Gilchrist Chevrolet Buick GMC Dealership Tacoma

No pressure, knowledgeable of the product. It was the best finance officer with whom I have dealt when puchasing vehicles. I felt as though they actually cared about my purchase beyond the fac It was the best finance officer with whom I have dealt when puchasing vehicles. I felt as though they actually cared about my purchase beyond the fact of buying it. James did the sale and Jeff delivered it. Patient in explaining the features and in setting up the connection between phone, car, and OnStar. More

Cost to provide & install a cabin air filter was rather steep ($75). Chevrolet parts cost $34 (Amazon $15) which means installation was $41 which required removing & replacing 4 screws (maybe 10 minutes). steep ($75). Chevrolet parts cost $34 (Amazon $15) which means installation was $41 which required removing & replacing 4 screws (maybe 10 minutes). May just do that myself next time….. More

Only place I would ever go to for service. They are quick and efficient. Work well done. They are quick and efficient. Work well done. More

Great service techs Kari and Susie are amazing and take such great care with my truck such great care with my truck More

They didn’t fix my car and were trying to jerk me around for a rental. It’s a brand new car with 8,600 miles on it. It left us stranded and had to be towed. It still has to go back for more work. for a rental. It’s a brand new car with 8,600 miles on it. It left us stranded and had to be towed. It still has to go back for more work. More

Didn’t resolve issue and charged for a diagnosis. If I wanted them to relook at car have to keep all weekend although I had an appt. If I wanted them to relook at car have to keep all weekend although I had an appt. More

I originally brought my vehicle for a recall regarding the electrical on the drivers side door. I had never been to this location. I enter acted with a handful of employee’s and only one was kind. The res the electrical on the drivers side door. I had never been to this location. I enter acted with a handful of employee’s and only one was kind. The rest appeared to be annoyed with life or clearly hated their job. Shortly after picking up my vehicle and they said the vehicle was “fixed” it was not. The buttons for my window and to lock/unlock my car began to stick, and opening the back hatch would set off the alarm even though the car was unlocked. I called and spoke to a woman regarding this and she scheduled me to come in and have it checked. I showed up to my appointment about 10 minutes early. I stood waiting for someone to help me or even greet me a nothing, mind you I was the only one standing there. Finally someone asked if I could be helped. The employee tried looking up my appointment, couldn’t find it, asked about three times what I was there for. Every time I explained why he responded with “hmm that’s weird, I’ve never heard of that”. Then he said he didn’t remember me calling and I told him I spoke to a woman, he said oh well that’s why then suddenly found my appointment. We went into the garage and he messed with the buttons, the hatch and my key fob. The buttons were in fact sticking, the hatch locked with any buttons being pushed, so he said it may be the fob. He got something to test my key fob and it didn’t do anything by so he proceeded to bang the fob on his desk and test it again. I told him I believe the hatch issues had to do with the electrical they did in the first appointment. I also said because this was an issues due to work they had done I wasn’t going to pay for anything. When I got the call my car was done, I was told it would cost $749 for fix the hatch. I told them to not fix it because I was not going pay for anything. Since having the door fixed there has been no issues with the hatch. More

Great job evaluating the problem. Fixed it in a timely manor & checked out other services needed & completed them as well. Great job by the service manager & team. Thank you! Fixed it in a timely manor & checked out other services needed & completed them as well. Great job by the service manager & team. Thank you! More

Took my truck in to have the transmission replaced got it back it had wiring problems they wanted to charge me 740$ when i got it back i found that it was a ground wire they left unhooked. Not to mention i n back it had wiring problems they wanted to charge me 740$ when i got it back i found that it was a ground wire they left unhooked. Not to mention i now have some kind of evap leak that I’m still looking for that wasn’t there when i left the truck with them. More

Great service until it wasnt. Ryan and chuck are amazing. I had a horrible experience with an employee and the way she treated me and my son. Ryan and chuck made us feel equal and Ryan and chuck are amazing. I had a horrible experience with an employee and the way she treated me and my son. Ryan and chuck made us feel equal and like humans More