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Gillman Chrysler Jeep Dodge

Houston, TX

2.7
208 Reviews

10585 West Sam Houston Parkway South

Houston, TX

77099

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Showing 208 reviews

November 03, 2011

First contacted Cesar Rojas via online. Next day, went to test drive used cars and was helped by Alan Ostermann. Negotiations went very well, we felt NO pressure to buy, and our requests were accepted with More

by rose3garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Rojas, Alan Ostermann
October 28, 2011

awesome experiance over there. id like to give all the credit to Simon Seruya who had made my experiance there unlike any other. he is hands down the best sales rep i have ever had. very nice and is willi More

by mkateb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Seruya
September 05, 2011

I am very happy with my service from Simon, but this review field being mandatory pisses me off. So much so, that if I wasn't so pleased with Simon, I would have just not filled this crap out. Make this More

by kaelcleveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Seruya
August 30, 2011

Service was excellent, I got exactly what I was looking for within my preferred price range. The sales staff kept us well informed of what they were doing while we were waiting. It was a great day to buy a More

by ConjuntoManiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Zelada
August 25, 2011

I was treated very good while at the dealership. They addressed all my needs and answered all my questions. The only problem I encountered was that the computers were down that day, and I had to wait a l More

by samhines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenford Brown
August 23, 2011

Bill create a great second impression that changed my mind. I even cancelled another appointment to go to this dealership. Bill approach me with different options and did not push a vehicle. He took the More

by Michaelyhaziel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Patrick and J. Raval
August 23, 2011

The dealership was great to me and I can trust them if I need to buy a another car from them .The salesperson was great and also the finance manager. If you need to buy go see cesar rojas .............. More

by cesar_vr5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Rojas
August 13, 2011

Sent an inquiry on a used vehicle thursday evening asking a simple question. Received an automated response that evening. Fine so far. Next morning, I receive a thank you email for buying a new vehicle. Resp More

by WildCard
Customer Service
Recommend Dealer
No
Employees Worked With
emartin
Aug 18, 2011 -

Gillman Chrysler Jeep Dodge responded

Thank your for your interest in doing business at Gillman Chrysler Jeep Dodge. We welcome all feedback. It is my goal to have 100% customer satisfaction from all of our customers. I noticed you gave Gillman Chrysler Jeep Dodge an unsatisfactory rating. I would like to discuss your experience with you. I can be reached at 832-334-9439 (cell) or by email at pjensen@gillmanauto.com. I am in the General Sales Manager of the store. I look forward to hearing from you. Patrick Jensen.

August 10, 2011

It was a pleasant experience. Could have detailed the car better and could have let me know that the cigarett lighter was loose and that the rear passenger tail light was cracked but overall for buying a More

by bflour1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily and Eggroll
August 10, 2011

Appreciate the good service from Bill Jones , he took ver y good care since the internet Mail request from Mexico . Help a lot with paper work and insurance advice and reference cause we're new in town . More

by betoabreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Jones
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