Gilchrist Chevrolet Buick GMC Dealership Tacoma

Great service department and the sales department are very nice to deal with and the finance department was fast very nice to deal with and the finance department was fast More

Dealership was great, good customer service and got my car back to me in a timely manner. car back to me in a timely manner. More

I bought the truck new in 2009 and have always been very satisfied with the service. Will continue to do so. satisfied with the service. Will continue to do so. More

Very friendly very efficient manager Ryan goes above and beyond the call of duty totally satisfied with this dealershi! beyond the call of duty totally satisfied with this dealershi! More

Sean was super kind and very helpful with the process. I really love how the office did warm hand offs between departments and Sean was kind enough to explain everything about my SUV and willing to answer q really love how the office did warm hand offs between departments and Sean was kind enough to explain everything about my SUV and willing to answer questions even after I left the dealership More

Pleasant, efficient service, completed within the estimated time and cost. Multiple comfortable locations to wait. estimated time and cost. Multiple comfortable locations to wait. More

I was waited on promptly and the waiting area is very pleasant. Work was done in a timely manner. pleasant. Work was done in a timely manner. More

I was able to get an appointment with ease. They were able to understand my issue and get it taken care of promptly. able to understand my issue and get it taken care of promptly. More

Always a good experience with staff and getting a appointment quickly and reliable service . Don’t change a thing it’s working well ! appointment quickly and reliable service . Don’t change a thing it’s working well ! More

I think the front desk people are overworked with not enough support from management. Left a message for Ryan, the service manager more than a week ago, still no call back. If the car didn’t have the fre enough support from management. Left a message for Ryan, the service manager more than a week ago, still no call back. If the car didn’t have the free oil changes and a warranty here, I wouldn’t return. The staff doesn’t give the impression that they are treated well. No one here seems happy (please see prior sentence). I’ve had much better outcomes at South Tacoma Honda given similar situations. When a homeless person was found sleeping in my car at STH, the service manager handed the crisis himself instead of passing it off to staff. Sometimes you just want a call back from the person you left a message for. More