Gilchrist Chevrolet Buick GMC Dealership Tacoma

The service department was very knowledgeable and helpful about the warranty work needed on my car. Communicate was good, as well. about the warranty work needed on my car. Communicate was good, as well. More

I will have to speak directly to one of the mechanics next. The service rep I had twisted everything I reported, so once the techs got it to stop stalling they thought it was solved. It still misfires, h next. The service rep I had twisted everything I reported, so once the techs got it to stop stalling they thought it was solved. It still misfires, has power and responsiveness issues, and now I'll have to pay another $200 for diagnostics on the same problem . More

I have never had a worse experience with a dealership before. The communication was completely one sided, me calling for updates while my vehicle sat for months on your lot. We also had to repeat our req before. The communication was completely one sided, me calling for updates while my vehicle sat for months on your lot. We also had to repeat our request to pick up our vehicle several times before it was ready to go. My bill was $500 more than I was quoted and when I questioned the additional charges I was told “oh your husband must have approved that.” Shouldn’t there be a record of who approves additional charges and as the person who brought the vehicle in and made several follow up calls for a diagnosis I never received I think I should have been informed of the additional charges. More

Everybody was super friendly. There was no pressure sell. I definitely recommend Gilchrist Chevy Buick! There was no pressure sell. I definitely recommend Gilchrist Chevy Buick! More

Service representative was very supportive of my requests and kept me informed throughout the process. and kept me informed throughout the process. More

It’s always been a pleasure to deal with EVERYONE at Gilchrist, from the showroom floor to the service department! Gilchrist, from the showroom floor to the service department! More

Very helpful, very professional, very friendly, very accommodating, very knowledgeable, fast service, really great dealership accommodating, very knowledgeable, fast service, really great dealership More

Great service Steve Smith was great sale men and would recommend him to all my friends recommend him to all my friends More

They do a thorough check on your vehicles so that you have peace of mind have peace of mind More

Efficient and professional service done when other dealerships said they wouldn’t be able to perform the recall work for another year. dealerships said they wouldn’t be able to perform the recall work for another year. More