Gilchrist Chevrolet Buick GMC Dealership Tacoma

The parts needed to fix my vehicle were not in stock so I had to come back for another day of service. I had a coupon and they said it would apply to both services but it was not. I didn’t realize until afte had to come back for another day of service. I had a coupon and they said it would apply to both services but it was not. I didn’t realize until after I got home. I called back to get this straightened out but they never responded. More

I was very impressed with the friendliness of all the staff at the dealership. Not at all like I expected of a large city dealership. staff at the dealership. Not at all like I expected of a large city dealership. More

Nice people, the wait was not very long and I was on my way home. way home. More

I appreciate the flexibility for scheduling service. They were quick to make accommodations according to my schedule. They were quick to make accommodations according to my schedule. More

Gilcrest staff did an amazing job securing an appointment when other services couldn’t or wouldn’t when other services couldn’t or wouldn’t More

My experience with this dealership was amazing! I am so thankful that they helped me and put me in the car of my dreams! I am so thankful that they helped me and put me in the car of my dreams! More

Very nice customer service, clean waiting area, easy to find, my vehicle feels better leaving find, my vehicle feels better leaving More

Staff was professional and friendly and my car was tended to in a timely manner and was very happy with my experience at Gilchrist Chevrolet to in a timely manner and was very happy with my experience at Gilchrist Chevrolet More

For what started as a routine oil change turned into 5 trips to this dealer service. My car started leaking oil after the oil change and after 3 visits to tell me it was “residual oil” turned into a $1600 trips to this dealer service. My car started leaking oil after the oil change and after 3 visits to tell me it was “residual oil” turned into a $1600 fix that was under warranty during my first visits, and now no longer. The dealer ended up only charging me $900 but I’ll never return because I’m $900 down and countless days without a car as a mom of three young kids. More

I have been coming here with my 2019 Colorado for periodic service. I usually schedule through the My Chevrolet application and occasionally there is a disconnect between the app and the service depa periodic service. I usually schedule through the My Chevrolet application and occasionally there is a disconnect between the app and the service department. However, the service advisors are always friendly and attentive. Service is always performed in a prompt, professional manner and I have no complaints. More