on the experience. I saw this Jeep on the internet and gave an offer by email based on what I could see in the photos. When I got there, the soft top was taped up on the main part of the top and the rear window was ripped and taped. For that reason I would not go with the offer I gave. The salesman said they would sell me a new top at cost. He went back to the parts Dept and checked the price and said a new top would be $603. We agreed to lower the offer $250 and I would buy the top. By the time we did the deal, the parts dept was closed. The next day I called the parts dept and was told that the $603 was only for part of the top and not the windows. A full new top was $1200. I feel this was deceptive and for that reason, I will not conduct business at Gilman in the future. More

The misrepresentations, attitue, gross rude behavior of your sales manager and the wasted time we had to endure due to the apparant disconcern and when we asked a simple question there is a definate lack o your sales manager and the wasted time we had to endure due to the apparant disconcern and when we asked a simple question there is a definate lack of knowledge by the staff for the customers needs prevents me from ever recommending Gillman Auto to co-workers, family and/or friends. Typical old style "Car Salespeople Tactics." More

Our salesman, Simon/"Jeep Expert" was by far the best salesman I've ever dealt with. I have always dreaded car shopping & have had several negative experiences. Simon, was not only EXTREMELY p the best salesman I've ever dealt with. I have always dreaded car shopping & have had several negative experiences. Simon, was not only EXTREMELY professional, but also very knowledgable, friendly, & kept his word throughout the process. He answered our many questions as 1st time Jeep owners & even called my husband the next day to see if we thought of anything else to ask. I hope that somehow I can get my next SUV from Simon too! More

I would recommend the dealer because the service was good and the selection was better then other area dealers. Also the sales person was very knowledgeable about car feature differences between packages. and the selection was better then other area dealers. Also the sales person was very knowledgeable about car feature differences between packages. More

I saw the Vehicle I wanted from the internet on a Sunday afternoon and utilized the message form on the website to gain additional information. Within 2 hours of opening on Monday morning, Cesar Rojas cont afternoon and utilized the message form on the website to gain additional information. Within 2 hours of opening on Monday morning, Cesar Rojas contacted me. I asked for his best price, had it 5 minutes later,found it to be very acceptable and agreed to make the purchase. This vehicle was purchased and financed over the phone and text messaging. The entire experience was by far the best car buying experience I have ever had. I was in the dealership for less than 20 minutes total. The experience would have been quicker if the lawyers weren't involved with all of the added forms. I am very happy with the people I worked with and the deal. More

This was by far the most stress free car buying experience I've ever had. From the moment I sent in an internet request for more information, the salesperson listened to my wants and needs and in experience I've ever had. From the moment I sent in an internet request for more information, the salesperson listened to my wants and needs and in the end I drove off in a car with everything I asked for and more. The finance area was also stress free and very professional. From the sales floor to the finance area I was never left waiting, wondering when someone would come back and get me. I was always kept abreast of how long I was going to have to wait and the wait time was minimal. I highly recommend this dealership and will definitely give my future business to them. More

Customer Service was very good, but not great. Contacts with salesman, sales manager and finance were all professional and friendly, but directed at closing the deal and getting me out the door. My origina with salesman, sales manager and finance were all professional and friendly, but directed at closing the deal and getting me out the door. My original interest was in a Jeep Rubicon, but the 70th Anniversary Sahara was a comparable option I would like to have seen, driven and compared. The salesman showed me one, but did not take the time to get the key so I could compare. I also purchased the Blue Steel Protection Plan but was not advised on what step was needed to have the original product applications done. When I asked the salesman, he sugessted I call the finance department. More

Today I went out again to look at new trucks and a friend Today I went out again to look at new trucks and a friend of mine suggested I look at the Dodge. I had reservations about a Dodge, but, after talki Today I went out again to look at new trucks and a friend of mine suggested I look at the Dodge. I had reservations about a Dodge, but, after talking to the sales team at Gillman, I am convinced the Dodge is the way to go. This team went above and beyond to answer all my questions and relive me of all concerns. In fact, 4 hours later I signed all paperwork and was the proud owner of a new Dodge 3500. What a great team. Thanks so much! Mike and Diana LeBlanc More

Product & personnel - all top notch. 5 stars. These Product & personnel - all top notch. 5 stars. These good folks helped me: 1. Find a Jeep, equipped the way I specified. 2. Gave me, what I consider Product & personnel - all top notch. 5 stars. These good folks helped me: 1. Find a Jeep, equipped the way I specified. 2. Gave me, what I considered to be, a fair price. 3. Arranged for sale & installation of more optional equipment. 4. Gave me a quick but thorough overview of the functions of my new vehicle. Purchasing this Jeep from negotiation to delivery has not only been painless...it has been a total pleasure. I've already referred these folks to my neighbor. More

Cesar and Rick did a great job. They did not waste a lot of my time with negotiating games and they were very informative. Patrick who finalized the sale was very professional and low pressure. Being trea of my time with negotiating games and they were very informative. Patrick who finalized the sale was very professional and low pressure. Being treated right is important to me because I typically have a long term relationship with a dealership for service if I trust them. More