Gilchrist Chevrolet Buick GMC Dealership Tacoma

I moved to the Seattle area from Georgia in July 2021. Before my move I had a receiver installed on my 2019 Volt by a non-Chevrolet retailer; U-something or other. The installer did not re-connect one of Before my move I had a receiver installed on my 2019 Volt by a non-Chevrolet retailer; U-something or other. The installer did not re-connect one of the sensors in my rear bumper and did not re-load the data. I called Gilchrist shortly after getting in to Seattle and made an appointment for software re-load. They got me in within two weeks. They had trouble with the Techs computer communicating with the computer in my car. I was told I would need two new sensors. Ordered same. When I got back on the road, my sensors were working properly. Called Gilchrist service the next day and left a message for Chuck. Within an hour I received a call from Lori taking my information to refund my $600+ dollars for the sensors. No re-visit needed. Car was fixed and unneeded parts refunded. Gilchrist is my new service dealer in Seattle. Happy customer new to Seattle. Great welcome! Thanks Chuck and Lori and the Gilchrist team! More

Always stand behind their customers in an effort to produce the best outcome in a timely manner that work to enhance the customer experience. Thanks to the service team produce the best outcome in a timely manner that work to enhance the customer experience. Thanks to the service team More

Great dealership to work with parts and service department is stellar ! Robin and Lisa helped me out ! Highly recommended. Talk to Ricky the salesman for your purchasing needs. department is stellar ! Robin and Lisa helped me out ! Highly recommended. Talk to Ricky the salesman for your purchasing needs. More

I purchased my second car here and the service department is on time. Nice and clean waiting area. Knowledgeable employees. I will always buy vehicles from Gilchrist. is on time. Nice and clean waiting area. Knowledgeable employees. I will always buy vehicles from Gilchrist. More

KRISTI Howell seems concerned and helpful about my electronic issue that hasn’t been solved. Michael Smith didn’t care even though it was expressed to him that it was happening when I previously broug electronic issue that hasn’t been solved. Michael Smith didn’t care even though it was expressed to him that it was happening when I previously brought it in. He just set us up for an appointment. More

Horrible, broke running boards on suburban, cracked dashboard when replacing airbag on recall, and took 7 days to get vehicle back, when told that repairs would take 1-2 days. dashboard when replacing airbag on recall, and took 7 days to get vehicle back, when told that repairs would take 1-2 days. More

We were required to make 3 1 hour round trip with two cars together warranty service Unfortunately the problem is the same and no help with the front end cars together warranty service Unfortunately the problem is the same and no help with the front end More

Great service. Above and beyond what I expected. Online purchase, car ended up not working mechanical. Traded up for nicer, newer car for same price. Ricky, will & Robert all great. purchase, car ended up not working mechanical. Traded up for nicer, newer car for same price. Ricky, will & Robert all great. More

Great corvette and great service. Sam the salesman was nice and knowledgeable, and was very accommodating. We are very happy with the service we received from Gilchrist’s team and will be purchasing more nice and knowledgeable, and was very accommodating. We are very happy with the service we received from Gilchrist’s team and will be purchasing more vehicles from them. More

Basic oil change with basic customer service. No highlights or low-lights, just basic. Some employees and customers had masks and some did not, no consistency of inside mask mandate. highlights or low-lights, just basic. Some employees and customers had masks and some did not, no consistency of inside mask mandate. More