Gilchrist Chevrolet Buick GMC Dealership Tacoma

Always an issue coming here. This time around said I didn’t have an appointment, then said oh it’s different. Then had me going between sales and service to figure it out. An This time around said I didn’t have an appointment, then said oh it’s different. Then had me going between sales and service to figure it out. An in and out drop off that should’ve taken 10-15 minutes took over an hour. Got truck back after two days, said same day, and it was not fixed. Didn’t even leave lot before I turned around to show them nothing had been done. More

Everyone who works there seems to be in moods and not friendly or happy. Also very expensive! I go to a different car shop now, only went there because I get free oul changes. You guys have lost my busin friendly or happy. Also very expensive! I go to a different car shop now, only went there because I get free oul changes. You guys have lost my business for other things. More

Didn’t have an appointment and they were able to get me in same day in same day More

Great Honest all service . No worries when you leave there I would never go anywhere else No worries when you leave there I would never go anywhere else More

I took the truck in on Thu because the check engine light came on. It took until Fri to determine the specific issue, and then a couple of days to conduct the repairs. I got the truck back on Tue. All of came on. It took until Fri to determine the specific issue, and then a couple of days to conduct the repairs. I got the truck back on Tue. All of which was just fine because I was routinely informed of what was happening with the truck. More

Was not helpful at all. Held my vehicle for weeks and charges me just for taking it apart Held my vehicle for weeks and charges me just for taking it apart More

I went their told them their was sound coming from compressor and a/c not working payed 185 judt for car to be looked at. Then they came back said it’s compressor be 1500 for them to replace it but do compressor and a/c not working payed 185 judt for car to be looked at. Then they came back said it’s compressor be 1500 for them to replace it but don’t have time to do it. So basically I payed 185 for nothing. I have 2020 equinox only 65000 miles got it at 12 miles. I still have emissions parts warranty goes to 80000 miles looking in list of parts for emission parts a/c compressor is listed their. Per gm website this should be under warranty. I asked if car had any warranty for this was told no when went their. More

Customer service could let you talk with a service advisor when you have questions instead of assuming someone will get back to you. advisor when you have questions instead of assuming someone will get back to you. More

Did a good job on the air conditioning. But tbought 2 key Fobs from the dealership and paid to have both Two be Tuned to my tahou only one works. Called the service manager left message But tbought 2 key Fobs from the dealership and paid to have both Two be Tuned to my tahou only one works. Called the service manager left message More

Ricky was great when you showed up is there a degree does he is busy Anthony I guess my sister call him rolling his eyes when I decide to look up underneath the cars and check to see if there’s any oil or an he is busy Anthony I guess my sister call him rolling his eyes when I decide to look up underneath the cars and check to see if there’s any oil or any damages to the cars I didn’t really care for that after I found out And neither did my sister other than that everybody else there was great good people know what you’re doing. It’s a five for me. More