Gillman Chrysler Jeep Dodge

Our first experience with this dealership was horrible! About a month ago we went in to buy a new car for my dad. We walked away from the deal because of the bad service and the demeaning way we thought w About a month ago we went in to buy a new car for my dad. We walked away from the deal because of the bad service and the demeaning way we thought we were treated. HOWEVER, last week my dad received a call asking if he was still looking for a car. (We had taken a break from the process just to regroup) This time around the service was incredible. Our questions were answered in a respectful way, Mr. Carter (the salesman) was terrific at listening to our needs and wants in a vehicle and he delivered! My dad is not the easiest to customer to handle or please. We were able to negotiate a fair price and it didn't take a lot of back and forth. Simple, straightforward and nice. We walked away feeling appreciated as a customer too! When it is time to go back, we will definitely look for Mr. Carter. I am telling everyone I know how great the service was! More

Mark was Great! I can not say anything poor about him at all. The dealership as a whole, however, I have mixed feelings about. The manager was VERY high pressure in sales. Financing was not a great experien all. The dealership as a whole, however, I have mixed feelings about. The manager was VERY high pressure in sales. Financing was not a great experience and I would not recommend anyone finance their vehicle with them. Our brand new vehicle came with a 1 year Bumper to Bumper Warrant! What a joke. $2800 to get 5yr/100,000 miles. Overall, the car buying experience was not ideal but not horrible.. however, financing was a let down. Very nice guy, I just disagree with their approach. More

I received excellent service from all of the associates that I came in contact with at the dealership. I did have to take our Dodge in to get serviced, and my experience with the service center was great. that I came in contact with at the dealership. I did have to take our Dodge in to get serviced, and my experience with the service center was great. At one point I had an issue with the cost and diagnosis of the vehicle, but all of the associates were quick to listen to my concerns and offer help. Eventually, I did have to speak with the general manager, Mr. Chapman, who agreed to meet with me to listen to my concerns as well. When speaking with him, he was very courteous and understanding. Although I didn't completely get the answer that I wanted, I did feel as though Mr. Chapman and his team provided me with the best possible solution for both parties involved. Once the issue was resolved, everyone continued to be very helpful, and I was so appreciative of the service received. I recently left a job which revolved around customer service, so I have come to expect the best customer service from companies that I give my business to, and I felt that the team of people that I worked with at Gillman exceeded my expectations. I will definitely refer family and friends to this dealership. Thank you More

Stay away from this dealership! Matt Chapman General Manager, and David Garcia, Finance Manager are unethical business people that give the car I made a deal on vehicle and put down a deposit only to ha Manager, and David Garcia, Finance Manager are unethical business people that give the car I made a deal on vehicle and put down a deposit only to have them sell the vehicle after we agreed I would come in to pick and do the paperwork in two days. No phone call no nothing only to show up with the vehicle sold. They do not value service and give the car business the reputation it has been known for. More

I went in this past Saturday to try to get a new car because my Malibu maxx was not cutting it any more. After trying to get the car by self I found out I couldn't so I became very discouraged. But my s because my Malibu maxx was not cutting it any more. After trying to get the car by self I found out I couldn't so I became very discouraged. But my sells men Marcos Pacheco was very determined to help me get the car of my dreams. He worked really hard to help me out. Unlike most sells men he was straight forward an gave me no bs. He was super nice an very helpful. After a few hours he did it. He was able to get me my car that I really wanted. I drove out with a 2013 charger brand new!! I had an awesome experience at Gillman. I highly recommend it an ask for Marcos. More

After searching what seemed like all over Houston for a vehicle within our budget and one that we liked, we found that Gillman was where we should have just started to begin with. We were greeted with a po vehicle within our budget and one that we liked, we found that Gillman was where we should have just started to begin with. We were greeted with a positive and friendly service as well as an overall comfortable atmosphere. Travis and Javier were exceptional in getting us in what is now our Jeep Compass. My husband and I were tired of dealing with many salesmen who were wanting to "just sell us a car" however, Travis did the above and beyond to ensure we got the one we wanted. (no settling for this girl) I will and already have strongly recommended these guys to friends and family. The Finance team, in particular David were/was great as well! Overall, after the long and stressful road of searching for a vehicle. The team at Gillman Chrysler Jeep and Dodge were AMAZING! We've been enjoying our Compass and are still so happy!!! Thanks again Travis!!! More

Eugine was the best salesman I've ever had the pleasure of dealing with. He has been in the business for many years & knows his stuff. My credit isn't perfect & I still drove off with a new challe pleasure of dealing with. He has been in the business for many years & knows his stuff. My credit isn't perfect & I still drove off with a new challenger! If tgey can't get you in a car, nobody can! More

Gilman jeep has an excellent staff and great customer service. They made everything as smooth as possible. They made car buying a easy process. Keep it up guys. service. They made everything as smooth as possible. They made car buying a easy process. Keep it up guys. More

Art was very helpful to me. I'm really glad he was the one who was my saleman. They all were great. I wish them well. I really hope that this dealership can show other dealerships hope to be. To me th the one who was my saleman. They all were great. I wish them well. I really hope that this dealership can show other dealerships hope to be. To me they were all one big happy family. More

My Sales associates were excellent. They did everything in their power to meet my needs. I will definitely refer all my people to them. This has been the best car buying experience that I have ever had. in their power to meet my needs. I will definitely refer all my people to them. This has been the best car buying experience that I have ever had. More