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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,478 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,478 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

August 03, 2023

They'll do anything to get out of rotatating tires. Last two visits. 1st said it didn't need it. 2nd they said they couldn't because no wheel lock key. Well, yes the wheel lock key was in the glove box More

by Greenk92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Graham
August 03, 2023

Top notch dealership where the entire team went above and beyond. The only place I will ever buy another Chevy! It asked me to rate Ryan Tramm but I have not met nor had the new truck serviced so I can’t rat More

by Billw
Recommend Dealer
Yes
Employees Worked With
Jose, Shade Clark, Will Ketcham
August 02, 2023

Could be faster in getting a response from the warranty department on the approval and getting back to customer More

by sfarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
July 27, 2023

The wait was long to get a diagnosis but once that was done the repair was done quickly. Excellent communication between the manager of the service center and myself. Definitely will take my business ther More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
July 26, 2023

They did recalls on 85 of my G4500 chassis school buses and just got them all finished today. Great job getting them all done 2 a day until finished. More

by Rick Johnson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cornett, Dave Christensen, Lori aldan, Debbie Cudini
Jul 26, 2023 -

Rick Johnson responded

Great job!

July 25, 2023

They are very thorough, goes above and beyond to help. Thank you Chuck white and Dave More

by dustimw2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Chuck White
July 25, 2023

Awesome service. When service appointment set, completion beat expectations and time targets. Been to this dealer 3 different times this year. A 10 every time. More

by randyandjodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie in service dept., Mitch Tramm, Robin Wilson
Jul 25, 2023 -

randyandjodi responded

Prompt service and follow through. Nice to see these days.

July 24, 2023

James was great! Along with service! Would defintly recomend to go there for an vechical. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
July 21, 2023

Thank you for the service! It was timely and done while we waited, all were very helpful and pleasant. More

by mercs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Kristy Graham
Jul 21, 2023 -

mercs5 responded

Thanks

July 21, 2023

Chuck is always willing to help to get the job done in a timely fashion. A larger range for the shuttle service would be helpful. More

by Alicia Lachner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shade in Sales is helpful as well and has a fun sense of humor., Chuck White, Kristy Graham
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